Firefox Support Forum

I have my book marks in a side menu. Recently that side menu disappeared and when I click on the menu to install it again my bookmarks are not there and have been replaced with a bunch of stuff I don't use. How do I get my original book marks back? These bookmarks were for both my business and personal contacts. Leeanne Mackowski lmackowski@speclt.net 817-880-1097

new firefox user trying to migrate from chrome i want to bookmark my trello board but it is not using the right icon. it is using the generic trello icon instead of the one that is actually visible when i have them open. i use 3 different trello boards and need all 3 to be distinguishable only by the icon so this is a critical feature for me to be able to use this browser. this problem doesn't happen in chrome which i have been using. i have tried many extensions to try to locate the image that is actually being used, it doesn't work. i can't find the image being downloaded. how do i get the same icon that is showing in the tab to show up in the bookmarks bar?

I had to downgrade Firefox. Before I did I created a new profile so we would not lose the old bookmarks. Now Firefox downgraded and no bookmarks or profile. Then I upgraded back to the latest Firefox and still no profile or old bookmarks. Can anyone suggest where they might be?

I've tried restoring bookmarks from a Western Digital "My Passport" backup to a new installation (on a new computer) of Firefox following the old computer "dying." The post https://support.mozilla.org/en-US/questions/1265148 allows me to select the files to restore, but isn't able to copy them from the backup. ...any ideas? (I'll try posting this on the WD website as well.)

I can't get the "Other" bookmarks folder to go away.

I tried right-clicking on the folder & the context menu didn't show up. I tried about:config & changed the value to false. That didn't work.

I closed the browser after changing the boolean value to false & then restarted the browser. That didn't help.

I don't want to mess things up. I can't change the name of the folder. I was hoping that renaming the folder & then deleting it would solve the problem.

How do I hide the "Other" folder & the "Bookmarks Menu" folder?

I have a Mac if that helps any.

I followed instructions for getting them back, but got stuck at the Library. I said restore and chose a date, but I get an error message: Unable to process the backup file.

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

FF 100.0.2 Ubuntu 22.04 LTS

I have deleted my bookmarks with the Bookmark manager, but where are they now? I cannot find them in /trash and all of the *bookmark* files on my laptop are miniscule (like 127 bytes.) The json files are no better, when I imported previous bookmark files they were empty.

'On my firefox browser, the bookmark toolbar disappeared and wans moved from the left margin. How do I get it back to the left margin and auto open on every tab?'

I managed to restore the single-spacing for bookmarks, kept a prior version of FF, and fought off nags to update every time I opened FF . . . until now when I was tricked into "allowing this app to make updates to your PC". It wasn't the usual nag button and I thought it was some kind of simple bug fix, but no, I was "upgraded" to v. 100.0.2 and my bookmark spacing fix was overwritten. Furious isn't strong enough to describe my reaction. All this time, and all the other complaints, yet I find no way to decrease the excessive spacing between bookmarks. I understand that this design may be better for those who use a finger on their screens, but what about us mouse-pointer users? Why are we so disrespected? What can I do to decrease the space between bookmarks?

In my Bookmarks Toolbar I have created a Folder, 'News' and placed it at extreme left, next to the 'Show Your Bookmarks'. By clicking on the 'News' Folder I can see and select any of my favorite Web news sites. Very handy. Today, however, when I clicked on the News folder my 73-year-old hand accidentally dragged the News folder on top of the 'Show Your Bookmarks' icon and the News folder disappeared !! I can't figure out where it went !! Help !!

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA

Hi - I followed other threads to try to resolve the problem of not being able to delete old bookmarks.

I used about:support and ran verify integrity to discover places.sqlite was corrupt. So I closed down Firefox and deleted it based on advice. Reran it and it states:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 77312KiB + pragma_user_version is 66 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 37810 unique pages + Table moz_origins has 179 records + Table moz_places has 1056 records + Table moz_historyvisits has 2574 records + Table moz_inputhistory has 0 records + Table moz_bookmarks has 100 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 0 records + Table moz_annos has 0 records + Table moz_items_annos has 0 records + Table moz_meta has 6 records + Table moz_places_metadata has 0 records + Table moz_places_metadata_search_queries has 0 records + Table moz_places_metadata_snapshots has 0 records + Table moz_places_metadata_snapshots_extra has 0 records + Table moz_places_metadata_snapshots_groups has 0 records + Table moz_places_metadata_groups_to_snapshots has 0 records + Table moz_session_metadata has 0 records + Table moz_session_to_places has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 15 records + Pages sequentiality: 87.9 + sqlite_schema: 32KiB (1.5%), 30.1% eff. + moz_origins: 32KiB (1.5%), 20% eff. + sqlite_autoindex_moz_origins_1: 32KiB (1.5%), 18.8% eff. + moz_inputhistory: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (1.5%), 0% eff. + moz_bookmarks: 32KiB (1.5%), 19.1% eff. + moz_bookmarks_deleted: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (1.5%), 0% eff. + moz_keywords: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (1.5%), 0% eff. + sqlite_sequence: 32KiB (1.5%), 0.1% eff. + moz_anno_attributes: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (1.5%), 0% eff. + moz_annos: 32KiB (1.5%), 0% eff. + moz_items_annos: 32KiB (1.5%), 0% eff. + moz_meta: 32KiB (1.5%), 0.7% eff. + moz_places_metadata: 32KiB (1.5%), 0% eff. + moz_places_metadata_search_queries: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_extra: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_groups: 32KiB (1.5%), 0% eff. + moz_places_metadata_groups_to_snapshots: 32KiB (1.5%), 0% eff. + moz_session_metadata: 32KiB (1.5%), 0% eff. + sqlite_autoindex_moz_session_metadata_1: 32KiB (1.5%), 0% eff. + moz_session_to_places: 32KiB (1.5%), 0% eff. + moz_previews_tombstones: 32KiB (1.5%), 0% eff. + sqlite_stat1: 32KiB (1.5%), 2.5% eff. + moz_places_url_hashindex: 32KiB (1.5%), 45.1% eff. + moz_places_hostindex: 32KiB (1.5%), 78.2% eff. + moz_places_visitcount: 32KiB (1.5%), 28% eff. + moz_places_frecencyindex: 32KiB (1.5%), 29.3% eff. + moz_places_lastvisitdateindex: 32KiB (1.5%), 51.5% eff. + moz_places_guid_uniqueindex: 32KiB (1.5%), 64.4% eff. + moz_places_originidindex: 32KiB (1.5%), 31.9% eff. + moz_historyvisits_fromindex: 32KiB (1.5%), 62.8% eff. + moz_bookmarks_itemindex: 32KiB (1.5%), 2.8% eff. + moz_bookmarks_parentindex: 32KiB (1.5%), 2.9% eff. + moz_bookmarks_itemlastmodifiedindex: 32KiB (1.5%), 4.9% eff. + moz_bookmarks_dateaddedindex: 32KiB (1.5%), 4.6% eff. + moz_bookmarks_guid_uniqueindex: 32KiB (1.5%), 5.8% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (1.5%), 0% eff. + moz_annos_placeattributeindex: 32KiB (1.5%), 0% eff. + moz_items_annos_itemattributeindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_placecreated_uniqueindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_referrerindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_pinnedindex: 32KiB (1.5%), 0% eff. + moz_places_metadata_snapshots_extra_typeindex: 32KiB (1.5%), 0% eff. + moz_historyvisits: 96KiB (4.5%), 57.7% eff. + moz_historyvisits_placedateindex: 96KiB (4.5%), 49.6% eff. + moz_historyvisits_dateindex: 96KiB (4.5%), 41.8% eff. + moz_places: 320KiB (14.9%), 84.4% eff. > Task: _refreshUI

Accessibility Activated false

All my bookmarks are gone, but the folders are still there. I tried to use the restore from several dates and it still shows only folders, no bookmarks. I checked my phone - I had made sure to turn off sync for bookmarks, etc, but didn't sign out of sync. Bookmarks were still there. So I turned on sync to try to get them back on my browser. Even though sync had been on, it hadn't synced every bookmark from the browser though. (?!) So it seems very weird that I wouldn't be able to delete some bookmarks that weren't even synced in the first place. So I didn't get back all my bookmarks. I turned off sync on my phone and tried again from the browser, this time signing out completely from sync. It gave me only the folders. I should also mention, I restarted my computer and then Firefox several times during this process. I'm scared to delete any more system files as it seems that it will further remove necessary information. I'm not a coder, but it seems my bookmarks are still there? I tried exporting them and importing in Chrome - only the folders showed up there.

Any ideas? Thanks - your help is appreciated!