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  • Archived

Interface text size

Overnight, my the text size on my Firefox interface shrunk significantly. No other programs have changed, nor has the text inside the browser. How can I change this back … (read more)

Overnight, my the text size on my Firefox interface shrunk significantly. No other programs have changed, nor has the text inside the browser. How can I change this back to the original size, and how can I prevent this from happening again?

Asked by brandtmunk 9 months ago

Last reply by Terry 9 months ago

  • Archived

added white bar to one site(subreddit) that i cannot remove

https://imgur.com/a/vo9iWbj as you can see in the screenshot it can move horizontally and exlusively in this one tab. its not because of reddit enc. suite addon and its n… (read more)

https://imgur.com/a/vo9iWbj

as you can see in the screenshot it can move horizontally and exlusively in this one tab. its not because of reddit enc. suite addon and its not effected by ctrl+0.

I refreshed firefox and its still there on this one link and its driving me mad.

i used this https://github.com/black7375/Firefox-UI-Fix/tree/proton-style , but the things is only on that one subreddit. every other site and reddit/ subreddits post works properly.

i changed user.js and refreshed and it did not work.

i managed to screw the post up with my mouse and somehow dragging it, but i couldnt manage to replicate it as i was not looking at my monitor as that happened

id like to add when i try to block element the addon ublock origin doesnt see the white space, and its broken only on old reddit format but not when i turn old style reddit off. so im not sure whats wrong

Asked by mataza23 9 months ago

Last reply by Terry 9 months ago

  • Archived

FireFox opening excess windows and using over 1/2 of memory, reset Firefox or remove and reinstall or ?

FireFox opening excess windows and using over 1/2 of memory, reset Firefox or remove and reinstall? Firefox opens 9 or more windows when startup on msn.com. Sometimes i… (read more)

FireFox opening excess windows and using over 1/2 of memory, reset Firefox or remove and reinstall? Firefox opens 9 or more windows when startup on msn.com. Sometimes it freezes when it uses up all memory, 8 GB. I have not emptyed cookies in quite a while and I have not refreshed FireFox 94.0.2. Please provide detailed instructions in English to fix.

Asked by Howard Steeley 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

O’Reilly not loading page properly

Dear Firefox community I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is tha… (read more)

Dear Firefox community

I wonder if anybody else is experiencing problems with O’Reilly recently. I think the problem started more or less 2 weeks ago. The problem is that the page is not loaded at once, but more "on demand," that is, it loads once we scroll down (fig. oreilly_firefox_01). It takes like 1s or 2s to load to load the rest of the text (fig. oreilly_firefox_02). Maybe it's related with the last Firefox update. With Chrome it works as expected.

It's not a big issue, just annoying.

94.0.2 (64-bit) OS Name: Microsoft Windows 10 Education OS Version: 10.0.18363 N/A Build 18363

Asked by marcelo.garcia 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox becoming troublesome with purchases and logins

Used to be my go-to browser; now I just use it to download stuff. I often can't make online purchases whenever PayPal is involved; a pop-up window "doesn't," or a click-b… (read more)

Used to be my go-to browser; now I just use it to download stuff.

I often can't make online purchases whenever PayPal is involved; a pop-up window "doesn't," or a click-button is missing (like "complete purchase") or some such. I've had to fire up Chrome to make a purchase easily half a dozen times in the past several months to make a purchase.

NOW, it won't let me log in to my TracFone accounts, of which I have two. I use a password manager because it's impossible to keep track of 'em all. It fills in the fields correctly (I triple-verified this with my master spreadsheet of passwords), and I get an "invalid username or password" message every time, for either account. I can log in just fine with Chrome, same password manager.

I'm sure there's a fix, like flush the cache and delete all cookies and such, but really... I never used to have do to any of that, Firefox was rock solid and never gave me any grief, and then after some update was installed (can't say when), this stuff started up. It's starting to act like Windows, where I spend as much time wrestling with the OS as I do trying to use it (100% disk usage and other nonsense).

Am I the only one experiencing this kind of issue? Is there a bug-fix for any of it? If not, I'd like to submit one (two, if the paypal thing and the login thing have to be treated as separate problems).

Thanks for reading this.

karl

Asked by kharrisma 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

after nightly update, yesterday all was fine, i shut of laptop, and power it up not even 24hrs later, and now nightly is giving me a "PROIFLE is lost, damaged, incomplete, or cant be loaded or found" error, t

airbook mac os monterey, firefox, beta, nightly, all have same issue, when restarting ff browser any of them, either due to an update, or a crash, i keep getting (sor… (read more)

airbook mac os monterey, firefox, beta, nightly, all have same issue, when restarting ff browser any of them, either due to an update, or a crash, i keep getting (sorry were having trouble restoring session) this has gone on for i think a year, Second Issue that just occured minutes ago, NIghtly, I Have been using nightly with out really any issue on this airbook running monterey, Last night? or today whenever the NEW nightly update came out, i updated like i always do, and no problems, so i shut down my airbook, and then upon starting it up today, i tried to open Nightly and i keep getting (nightly profile is damaged or incomplete or cant be found,  ?????? it was there less than 24 hours ago.?

Asked by Holly-jo 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

home button is missing after update

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would y… (read more)

After a recent update, my home button is now MISSING! Gone! Do not tell me to take a screenshot because that is not available for the menu or bookmarks bar. Why would you erase my home button in an update?

Asked by susankaveny1 9 months ago

Last reply by cor-el 9 months ago

  • Archived

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content seem to cause my Mac's fans to spin crazily and are taking up the most resources by far. This happens most fre… (read more)

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content seem to cause my Mac's fans to spin crazily and are taking up the most resources by far. This happens most frequently on Hearst newspaper site and other heavy ad sites. I can turn off Enhance Tracking Protection which does not really seem to have an effect. I mean the fans will slow after about a minute or two and then start up again when I go do the next page. According to Mac Activity Monitor FirefoxCP WebExtensions will use up just over 2GB of memory and FireFoxCP Isolated Web Content will use just under 2GB of memory.

FF 94.0.2 (64-bit)

macOS Monterey 12.0.1 MacBook Air (13-inch, Early 2015) 2.2 GHz Dual-Core Intel Core i7 8 GB 1600 MHz DDR3 Intel HD Graphics 6000 1536 MB

Asked by Peterd 9 months ago

Last reply by cor-el 9 months ago

Email Attachements as Drag and Drop no longer working

I can no longer drag and drop files as attachments in emails...When I try to drag and drop, I get a little error / circle with a line through it icon as my cursor. This … (read more)

I can no longer drag and drop files as attachments in emails...When I try to drag and drop, I get a little error / circle with a line through it icon as my cursor.

This is wildly annoying and really killing my productivity.

Any help or insight would be greatly appreciated.

Asked by rlane8511 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Gmail

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is … (read more)

I haven't been able to sign into my Gmail account through Firefox for several days now. I keep getting the message of Temporary Error: "We’re sorry, but your account is temporarily unavailable. We apologize for the inconvenience and suggest trying again in a few minutes.You can view the Google Workspace Status Dashboard for the current status of the service."

I can sign in to Gmail through other Edge with no problem. I am using the latest version of Firefox.

Asked by Bradley 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Google Search

Why does my Google Search or even going to Google.com not work? I have tried a reset and that still does not fix the problem. Sometimes I can close Firefox and then reope… (read more)

Why does my Google Search or even going to Google.com not work? I have tried a reset and that still does not fix the problem. Sometimes I can close Firefox and then reopen it and it will work a few times but not always.

Asked by Jerry's FireFox 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Getting Instagram

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it… (read more)

Suddenly, I can't get Instagram on my iMac with OS Version 10.14.6. I have always been able to get it in the past but for the past 3 days, if I try to go to Instagram, it comes up blank.

Asked by lmillender 10 months ago

Last reply by cor-el 10 months ago

  • Archived

My Firefox browser has been hijacked!! (both literally and figuratively)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to … (read more)

Long story short: Whenever I open Firefox, apparently a Russian search engine named 'Poshukach' hijacks my homepage and doesn't let me use google(Image attached). Now to solve this I scoured the Internet. I refreshed Firefox, ran malware scans and even re-installed windows. Still it doesn't go away. I installed Firefox in another device with the same account but to no avail. They while roaming through Firefox settings I noticed in the top that it says 'Your browser settings is managed by your organization' or something like that. So, I figured bad guys took control of my browser's settings disguising as my so called "organization" So, I need help from Firefox's end to solve this. Remove this Organization management stuff from my account. I want my control back. Otherwise, I am afraid I gotta stop using Firefox altogether due to privacy reasons

Asked by turjoreal 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Laptop Slowdown - Task Manager Shows Almost 100% Memory Usage

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - than… (read more)

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - thank you.

Okay, just want to put this out there but it seems sometime after version 90 of my Firefox browser I am seeing extreme slowdowns on my underwhelming Dell 5520 Inspiron laptop, circa 2014, running Windows 8.1. I also have Malwarebytes and Avast Premium Antivirus running together. My last Windows update was about two weeks ago (11 Nov 2021). My Firefox browser is currently 94.0.2.

I have noticed this four times. I typically browse Reddit but sometimes it's with Youtube. This is normally the scenario: 1) Launch browser; 2) navigate to website; 3) keep tab open for several hours and in many cases my laptop will go to sleep at least once; 4) at some point after waking up PC, logging in then continuing to browse, a warning banner in Firefox will tell me "This website is slowing your browser down. Stop it?", but if I wait at least 5 seconds it will automatically clear; 5) launch Task Manager - which is not easy because of what is going on but after 30-60 seconds it will appear; 6) notice that memory usage is extremely high and most processes are coming to a halt; 7) close Firefox and thing return to normal after 30-45 seconds. I've attached some before and after screenshots. The "before" is after browsing Reddit for about 3 hours and my laptop went to sleep twice; the "after" is when Firefox was closed (two tabs were open - one Reddit, the other Youtube) and then waiting about 30 seconds. Firefox instances take a little time to disappear from Task Manager, apparently.

Lots of variables to consider here: Latest antivirus program not working well? Extensions? (I have three extensions - Adblock Plus, Privacy Badger and Ecosia Search) Perhaps Firefox itself? Motherboard/DIMMs that is/are overdue for the landfill? Windows sucks? (rhetorical).

I guess I am not really looking for help but instead just want to log this as a heads-up to anyone who is encountering the same problem under the same conditions. I will continue experimenting with refreshing my instance of Firefox and possibly turning off browsers/antivirus components in a selective manner to see if it makes any difference. There is also the possibility that a Windows Update has broken something so maybe a restore point is in order here.

Thanks again for offering such a great product.

- Ngo

Asked by ngowun 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (read more)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

Asked by JandNL 9 months ago

Last reply by jonzn4SUSE 9 months ago