Firefox Support Forum

On opening Firefox I receive the following message: End Of Life Your version of Linux Mint is no longer supported! I am Up to date (Firefox 104.0.1~lnuxmint1+elsie) updated 3 Sep 22. The is a link for installation instructions, but I do not trust it. Am I wrong? or is there something else going on? Any help or advice would be very much appreciated. Thanks

Hello,

I've taken to using Vivaldi as my work browser and use the footer zoom slider quite often. While the dropdown menu in FF isn't terrible, it's still one more step to enable. And additional steps if I need to tweak. Anyone know a safe way to add this to the FF footer?

And while we're at it, where is the footer?

Thanks

About 2 updates ago I starting having issues logging into my Bell.ca account to retrieve my monthly bill. After many conversations will Bell they say that they aren't the problem. I have had to use either Chrome or Edge to get my bill and I don't like either one of those browsers. Can you suggest what might be going on?

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website logo. I don't know if this intended behavior or a bug.

Whenever I try to add an attachment to my Gmail message it freezes and locks up Firefox and I have to restart Firefox. I can move to another browser and it works just fine so it is a Firefox issue. Also, Firefox is very slow, especially with certain sites like Amazon, Wayfair, etc. It gets slower the longer you use those sites. I cannot even open some sites such as my bank, Navy Federal Credit Union and Etsy. I can open them on a different browser same computer. While I like that Firefox helps with privacy I think I am going to have to move to another browser as I can no longer tolerate these issues. If you have fixes, that would help. I couldn't find any on the Help search.

Suddenly today a message appeared at the top of my settings page saying: "your browser is being managed by your organization". I am on a personal computer in my home, the only computer I have. I don't have an organization. Have I been hacked or why is this suddenly on my settings? I am not very tech literate, an older person so can't do very complex things. I don't want anyone but me managing my settings. I am the only one using my computer. I am on Windows 7 Home premium.

Hi, I am not a techie. Windows 10, 64. Firefox 104.01 When I am trying to sign into PrimeVideo dot com, with my amazon dot in account I am directed to this url: https://eu.primevideo.com/ap/return?arb=d43a7325-2b6e-419a-8857-635c050b13ca and an error message appears: ' Looking for Something? We're sorry. The Web address you entered is not a functioning page on our site. " I tried signing in with the same acct details with other browsers like Chrome, Edge, Vivaldi etc and there are no issues. It appears the problem is with Firefox. I deleted cookies, purged data, deleted the page and such. There is no use. Now the issue is how do I get rid of that URL ? What do you think I should be doing? Thanks for your time.

I am trying to access 2 giff gaff accouns to change my pay in information[card going out of useable time] and need to be done during Sepember 2022. No matter what I try I cannot get on to their system. Is there some form of block in my firefox system that will not allow me - I am told I need to allow them, but I simply do not understand how? Where are Preferences and how do I access them?

Hello, for a few weeks now, firefox keeps crashing randomly and frequently. I tried disabling all plugins, updating firefox, using a debian-based version of firefox etc.. nothing seems to work.. i find myself having to switch to chromium for some tasks.. :'( below is a list of recent reports .. I hope someone can look into this and suggest what might be the cause. Thanks a lot in advance! Erik

bp-237ca1f6-ca7a-4c77-bb75-26d030220905 9/5/22, 11:28 View bp-698e3610-846d-42ec-817c-e344e0220905 9/5/22, 11:28 View bp-4193ea7b-dba8-49f6-bf59-ef6b40220905 9/5/22, 11:28 View bp-659cc9a7-b0a5-4607-be37-e958f0220905 9/5/22, 11:28 View bp-8c99d045-5bec-45be-9a81-ca02f0220905 9/5/22, 11:28 View bp-215992cc-31ca-49d0-8d32-ae6ee0220905 9/5/22, 11:28 View bp-7f9de548-9f67-4216-8bda-375b00220905 9/5/22, 11:28 View bp-9bb503c8-97d6-4487-953d-274050220905 9/5/22, 11:28 View bp-dc438c3d-679d-4044-bb4e-5af710220905 9/5/22, 11:28 View bp-abc05311-1482-47be-ab38-7e9140220905

Long time Firefox/Mozilla user. Installed/upgraded/migrated on Win, Android, Linux (various distros) over the years.

This was posted under migration but might be relevant in this topic.

Built a new Win 10 system 11/21. Installed Firefox, logged in and Enabled Sync. Installed licensed Adobe photo editing software. No problems. Used for 2 weeks.

Spent 5 months in hospital.

Back home, used new PC for ~45 days; Win 10 went wiggy on me after an update - could not get to Settings menu ya da ya da. It went downhill from there. No identifiable hardware issues (tested memory and (.m2) boot drive, etc

Tried many fixes to Windows while trying to keep user data. Ended up reinstalling Win 10 (multiple times...). System working, but no bookmarks/passwords. Installed Firefox. Of course, it didn't work - understandibly.

Went to old PC, Firefox does not seem to give me the option to *see* my login password); looked up Firefox password (I hated to do it, but with ~500 userid/passwords, I started to let FF manage these a few years back). Found it. Went to new box and logged in. Password error. Digging deeper, it *appears* that the present password was set circa 2015 and the Firefox saved password was set circa 2021.

I've now been fussing with this a week. Searching, searching; trying pretty much everything I can think of. Nothing works.

Any path forward besides changing passwords on all of the involved (~20+) devices?

Now I need to try to recall where I put the recovery key ... (yes, I have since embarked on an extensive backup/restore point campaign which includes backing up backup system software).

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doesn't seem to be working. I cannot load YouTube or search for videos if the page does load. I cannot reach the Google page and I cannot search using the Google toolbar extensions.

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

This is my second request because I can't find my original question. jonzn4SUSE has asked me to upload print screens, which are attached. Carl ([email removed from public])

I've been implementing my own file hosting / streaming platform and managed that my solution performs a lot better in Chrome compared to Firefox. Of course the actual download speed is the same, but it seems firefox buffers a much larger byte range before starting to play the video compared to chrome.

For example, the first screenshot shows network traffic in Firefox between opening the page until the second the video starts playing. As you can see, Firefox loads 346.58 MB of data in 19.01 seconds (including one 326.70 MB range request for bytes 19365888-5071292588/5071292589) before the video starts playing. This results in almost 1 minute of video to be buffered before playback begins.

Whereas in chrome, the video starts almost immediately after only buffering smaller byte ranges (as shown in the second screenshot). What's interesting is that chrome seems to request the entire rest of the video immediately after but keeps streaming the received bytes instead of waiting for the entire range request to complete, so the last request in the third screenshot just keeps growing in size while the video plays.

I was wondering if there's something I could tweak on my end or if this is something that could be improved in Firefox. It seems odd that Firefox buffers such large chunks of videos before playback begins.

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have some screens for you to understand it :)

The first screen where the problem is, is in Mozilla Firefox and the second one is in "Opera" and there is no problem with this. I don't know if i did something or it is mozilla problem so please help :)

I had a weird firefox icon with what looked like a little computer on it popping in and out of the dock randomly. If I clicked on it, it would open a new window and go to random places I had been on the internet recently. Tried clearing the data and closing/restarting the program and it persisted. I finally rebooted the computer, and it was still there, although it has now magically disappeared. Very annoying.

Hello y'all: I am technologically challenged and I have tried for over an hour to turn off the dark mode on Firefox. Pls note I read ALL the other treads regarding this topic and for some with little to no-knowledge of programing like yours truly, the answers are interesting but for me useless.

I don't even know how the heck the dark mode got turn on to begin with. I have bad eye sights and this sudden change is driving me inside.

I thank you in advance for a simple, non-technical answer.

Desperate from France!

I find it really annoying that Mozilla insist on using Google as the default search engine and without any option to change it. Of course the entire reason behind google is that they wish to spy on everyone and keep as much information as possible on each and every one of us. So one wonders where the idea that Mozilla protects your privacy comes from, as no matter what Mozilla do, Google is still looking in and indeed listening in too. I used to love Mozilla Firefox but of late it has almost got into the same bed as Google. We need and want a change - Give us the option at least and be transparent. Masking is for robbers! I'm personally sick of google and have been for several years - they couldn't beat DuckDuckGo so now they have Mozilla on their side with most things DEFAULT and without the possibility of changing that (by the looks of it). Google is a spy and the sooner people realise that, the better, so no good looking for an answer as to how to remove it - Mozilla will not help as it seems to be stuck with it and no amount of trying this or that will solve the problem fully. It is up to Mozilla to get out of the grasp of Google and allow customers (the public) to have a choice - so let's have it Mozilla. By the way, I don't share anything (not even information as to how my browser works - I wouldn't be so stupid as to trust Google even for that, but can guarantee anyone they already have that information and more.