Firefox Community Forum

Dear Ty: I appreciate your efforts to help me, unfortunately, it did not work. FireFox is still at 115.30.0. Any other thoughts?

I thought there might be some software I could download to spoof the Chase system into thinking Firefox was a later version,

Thanks and regards,

LS

Rebuilt my computer, restored Bookmarks from 'bookmarks-2025-08-30.html' but the original 'Other bookmarks' (just below 'Bookmarks toolbar') is now empty and has been moved to the bottom of all my other bookmarks in a new 'Other Bookmarks' folder. How do I get the contents back in the 'Other bookmarks' (just below 'Bookmarks toolbar'). P.S. I have a backed up 'bookmarks-2025-08-30.json' as well as a ' bookmarks-2025-08-30.html' available, if that would help. Regards and Best, NP_145

Prior to getting some desktop PC upgrades that required a new install of Windows 11 and a new install of Firefox, I backed up my entire PC (yea!).

Now that I have re-installed Firefox, I see that I have none of my saved bookmarks and so I want to restore the Firefox profile - all of it or at least the bookmarks.

I have tried following the Firefox instructions for this, but am apparently not doing it right.

I can't seem to locate the bookmarks file, for starters, in my backed up files. I find the profile but I don't find anything like places.sqlite.

Can someone help me so that I am locating the right (and complete) files, copying them correctly, and then switching to the new/old profile correctly?

Thanks in advance.

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

I have multiple internal websites, which all follow the pattern of [site.one.two] which resolves fine using the internal DNS server i have configured by going to https://site.one.two and through other programs via site.one.two, and all the [one.two] suffixes are blacklisted from being resolved with DoH in firefox, but it still forces a web-search, even with searching from address bar being turned off, instead of resolving through my local DNS server (local server resolves local domain suffixes, anything else gets resolved through cloudflare DNS). I haven't found a fix in any other forums, and there are enough unique internal addresses that manually adding each and [every site.one.two] as an exception would be something i would like to avoid. Is there any way to tell firefox to resolve through DNS first for addresses or domain suffixes?

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Saved themes in Firefox color not visible in add-ons manager. Does not fix itself in safe mode. One of the saved themes is a default preset I liked, the other is a preset I made myself, using all options except advanced colors.

Hi Was told to ask new question off of this tread. https://support.mozilla.org/en-US/questions/1314940#question-reply

I have similar issue. Have file that has all the tab history, but can't get Firefox to recognize or use it. The scrounger pulls up everything so the file is good it seems.

Why can't, or how do we get Firefox to use it?

Thank you

Just over a week ago, I found that a particular page transition always crashed by browser tab (i.e. a reproducible crash). This occurred on the Quora.com website when visiting the 'Questions' tab for any Quora Space. I am not aware of anything special associated with this operation, and it works OK in Chrome. There may be other cases -- outside of that particular website -- but that is the one most affecting me at the moment.

There are no associated Windows events logged. I checked about:crashes and the Crash Report folder but i cannot find any readable details.

If I refresh the page then the transition occurs without problem.

I would like to find the cause myself because I am on an Windows 7 64-bit ESR version, although I do not believe this is an ESR issue as it was working fine a couple of weeks ago. it is just that I cannot find any logged information on the cause.

A friend has passed away and I cannot access her obituary page. I could for a couple of days but I can't any more. Is this a problem with the FF latest upgrade? The page is [link removed by moderator]

I do not want her obituary page made public on a forum in case it causes inappropriate comments.

I have just discovered the page works ok on Chrome so I will use that for now, but I am reporting the problem to try and help you. I am using latest version of Firefox.

I have added a screen snip of the part-loaded page.

I just followed the button below about extra troubleshooting information and lost all the information I had typed into this box, which irritates me as well.

Have a look please and let me know, thanks.

Oldjon

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

For the past few months every restart of Firefox disables LastPass. I did NOT have this problem previously. The version of LastPass is current (no updates found). I can go to Add-ons and the toggle is set to "on" but the icon in the menu bar is black. If I click the toggle off, then back on, LastPass comes on just fine. Why is Firefox disabling something that Add-ons says is loaded? VERY strange. Does NOT happen in Chrome. Thanks for any assistance. PITB!!!