• Solved

search Engines

When I use the search engine it will not open and says "Hmm we're having trouble finding that site". My Bookmarks all work and open fine but i cannot search anything? … (read more)

When I use the search engine it will not open and says "Hmm we're having trouble finding that site". My Bookmarks all work and open fine but i cannot search anything?

Asked by andy.britnell 2 months ago

Answered by George Kitsoukakis 2 months ago

  • Solved
  • Archived

Trouble with my business website log in

I use the website MassageBook.com for my business scheduling and communications. Yesterday, everything worked fine. Today, for some reason, I clicked to log in through … (read more)

I use the website MassageBook.com for my business scheduling and communications.

Yesterday, everything worked fine. Today, for some reason, I clicked to log in through Firefox and it got stuck in a loop, returning to the log in page but never actually logging in. I contacted MassageBook and the suggested using Google Chrome to log in. This worked perfectly!

My preferred browser is Firefox, but it's not working for my most used website! I would appreciate this being looked into and corrected ASAP!

Pam Reynolds

Asked by preynolds61 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

  • Solved

Since the last upgrade I have been having a problem with outlook.com/OWA signing in, need to keep clearing cookies

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last … (read more)

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last upgrade does some weird looking and throws an error saying to try again later. If I delete my cookies for live.com and refresh the link it brings me to the sign in page where I can put in the email/password and it opens fine. If I close the window same thing happens and have to clear cookies, etc. Doesn't have the issue on Chrome or Edge, but thought I would make someone aware something odd is happening there. For now I just am using an alternate link https://outlook.live.com/mail/0/ and it comes up fine but it is not re authenticating again at that point.

Is there something I can do to avoid the error?

Asked by shivaeb 1 month ago

Answered by Ed 1 month ago

  • Solved

transferring bookmarks to new PC

I'm not sure whether i am in the correct forum. I have successfully copied to a USB stick the bookmarks from my old PC but, although I can open the html file and see them… (read more)

I'm not sure whether i am in the correct forum. I have successfully copied to a USB stick the bookmarks from my old PC but, although I can open the html file and see them, I cannot see how to present them in the bookmarks menu. I am not recognising a simple "import" option such as I found with passwords. What am I missing

Asked by Norman Day 2 months ago

Answered by wallowy 2 months ago

  • Solved

AI re-install

I installed the 4 choice AI system and used it once and was impressed. At that very same site I wanted to highlite copy and paste but when I did the highlight was so fain… (read more)

I installed the 4 choice AI system and used it once and was impressed. At that very same site I wanted to highlite copy and paste but when I did the highlight was so faint as to be almost invisable . After some attempts and not wanting to lose that feature I deleted the AI via mouse right click. Realizing that was not the problem I have searched several times but cannot get any further thru settings and more tools to try to Reinstall that feature . Also the sparkle button never showed with the fisrt install. It originally appeared of its own accord . Will I get the choice again when I reboot .. ? hope you can help me thanks mike

Asked by michael thomas 3 months ago

Answered by michael thomas 3 months ago

  • Solved

Fire fox loosing fox in Windows 11

Just a note that I had a lot of probem with the firefox not opening when a link is being clicked. It would open in background but not come to focus. External hyperlinks … (read more)

Just a note that I had a lot of probem with the firefox not opening when a link is being clicked. It would open in background but not come to focus.

External hyperlinks do not open in Firefox window.

I found that focusmanager.testmode was the cuplrit, after a lot of hard work.

Asked by Monk_Kassapa 2 months ago

Answered by Monk_Kassapa 2 months ago

  • Solved
  • Archived

I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back?

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet … (read more)

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet history from today back, just the folder. Thank you for your help.

Asked by zombiemom123 10 months ago

Answered by zombiemom123 10 months ago

  • Solved

Sync didn't work

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browse… (read more)

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browser. I logged in, nothing happened. I rebooted, nothing changed. I clicked sync, everything was the same. Where are my bookmarks and passwords?

Asked by madforse 1 month ago

Answered by madforse 1 month ago

  • Solved

Sync issue - all extensions lost

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set . I formatted my C drive and reinstalled windows, but logging back i… (read more)

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set .

I formatted my C drive and reinstalled windows, but logging back into a fresh install of Firefox, none of my extensions showed up. Bookmarks and History, yes. But no extensions.

I've lost them and now I don't even remember what they were. Is there a way to check the history in my account to determine the lost extensions?

Asked by dominikus28 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago