Firefox Support Forum

Hi, Firefox is my preferred browser. I use icloud mail and now attached PDFs open to only a blank page. The tool buttons don't work. I do not have this problem with gmail or yahoo. Please help. Thanks, Wendy

My bookmarks list contains at least five bookmarks toolbars, five recent tags, multiple and five Other Bookmarks folders. The folders in the various Other Bookmarks folders are not all identical, and the contents of folders with the same name may differ somewhat. In different Other Bookmarks folders, there may be additional bookmarks that were never assigned to a folder. These apparently are not always carried forward to the newest version.

I assume that this mess has something to do with automatically-saved bookmark lists. I would like to clean it up expediently without losing data.

Clean-up questions: What is the most expedient way of making sure I have a single list containing all my folders, including those from previous lists? When folders are carried forward, I assume they they contain the same bookmarks. Is this a correct assumption? Or are some of these also deleted? If I delete a folder with a particular name from an earlier list, will that folder be deleted from all the other lists?

Right-clicking on a folder does not provide a Rename option. Is there some other way to do this? (I searched for How do I rename a bookmark folder? 18 pages of 'hits'. After 11 screens of useless information about bookmark problems, I gave up).

Prevention questions: I would like to avoid having the same thing happen in the future. What is it that determines whether a folder or a file is left behind?

I have a problem when I go to Amazon to look at a book. Sometimes, a veil comes over the page, and I can't click on anything. And after this starts, I can go back to a book that worked fine, and now it gets veiled up. If I get to other Amazon pages, this doesn't happen. Restarting the computer, at times, doesn't help.

Current Firefox updated, Windows 10 Up to date. Current Norton 360. Desktop Computer.

Any Ideas?

I have searched for "How to share tabs between profiles" in firefox.

I was offered this option:

Share multiple tabs

   Visit the tabs tray by tapping the number next to the address bar, this number shows how many open tabs you have:
   Tap the three-dot menu button in the tabs tray.
   Select Share all tabs.
   The list of tabs to be shared will appear.

Visit the tabs tray - not very clear. by tapping the number next to the address bar - which number? I have more tabs that can fit across the screen and am not seeing any number/s.

Could someone help me with this please? I have a lot of migration to do.

bold texti had to reinstall windows and had trouble remembering my password and had no idea that resetting the password would refresh or wipe clean all my saved tabs and passwords. This is aster-nine to think you browser gave no warning that this would happen.. I need my links, my tabs, password. No I had no other sync's, don't think I ever set a key. This is straight up stupid. I need to recover my account!!bold text

I am very disturbed to find out when attempting to log onto the account/ bill payment page of the water utility Pennsylvania American Water - I got a message page that they now only allow access using Google Chrome - nothing else. This presumably all the other American Water Company utilities throughout the USA.

I dont want to install Google Chrome - even my phone is largely de-googled and used Firefox for Android.

Can someone at a high level in Firefox development perhaps contact American Water about this?

Thanks,

Paul Donahue (yunzer) Pittsburgh Pennsylvania, USA

Hey there,

I use Adobe Acrobat Pro to open PDFs for work. It always worked fine, set up to automatically open PDFs in Adobe, and they save to Downloads folder. For some reason now, after an update, the PDF always pulls up a save box and asks me to name the file (significantly slows down workflow). This only happened after an update.

I've figured out that the issue is related to a way that the PDFs are generated. So if I click it via a link that ends in .html instead of .pdf, it assumes it's a webpage and opens the pdf link in browser, and from there I have to click save, and then I'm prompted to type in the file name.

If I open a PDF link that's an actual .pdf file URL, then it saves to Downloads automatically and names the file "contractfile-1111" or whatever, numbered consecutively. Any ideas on how to get around this?

Thanks

When I opened browser this morning there was a window from you to "improve" my browser, I did it and now nothing works, can't open any of my bookmarks or access anything else. How do I return to what I had before you [explicit language] it all up?

I no longer see a box that contains a variety of search engine choices. I have been using DuckDuckGo and am very dissatisfied with it now. I'd love to know which one(s) people recommend (not google, bing etc, please!) and what the steps are now to changing DDG as my default to this new one? Many thanks (I'm a senior and quite computer literate unless the reply contains tech language I might not understand...)

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

I have noticed that the googleadservices site address keeps flashing at the bottom of my screen. What can I do to stop this? This has been happening for the last couple of weeks and shows up especially often on facebook. Thanks, Simone

Everytime I open Firefox the tab that shows is 'mynewtab.co'. I have tried Mwarebytes, Revo Uninstaller,looking at the Firefox program files but all without success! Any sure fire way to get rid of this would be appreciated.

I just had to recovery my Windows installation and all of my apps were removed during the process. I reinstalled Firefox and then tried to login to my account (Sync) and I couldn't remember my password. I then reset my password and then tried to sync my bookmarks and everything was gone and nothing was restored....is there a archive of my bookmarks available somewhere I can restore them? Please help!

I recently did a factory reset on my laptop, and I thought that the firefox settings will be saved when I next connect. I lost all the websites that I was connected to and all of my browser settings. Is there any way to get all my settings back?

I just tried to open a new window using File, New Window. It is GONE. I always use that. Now all I get are New Tab New Container Tab (grayed out so I can't select that) New Private window, some other stuff.

The same is true if I right click. I get: Open Link in New Tab Open Link in New Private window.

What did I do to cause these changes?

Previously i was able to pin a website so t hat when i clicked my blank address bar a short list of websites ive pinned would appear and i wouldnt need to type in the website. I have explored multiple settings and ive discovered the Pin button/icon is completely gone. I cant pin new sites and i cant remove the sites that are already there. Where can i find this button, setting, or option?

Every time I time I select to go to another page i have popup with links Allow, Trust, etc. It happened when in Setting, Privacy & Security I went from Standard to Strict. When I got that popup I switched back to /Standard, but the popup still comes up. The Block pop-up windows, but again with no results. I am thinking about reinstalling , but I could loose all new folders and links in them

Vladimir [email]@gmail.com

Hey guys,

I transitioned over to a new Macbook. After installing Firefox I opted to log in to my "sync account" in order to retrieve all my bookmarks, add-ons, saved passwords etc. that I was using on my previous Macbook. On the old Mac, I synced the Firefox profile data one last time and formatted the device. Now when I log in with the account, no data gets synced. There definitely was an account as when I followed the sign-in process, it didn't ask me to create a new account. It simply asked for my email, followed by my password and the One-Time-Password that was sent to my email.

As a test, I signed out of this profile on the new Mac after not getting any results and tried to sign in with another Firefox profile. It immediately started retrieving that profile's data (I.e add-ons started getting installed). I cancelled that sync to not fill the browser with that data. But logging into the troublesome account again, still no data gets retrieved.

I really need to retrieve that profile with all my data. Any assistance would be much appreciated.