Firefox Support Forum

I have my book marks in a side menu. Recently that side menu disappeared and when I click on the menu to install it again my bookmarks are not there and have been replaced with a bunch of stuff I don't use. How do I get my original book marks back? These bookmarks were for both my business and personal contacts. Leeanne Mackowski lmackowski@speclt.net 817-880-1097

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrades to be safe ?

FWIW, I've had enough problems upgrading from OSx Mojave to Monterrey. I am leery of the huge jump from FF 72 to 100.

All advice most welcome.

I have a lot of tabs open. I like it that way, but if I close a tab the "hidden tabs" feature gets activated. And all the tabs go away. It isn't a huge issue it is just very annoying. How can I disable this annoying feature?

Below is the crash report:

======

AdapterDeviceID: llvmpipe (LLVM 12.0.0, 256 bits) AdapterDriverVendor: mesa/llvmpipe AdapterDriverVersion: 21.2.6.0 AdapterVendorID: Mesa/X.org Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:100.2.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.2,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePageFile: 9829855232 AvailablePhysicalMemory: 960446464 AvailableSwapMemory: 15031316480 AvailableVirtualMemory: 8415698944 BackgroundTaskMode: 0 BuildID: 20220428192727 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1652698038 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: kde EMCheckCompatibility: true ExperimentalFeatures: devtools.inspector.compatibility.enabled HeadlessMode: 0 InstallTime: 1652443235 IsWayland: 0 LinuxUnderMemoryPressure: 0 Notes: Ubuntu 20.04.4 LTSFP(D00-L1000-W00000000-T000) WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 9632 StartupCrash: 0 StartupTime: 1652697864 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20220428192727","version":"100.0","vendor":"Mozilla","displayVersion":"100.0","platformVersion":"100.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":11978,"virtualMaxMB":null,"cpu":{"count":2,"cores":1,"vendor":"GenuineIntel","family":6,"model":85,"stepping":7,"l2cacheKB":1024,"l3cacheKB":36608,"speedMHz":0,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.4.0-109-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"llvmpipe (LLVM 12.0.0, 256 bits)","vendorID":"Mesa/X.org","deviceID":"llvmpipe (LLVM 12.0.0, 256 bits)","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/llvmpipe","driverVersion":"21.2.6.0","driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x15ad","deviceID":"0x0405","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":false}],"monitors":[{"screenWidth":1024,"screenHeight":728}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_FAILURE_SOFTWARE_GL"},"webrender":{"status":"disabled:FEATURE_FAILURE_NOT_QUALIFIED"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.widget.inNavBar":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19128,"firstUseDate":19128},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19110,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19110},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19110,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19110},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19110,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19110},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19110,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19110},"webcompat@mozilla.org":{"version":"100.2.0","scope":1,"type":"extension","updateDay":19110,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19110}},"theme":{},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} TelemetrySessionId: bb95cce9-ab56-4cd7-97f6-f4ab83e061ff Throttleable: 1 TotalPageFile: 27591884800 TotalPhysicalMemory: 12559507456 UptimeTS: 173.92461804 Vendor: Mozilla Version: 100.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I was using lightspeed POS and routinely get a dialogue box asking me if i am sure i want to do something. in an effort to save .05 seconds, i selected do not let this website ask me again. this unfortunately broke a site function of doing the thing that requires confirmation and im sure broke countless other functions that rely on that confirmation. how do i undo?

Ive cleared cookies and site data, thinking it was sort of a cookie thing and it would reset, but no avail.

We have a full stack "MEAN"(CosmosDb/mongoDB, Nodejs, Express and Angular 12) project hosted on Microsoft Azure. Somehow today I tried to log into the app with my favorite browser Firefox and got stuck. Looked at the developer console and saw a bunch of exceptions. I tried our app running on various browsers: Chrome, Opera, Edge, Brave. They all work fine. Furthermore my local server also works with Firebox browser. What could be my issue? Please help.

Thanks so much!

Regards, Simon Web Development Leads

For checking: Our app url: https://reactiv-stage.azurewebsites.net usr/pwd: firefox/Test1234

Exception stack: Uncaught SyntaxError: expected expression, got '<' 944-es2015.f3df909392cc66c28462.js:1 ERROR Error: Uncaught (in promise): ChunkLoadError: Loading chunk 944 failed. 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next@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1744982 i/<@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1776818 _trySubscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1741063 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740871 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1765023 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 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call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1763270 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1768690 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:900653 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1759671 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 call@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1764181 subscribe@https://reactiv-stage.azurewebsites.net/main-es2015.c2b0cbbb8862de0e3042.js:1:1740749 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Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?

I cleared the cache. Instructed to check DNS server automatically but I can not find that under Edit - Settings. Do I need to do something different?

Linuxmint 20.3, FF 100

new firefox user trying to migrate from chrome i want to bookmark my trello board but it is not using the right icon. it is using the generic trello icon instead of the one that is actually visible when i have them open. i use 3 different trello boards and need all 3 to be distinguishable only by the icon so this is a critical feature for me to be able to use this browser. this problem doesn't happen in chrome which i have been using. i have tried many extensions to try to locate the image that is actually being used, it doesn't work. i can't find the image being downloaded. how do i get the same icon that is showing in the tab to show up in the bookmarks bar?

I live in the northwest of USA and I use Banner Bank. The bank's "bill pay" service has quit working on Firefox. I've contacted them four times about this problem and each time they've got me connected only to fail the next time I try to use it. I've used Firefox for many years and I don't want to drop it for this one problem. Has this problem occurred with others? Maybe someone from Mozilla can contact them and fix the problem. r

Hi! I have set this option pdfjs.externalLinkTarget to 2, but despite that setup, all PDFs are open in the same tab of the PDF download link, that's a problem for me because, for instance, my home banking account losses the session if anything external is loaded, so when I click Firefox back arrow, the home banking session expires.

How can I set to open PDFs in Firefox in new tab?

Thanks!

Windows 10 did an upgrade on 5/13/22 (today is 5/15/22), and when I restarted my laptop, and opened Firefox, my Firefox profile was gone. I searched "about:profiles" and there is 1 default profile listed. When I clicked on "Open Folder", Firefox browser does not open. I need help trying to find my profile!

To get search results you should not need to log in. There are a few reasons you may not be getting search results, but the most common reason I have found is that the browser you are using has pop-up/ad blocker enabled. This is especially true when using the Firefox browser. If possible, you may try either disabling the ad-blocker/pop-up blocker or switching browsers.? I am trying to research info in the NHHS ( New Hampshire-genealogy)

Thank You

Firefox is causing loud fan noise and very high CPU usage. It is to the point I am going to have to stop using it.

Here is my info: iMac 27" 3.5 GHz Quad-Core Intel Core i7 16 GB MacOS Catalina 10.15.7

Increased usage happens when there are 3 or more tabs are open or any sort of streaming on one tab. It goes up and down, but reaches up into the 90% area.

There must be a fix for this. No other browsers have this issue.

Since the newest release, firefox doesn't refresh the images in the website. Every time need to use "CTRL-F5" to refresh the images and the content. It seems don't update the cache.

I've been noticing lately that Firefox takes a while to start loading pages after it requests a restart or recovers from a crash.

I've followed all the advice in the forums including disabling session restore, but the problem persists.

It seems to be doing a lot of disk activity when it restarts either after requesting a restart or if it crashes and I start it again.

Anything I can do to address this issue?

Recently, most of my PDF files that I open with Firefox have changed their icons from the Firefox HTML document icon (the purple icon in the image attached) to the Firefox PDF icon (the red icon in the image attached). Is it possible for me to change the icons back without downloading third-party software?

Facebook does NOT require any HSTS, Edge goes there with no problem. This is why I deleted Firefox last night, I downloaded it again to try to get there and what do you know, it worked. That is until it told me to refresh, then all of a sudden you claim it requires this HSTS which is crap. The only reason I'm not on Edge now is one small little imperfection that Firefox doesn't have. So I guess I'll be deleting Firefox yet again with it's HSTS nonsense.

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?