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Message via bitdefender

I work with a laptop @home and have installed Bitdefender for security reasons. Today I had a warning (it's in Dutch, I do not know if that is a problem). Functie: Preve… (read more)

I work with a laptop @home and have installed Bitdefender for security reasons. Today I had a warning (it's in Dutch, I do not know if that is a problem). Functie: Preventie van online dreigingen

firefox.exe heeft geprobeerd om op basis van een niet-overeenstemmend certificaat een verbinding te maken met browser.pipe.aria.microsoft.com. We hebben de verbinding geblokkeerd om uw gegevens veilig te houden, vermits het gebruikte certificaat voor een ander webadres werd uitgegeven. Toevoegen aan uitsluitingen

""It says something like firefox.exe has tried to make a connection based on a not approved certificate with browser.pipe.aria.microsoft.com. We have blocked the connection to keep your data safe. I can add this to exclusions"" or something like that.

I have never seen something like this before and I would like to know what it means and if I should exclude this, etc. So that's why I send you a mail to check it. Like to hear from you and many thanks in advance. Greetz Karin

Asked by karinpankras 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Videos are not loading and Reddit is sometimes slow

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this … (read more)

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this awsome browser. please keep fighting for privacy.

Asked by Franz3 2 years ago

Answered by James 2 years ago

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My preferences won't save

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main i… (read more)

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main issue is that in the settings, Firefox is supposed to open with all the tabs I had opened when I closed it. It doesn't... It sends me to the home page. Second issue, also unique: I'm using Duck and go as search engine, and I have the same issue: it doesn's save my preferences (when it does on the same computer with Brave browser) Should I uninstall it all and try again? I already applied all the solutions suggested in th online help pages...

Thanks! Best,

Asked by deluxpol 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Connection to my router is denied

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.… (read more)

I have the problem with firefox AND edge, that when I want to log into my router, via 192.168.8.1, I receive message that an error has occurred or that it is not secure.

How do I avoid these messages? I have made rules in my Bitdefender to allow it, but still it does not work. Any suggestions how to be able to log into my router, is welcomed.

Best regards Stones.

In Swedish: Anslutningen misslyckades

Ett fel uppstod under anslutning till 192.168.8.1.

   Webbplatsen kan tillfälligt vara nere eller upptagen. Försök igen om en stund.
   Om du inte kan öppna sidor, kontrollera datorns nätverksanslutning.
   Om datorn eller nätverket skyddas av en brandvägg eller proxy, kontrollera att Firefox har tillstånd att ansluta till webben.

Asked by Argao1 2 years ago

Answered by Argao1 2 years ago

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"Secure Connection Failed" Persistent Error

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county li… (read more)

I recently installed Firefox 102.0.1 64-bit on a new WinX laptop. Using the same link as always (http://www.henderson.lib.nc.us/) I am unable to connect with my county library. I'm not having trouble with other sites. The error message says

Secure Connection Failed

An error occurred during a connection to www.hendersoncountync.gov. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I turned off HTTPS-Only Mode but the problem persisted. I also tried entering this site as an exception for HTTPS-Only but that didn't help. Even after restarting the computer, Firefox continues to reset the URL to HTTPS from HTTP. My wife was able to access this website on her desktop WinX with Firefox and no problem. On my WinX desktop with Firefox I connected to https://www.hendersoncountync.gov/library instantly.

Is the HTTPS-Only Mode sticky? What am I missing?

Asked by Anan 2 years ago

Answered by Anan 2 years ago

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Clone (not move) profile to second pc - without confusing Sync

Hi there, i'd like to copy my Firefox profile from PC1 to a new PC2; Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused we… (read more)

Hi there,

i'd like to copy my Firefox profile from PC1 to a new PC2;

Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weird sync issues, as the system thought my PC2 was PC1 as vice versa.

So, is it possible to copy my entire profile with all addons/settings, BUT, make "Sync" recognize it as a NEW pc ?


Thank you in advance :-)

Asked by Davide 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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CAnnot enable extension in private browsing

Hi, the squarepage extension was recently disabled due to security concerns. The settings indicate that it can still be used in private mode. I followed the linked instru… (read more)

Hi, the squarepage extension was recently disabled due to security concerns. The settings indicate that it can still be used in private mode. I followed the linked instructions, but there is still no enable slider.

How can I enable this ?

Thanks

Asked by serenity645-joe2 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 2 years ago

Answered by Terry 2 years ago

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Multiple Language

How can I translate my website https://rhizmall.pk/ in Mozilla with different languages, like other browsers shown by right click on tools bar or on web page to translate… (read more)

How can I translate my website https://rhizmall.pk/ in Mozilla with different languages, like other browsers shown by right click on tools bar or on web page to translate in different languages?

Asked by reneemill85 2 years ago

Answered by reneemill85 2 years ago

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Option for "Goto (local IP)" instead of "Search Google for (local ip)"

One quality of life thing I really miss after switching from Chrome is the option to "Goto ip" when you highlight and right click on a local ip address. I do a lot or ne… (read more)

One quality of life thing I really miss after switching from Chrome is the option to "Goto ip" when you highlight and right click on a local ip address.

I do a lot or networking and am going to local ip addresses all the time (ie 192.168.1.1 or 10.0.20.15). When I highlight an address in the local ranges in Chrome it gives the "Goto" option, but Firefox always offers "Search Google for"

I really miss this option and unfortunately all my searching has not yield a solution since search engines cant quite make sense of my requests.

Hopefully someone here can nail something down.

Thanks!

Asked by judsonspam 2 years ago

Answered by cor-el 2 years ago

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Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (read more)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Asked by wb2yqh 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Default email setting

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sk… (read more)

Firefox is set as my default email app in W10 - pls see uploaded image. I have tried to change it by using the options at the bottom of that default app screen. I use Sky Yahoo mail but I cannot change from Firefox. I want to set Sky Yahoo as my default email for W10.

Any help for this old novice much appreciated.

Thank you.

Asked by R.1C 2 years ago

Answered by Dropa 2 years ago

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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remove vertical lines in replies

Hi: I'm trying to find some way of removing the vertical lines in replies. A previous asking of this same question lead me to attempt to install the 'replywithheader' ad… (read more)

Hi: I'm trying to find some way of removing the vertical lines in replies. A previous asking of this same question lead me to attempt to install the 'replywithheader' add-on but it hangs with the "Add ReplyWithHeader? This extension will have permission to: .... Cancel Add" popup box ... It doesn't matter if I click either Cancel or Add, the box just hangs there. Or is there some other way of removing the vertical lines? One might have thought this would be an easily accessible option in the setup.

Thing is that I'm working on a rather long report with other people and we email changes back and forth but each time another vertical line is added. How to nuke ALL the vertical lines? How to stop them from being added in the first place?

Asked by rayandrews 1 year ago

Last reply by James 1 year ago

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add-ons I didn't add and cannot remove

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I c… (read more)

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.


Thanks

Jim

Asked by jimisaac 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection… (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 2 years ago

Answered by cor-el 2 years ago

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Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 years ago

Answered by p12om3th3us 2 years ago

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Restoring All Firefox WIndows 10

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 f… (read more)

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 files need to be restored in order to return my Firefox before the crash?

thank you, Robert

Asked by rkruz3 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Videos Will Not Play

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going arou… (read more)

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

Asked by lance24 2 years ago

Answered by lance24 2 years ago