Firefox Community Forum

I cannot log in to Firefox and get the tabs I had when I logged out. I get a brand new page and can log in as I please, starting with tab 1. I've looked at every possible entry under the 3 ... menu, and ever entry under File. I've restarted the computer, etc.

I commonly keep windows I am using as reference for research I'm doing and don't add every item to a bookmark until I've conclude which I should keep. This same event happened a year ago and I'm quitting Firefox after close to 30 year of use unless I can recover, and learn what caused this.

It has opened and closed fine literally hundreds of times, now it's as if erased the past but will reopen fine and start over without having to download Firefox again.

I'd rather recover than start over. Help if you can, please.

Hi, Re Firefox browser how do you get back 2 windows with tabs that disappeared when restarting the PC. They are not in history anymore at all, they are gone. What opened up instead after the restart, was 2 lots of Windows & tabs that just disappeared in the same way, from 3 years ago, & they reappeared on the browsers. Can you tell me what is going on please & how to fix this problem in losing them in the first place? This problem has happened several times before & is very upsetting. Can you help in finding my recent loss of windows/tabs please? Regards Doug

I think I am in he correct forum - my apologies of I am "off base" but I am ignorant of computer technology I use an accounting software "reckon" - a programme that originated in America I run firefox as my default browser I run my E mails through G mail

I send invoices from reckon in PDF format attached to an e mail created in Reckon to my clients. Everything ran perfectly (and has done for years) on April 1st. Last week Reckon failed and told me I had the password wrong. (This is rubbish - as nothing has changed) After a week of talking to Reckon help desk I was told that it was Firefox/Gmail who have changed the system and will no longer accept third party interactions. (I think that is what he meant)

Can anyone give me a work round?? Other than printing and scanning and sending manually - I did this yesterday and the time it took was just mind boggling. Many Thanks for any thoughts - as I am not technically minded please be simple in your responses

When I watch videos in full screen using Firefox browser, the taskbar at the bottom of the system still appears below.And it blocks some of the operation buttons, making it impossible for me to perform operations such as "fast forward", "pause", "volume control" while watching the video。 It seems that we haven't achieved true full screen display.

However, this situation does not occur in other browsers.

What's going on here?

I've been using Firefox since Windows first came out and NEVER had this problem (or any other) until about a month ago. After an update, my bookmarks sidebar failed to work. I tried to update again, but got the message "Secure Connection Failed". After many tries, I was able to load a 32 bit ( V 1390.1) which was offered from Mozilla. This despite the fact that my PC is a 64 bit machine. This 32 bit version works poorly! I've repeatedly tried to load a 64 bit version, hoping that it would work as Firefox has in the past. I am still getting the the message "Secure Connection Failed", Error Code Mozilla_pkix_error_key_pinning_failure. What is going on??? I like Firefox and I'm reluctant to change browsers, but it may become necessary. Operating systwm: windows 10. Bob N

Hi there team! Since a Mozilla upgrade earlier this year, I have been unable to create a reply to certain posts made by folks I follow on Threads social media. It occurs about 20% of the time, intermittently yet consistently. When I seek to create a reply, the response window opens with a restricted field that does not allow me to enter any text. Please see the attached screen shot. It's just a box with no cursor. The restriction has never occurred when I'm on Edge or Chrome, only on Firefox. But I prefer Firefox. I am a senior who uses an IBM-clone desktop running Windows10 (contemplating Win11, but that's another story). I use standard Mozilla security settings for browser privacy. Firefox browser is current. I have attempted shutting down all ad blockers in isolation and in combinations attempting to rectify with no results. I am guessing I possibly have some setting out of whack, but I have no clue what this is called or how to fix this. Not a major issue but a continual annoyance and a puzzlement. Am I the only person who has this problem? Is it a Threads issue perhaps? (their help is non-existent). However the issue does not occur when I use Threads on my Android phone, and it has never occurred on Bluesky, Reddit, Facebook, YouTube or any other platform I access. Can anyone help figure this out please? Thank you! Regards, Lorraine the Inkenheimer Lorraine@inkenheimer.com

For the last couple of days, when I am using Firefox I am bombarded with security alerts ranging from "System Alert" to "Viruses found (3)" to "Trojan Detected". The icons shown are Windows, McAfee, Google, and others. Mozilla Firefox with its logo are in small print, top left corner. I am usually asked to click; I do not click! I scanned my computer (Webroot) and the scan comes back clean each time. The last line in all of these is "via d04e3a0hubcc73bbgvsg.chainintegration.co.in" How do I get rid of these? Thanks for any help. Susan

90% of time I cannot connect to a website unless I go into settings, privacy security and clear the data. Sometimes this doesn't work and I have to go to a different browser. I don't have this issue with other browsers. Why is this happening?

Since the most recent update a few days ago Firefox (on my desktop PC) has been looking and behaving differently. The bookmarks sidebar has disappeared and can't be brought back in its previous form. Selecting Bookmarks toolbar - always show' does nothing. There is no 'Back' arrow to return to a previous screen. I'm finding this new version almost impossible to use. Have I done something wrong? Can I go back to the previous version of Firefox? Regards, Peter

On the Firefox Home page, I have 2 rows of shortcuts I filled with pinned URLs I need for my work and I have been using this from years now and it's saved to my account so I can import them between different laptops I use. Today, I woke up to find all my pinned URLs are gone and have been replaced with some random URLs, some of those seem to be coming from the recent history but the others I have no idea from where they are coming from. This issue is happening today on all my laptops connected to my Mozilla account.

How can I restore my pinned URLs back to Home shortcuts? It will be a nightmare to go back and find some of those URLs I pinned and pin them again one by one ☹.

Things I tried: 1. Open and close Firefox. 2. Logout then login. 3. Manually trigger a sync.

Hi! I have been using youtube and all of a sudden, without me restarting firefox I'm loading a video and it shows this blank screen in place of the reader. The shortcut for full screen mode is not working and other shortcuts don't do much. I've tried some options like disabling every add-ons including Ublock origin and restarting, also disabled hardware acceleration and restarted, checking for firefox updates, and I think that's all I came up with. I tried to do researches online but couldn't find something that looked exactly like my problem. I still followed most of their troubleshooting.

As you can see on this screenshot the add-ons are disabled. The rest of the page works fine, even the comments. It's just the video, as if the reader was not there. Also to note that the videos accessed since this problem appeared are not in my youtube history, as if they were never read.

Have a good day

I suddenly have random bookmarks along the top of my screen, just below the Google search bar. I cannot figure out how this happened or how to undo it. I HATE this and have already wasted a huge amount of time. Please tell me how to get rid of this plague. It seems to happen only when I open a new tab, but it is really annoying.

I recently found that I could not log into the Freecycle website using FireFox but I could log in using Chrome. The difference between the two was a revision to the login page which appeared on Chrome but not on FireFox. I contacted Freecycle and they advised clearing the cache, restarting FireFox and trying again. It was still not possible to login so I tried clearing everything I could find but nothing worked. I tried disabling my protection software, Webroot and Malwarebytes, but again no success. Whatever I did I still got the old login page. However I started the Firefox private browser and it was then possible to log in to Freecycle. Can you please explain what is going on? John Rieley

I have attempted to sign in to MyHealtheVet.gov 3 or 4 times over as many hours. Every instance has encountered the same message "Secure Connection Failed. This is the Verterans Administration website and find it hard to believe their website is not secure. I'm not a computer geek, far from it, hence utilizing this method of contact. I have been notified by email that I have a secure messaging message on the VA site that I am unable to access/ Thanks in advance,