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I added your add-ons and can no longer access Facebook

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and… (read more)

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

Asked by Joe Farrelly 6 months ago

Last reply by Terry 6 months ago

Black Bar on top of new tabs

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated. … (read more)

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated.

Asked by mrmichel81 5 months ago

Last reply by cor-el 5 months ago

none of the bars have a download icon

I have Windows 10 with current maintenance and current version of Firefox. Don't know what the address bar is called, but I believe it once had a download icon. Am I mis… (read more)

I have Windows 10 with current maintenance and current version of Firefox.

Don't know what the address bar is called, but I believe it once had a download icon. Am I mistaken?

Sometimes after I enter an address there will be an icon where I can download something. Is this website-dependent?

Asked by Barry Jedrick 5 months ago

Last reply by cor-el 5 months ago

Firefox is displaying incoming emails on my screen while I'm trying to read my emails. This is annoying as it often blocks what I'm trying to read. Please cease this.

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are ir… (read more)

I would like you to stop displaying notifications of incoming emails while I'm reading my other emails. These notifications block what I'm trying to read and they are irritating and annoying.

Asked by judith.parkinson 5 months ago

Last reply by zeroknight 5 months ago

Task Manager

Firefox is running x 8 in my task manager at the moment. Why does it keep multiplying and slowing down my computer? I am almost ready to uninstall Firefox. If I merely ne… (read more)

Firefox is running x 8 in my task manager at the moment. Why does it keep multiplying and slowing down my computer? I am almost ready to uninstall Firefox. If I merely need to revert to an earlier version of Firefox, please let me know how to do that. Thank you. Shannon

Asked by rubensnow42 5 months ago

Last reply by zeroknight 5 months ago

Amazon Prime Video problem

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it wo… (read more)

Here we go again.... I have been watching Amazon Prime Videos on my Mac and also my HP computers for a long time. About 3 weeks ago, when I tried to stream a video, it would not start and I got an error message that the video was not available. After trying both computers, many times over the 3 weeks, I have gotten the same results. Amazon says it is the Firefox browser that is the problem and want me to install Chrome, which I DO NOT WANT on my computer. Can you fix the problem or help in any way?

Asked by biz67 6 months ago

Last reply by zeroknight 5 months ago

Maximising Firefox window "freezes" my laptop

Recently I have had multiple occurrences of Firefox "freezing" and I have to shutdown the browser which then reports the fault to Microsoft. It seems to happen when I cli… (read more)

Recently I have had multiple occurrences of Firefox "freezing" and I have to shutdown the browser which then reports the fault to Microsoft. It seems to happen when I click on the button to Maximise the browser window. I'm running Windows 11. It generally does restore the browser tabs successfully but is nevertheless irritating and a recent phenomenom.

Asked by ecotree53 5 months ago

Last reply by zeroknight 5 months ago

Can't Typing in some Input[text] and Textarea

Hello guys... I have problem in Mozilla Firefox 118 and 119 about company web app. There are several input[text] and textarea that can't type in them. But in other brows… (read more)

Hello guys...

I have problem in Mozilla Firefox 118 and 119 about company web app. There are several input[text] and textarea that can't type in them. But in other browsers are fine and Mozilla Firefox ver. 117 is fine too.

Btw, this app using AngularJS.

Any idea what happen and are there any solutions for this problem ?

Asked by aldo.widodo 5 months ago

Last reply by zeroknight 5 months ago

lost my data :((

Hello Lost all of my data my laptop for hang and stuck I had to reistall whole windows. after the I logged to my firefox account and all the data store was lost please… (read more)

Hello

Lost all of my data my laptop for hang and stuck I had to reistall whole windows.

after the I logged to my firefox account and all the data store was lost

please can any one help me

does it get sync any where? it was 10 years of data.

thanks

Asked by jibran_Pcc 5 months ago

Last reply by Paul 5 months ago

blank screen after loading on Michael's website

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, … (read more)

While on michaels.com I click on a product, it goes to the product then immediately the screen goes blank. It also happens when I do a search, multiple products show up, then the screen goes blank. I don't have that issues on other websites. What is going on and how do I solve this issue?

Asked by tcde2001 5 months ago

Last reply by jonzn4SUSE 5 months ago

Can't use my electronic health record - Simple Practice

my electronic health record is freezing using Firefox on 2 different computers in 2 different locations. Internet speed 45 mbps at 1 location and 900 mbps at another. Abl… (read more)

my electronic health record is freezing using Firefox on 2 different computers in 2 different locations. Internet speed 45 mbps at 1 location and 900 mbps at another. Able to use it on chrome.

Asked by maryellenb1 5 months ago

Last reply by zeroknight 5 months ago

"Search by Image" add-on has stopped working

This morning the add-on 'Search By Image' has ceased working. I use it daily, it worked yesterday, and so far as I know there have been no updates to FF or SBI or Windows… (read more)

This morning the add-on 'Search By Image' has ceased working. I use it daily, it worked yesterday, and so far as I know there have been no updates to FF or SBI or Windows.

To test I tried removing SBI and re-adding it, and disabling Malwarebytes.

I disabled SBI and installed "Image Search Options". ISO works, though I prefer SBI.

Win11, FF is now 119.0, but it auto-updated when I went to check so I do not know what it was when the problem began this morning. I have not restarted, I have too many tabs open at the moment.

This is also happening to a different PC that is Win10/FF, but never had Malwarebytes installed. SBI still does not work after restarting FF v119.0 in Win10.

Any ideas on how to diagnose this?

Asked by elboaltins 5 months ago

Last reply by zeroknight 5 months ago

YouTube channels' About page not visible on Mozilla's Firefox or Tor but not MS Edge

4 PM, November 7, 2023 EST. The "About" page of all YouTube channels suddenly disappeared, whatever the the login status. A compressed version will show up from a channel… (read more)

4 PM, November 7, 2023 EST. The "About" page of all YouTube channels suddenly disappeared, whatever the the login status. A compressed version will show up from a channel's home page when clicking on the site description from its Home page. Make things weirder, ~6:15 PM it WAS visible from the Tor browser but started acting the same. I have no ad blockers, or ANY extension installed on any apps, including Firefox/TOR browsers. Updates to both browsers were made prior to this behavior. It may be Google/YouTube's fault but it's becoming frustrating because I prefer Mozilla's browsers over Edge or Chrome.

Asked by listudios 5 months ago

Last reply by cor-el 5 months ago

Bookmarks Backup folder empty on reinstall.

Had to reinstall my pc over consistent error messages (thank you windows 10 for being the same pos system), and now all my bookmarks are gone, the bookmark backup folder … (read more)

Had to reinstall my pc over consistent error messages (thank you windows 10 for being the same pos system), and now all my bookmarks are gone, the bookmark backup folder is also empty, I have two years worth of personal and business related sites saved that will cripple me financially and mentally if I can't get them back.

Reaching out to Sync to try that, but looking for any kind of alternative fix here to recover the bookmarks.

Asked by grumpywinter 5 months ago

Last reply by cor-el 5 months ago

Firefox logging out of sites when I exit the tab

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged … (read more)

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

Asked by gamegirlie8 5 months ago

Last reply by cor-el 5 months ago