Firefox Support Forum

I download then open many student files each day. PDFs open fine automatically, but never Word files. In the Applications settings dialog, I have tried to choose the file format docx and doc. But neither are recognised as a valid file type. I realise that Microsoft is a bully and Mozilla may be trying to discourage its use, but I and the students are stuck with Word. How come docs and doc are invalid and how can I persuade Firefox to open them?

Thank you

Hello, I have encountered a lasting issue: Firefox' telemetry collection process causes a cmd window to pop up briefly. The windows sometimes lingers a split second later, and if I accidentally click it at that time, whatever program I'm in will get minimized and I'm back on the desktop with cmd window at front. You might want to have a look at that, I disable my telemetry for time being. Firefox version is 99.0.1 (64 bits), operating system is Win10 10.0.19043. Respond for other data you might need. Best, Michal

I currently installed firefox but when I try to open it it shows a missing of the profile which I searched and the article said to make another profile by using window + r and I did but when I click on start firefox it shows an unexpected error prevented you to save changes and I searched abt this but this has no answer that is in my favour so can you help it would be great

A subscription service I purchased (Kine Mania TV) has on several occasions gone to a porn site. I have enjoyed many hours of wholesome TV series and movies at Kine Mania TV - but HATE it when smut shows up instead! Please advise - this is scary stuff for an old lady. I took screen shots of the web address if you need me to provide. Nadeane Mannion

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder.

Renaming it back to logins.json with restarting the computer does not work.

There are no previous versions of these two files available in the system.

Please let me know how I can recover passwords, may be with a special software.

Thank you!

Hackers will be very happy now that Firefox automatically download their malware and backdoors. Thanks to Firefox, hackers will be able to infect millions of world computers and install ransomware and make havoc i financial, health, and other industries. Firefox will forever be praised by cybercriminals of the world.

something new-- I can't sign in to my att account like I always have. I can still log in on older win 7 and android devices. Only this win10 desktop is now having problems today. Any suggestions?

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissapointing since he says we should only download from official sources and at the same time there is no official portable version, can i be honest.. this sucks. You know time passed since that thread was created (3 years...) but still no offfical version, why?

So it seems to most known source for firefox portable is this site: https://portableapps.com/apps/internet/firefox_portable I know you don't represent this website but still i have to ask how secure is it?

Also, how are chances mozilla will work on a portable official version? any plans?

I use Kaspersky for my internet security. I choose the 'Safe Money' option for many other sites...but cannot connect sign on with my bank. Because the page always comes up asking for me to choose a browser. I down load and update the firefox site. This does nothing except giving me multiple firefox updates! What is happening and how can I stop having this issue pop up? The other sites on 'Safe Money' are not banking sites, but still need security. Do I have to change browsers? I can be reached at [email removed from public]

Thank you for any help in this matter

with firefox, drag and drop for attachments is not working using macOS High sierra, and outlook emails. It works ok in Chrome but I dont want to change over. I deleted cache and cookies and restarted. It worked ok for a while but stopped working agaiin.

Firefox is still automatically downloading files to a default directory, even though I have selected "Always ask you where to save files". This is a security risk. I want to be asked BEFORE the file is downloaded so I can choose the location or choose not to download. Thanks...Jim.

All my bookmarks on my toolbar vanished, even though they're still listed as being bookmarked on the toolbar, and the toolbar itself is still present. Only around 2 or 3 times have they actually shown up within the past month or so with all of the times I start up Firefox. What's the deal?

When I try to log on to hmnow.com, all I get is a white screen. I worked with Hallmark support, but they couldn't figure it out even though I have a paid subscription with them. I've rebooted my Mac and it says I have the latest Firefox version installed. This has gone on for weeks. I've had no problem with any other website.

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

I need to know how to delete the entries which autofill when this webpage's indicated field in the screendump is clicked.

I read the help guide does the instructions have no results.

I went into setting and Firefox is not on the list of defaults. I think the issue is that I downloaded Firefox through the website and not the MS app store. Because when I open the "Look for the app in Microsoft Store" tab on the default list, it opens the store and lets me download Firefox again. I wouldn't mind doing this but it downloads it to my C drive and I need it on my F drive because my C drive is my SSD and is used for only Windows and because Windows keep getting bigger and bigger, I am running out of storage on it. When I try to move the newly downloaded Firefox to my F drove through the "Apps & Features" menu where you can uninstall apps. It tells me Firefox can't be moved. So there seems to be a communication error between windows and the none app store download.

The pics show the default option first with Firefox downloaded from the web not being there (setting 1), then Firefox being there (setting 3), and last the failure to move the files to the F drive (setting 2). Any help would be great. Thanks.