Showing questions tagged: Show all questions
  • Archived

firefox browser

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. T… (read more)

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. The edge and brave browsers don't do this.

Asked by 99broekstra 1 year ago

Last reply by Terry 1 year ago

  • Archived

broken website page

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went… (read more)

I tried to load the check in page on Allegiant Air and it was blank. Every other page loaded. I went to Edge and the page loaded fine. After checking in using Edge I went back to Firefox and tried to view my boarding pass, blank page also. Cookie setting? Probably not but how do I change my cookie selection for a page?

Asked by Bruce 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Loop Vimeo Videos is not working in Firefox

Greetings, I've been working with Firefox for ages and always could play vimeo videos set with loop=1 Recently the videos stop always after 6 seconds when trying to loop… (read more)

Greetings,

I've been working with Firefox for ages and always could play vimeo videos set with loop=1 Recently the videos stop always after 6 seconds when trying to loop. This is working in Brave and I'm following the parameters set by vimeo, which have worked for years.

Any suggestion ?

Nuno

Asked by nmgdc 1 year ago

Last reply by nmgdc 1 year ago

  • Archived

firefox stopped working only on my pc user

Hello, I haven't been able to get Firefox to work for 2 days, after completely uninstalling the program and installing it several times, it still doesn't work, the only t… (read more)

Hello, I haven't been able to get Firefox to work for 2 days, after completely uninstalling the program and installing it several times, it still doesn't work, the only thing left is a black screen and it doesn't respond, the strange thing is that in safe mode it works and if I close the user interface of my session PC and I open another, Firefox does work, but I don't know what the error could be, I already tried almost all the solutions on the web and nothing, the program is virgin without add-ons or extra configurations, also if I close it, the program keeps running in the background and you have to force it to stop with the task manager, I would really appreciate an answer

Asked by ramiroreywar 1 year ago

Last reply by user1395619 1 year ago

  • Archived

Firefox Yelp not displaying Yelp search data, blank window!

https://www.yelp.com/search?cflt=homeservices&find_loc=Solano%20County%2C%20CA Using Firefox I can no longer search for Yelp support. Blank, empty windows. … (read more)

https://www.yelp.com/search?cflt=homeservices&find_loc=Solano%20County%2C%20CA

Using Firefox I can no longer search for Yelp support.

Blank, empty windows.

Asked by rlmrlm 1 year ago

Last reply by cor-el 1 year ago

  • Archived

A Facebook Link Does Not Load in Latest Firefox Version

In the latest Firefox (102.0.1) I can no longer go directly to this link: https://www.facebook.com/?sk=h_chr The Facebook page only loads if I go to www.facebook.com, th… (read more)

In the latest Firefox (102.0.1) I can no longer go directly to this link: https://www.facebook.com/?sk=h_chr

The Facebook page only loads if I go to www.facebook.com, then click to "Most Recent." However, if I right click "Most Recent" and tell it to open in a new tab, it does not load the page.

I had a previous Firefox version, not sure how far back but it was a few, and this link worked fine.

I tested by turning off my add-ons.

The link works in Microsoft Edge.

I am using Windows 10, with latest updates..

Asked by Lewis Howell 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Websites are not working correctly with FF

Why all of a sudden are websites that I am trying to make purchases on not working with your browser. When I call the companies for help they always say "use another brow… (read more)

Why all of a sudden are websites that I am trying to make purchases on not working with your browser. When I call the companies for help they always say "use another browser", and when I switch (which I hate to do) to Chrome or Edge everything works fine. Why do I always have to switch to another browser? Anything that can be done to fix this issue? Thank you

Asked by js221 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FaceBook issues

These issues started last year where FB pages would just stop loading after scrolling for a few minutes. I had to close Firefox and start again. Now the issue is after sc… (read more)

These issues started last year where FB pages would just stop loading after scrolling for a few minutes. I had to close Firefox and start again. Now the issue is after scrolling afew minutes, the page starts jumping down several pages and continues to do this till I close Firefox and start over. This does not happen on other browsers. I have also noticed Youtube is starting to have issues with loading pages.

Asked by david.telanet 1 year ago

Last reply by Terry 1 year ago

  • Archived

Login To Walgreens

I am no longer able to login to my Walgreens account with Firefox. It worked until mid June, I can still gain access using Chrome. Turning off Privacy Badger does not hel… (read more)

I am no longer able to login to my Walgreens account with Firefox. It worked until mid June, I can still gain access using Chrome. Turning off Privacy Badger does not help and no trackers are detected by Firefox .

Ver. 103.0 64bit

Asked by Dan 1 year ago

Last reply by Dan 1 year ago

  • Archived

Bill Pay service not working

I live in the northwest of USA and I use Banner Bank. The bank's "bill pay" service has quit working on Firefox. I've contacted them four times about this problem and ea… (read more)

I live in the northwest of USA and I use Banner Bank. The bank's "bill pay" service has quit working on Firefox. I've contacted them four times about this problem and each time they've got me connected only to fail the next time I try to use it. I've used Firefox for many years and I don't want to drop it for this one problem. Has this problem occurred with others? Maybe someone from Mozilla can contact them and fix the problem. r

Asked by rad2776 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Can't Forward Gmail using CC or BBC commands

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN. When I try to Forward a gmail post with either a CC: or BCC: Command, my … (read more)

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Asked by Richard D. Hague 1 year ago

Answered by Terry 1 year ago

  • Archived

Website suddenly not accessible on Firefox but still accessible on Safari

Until recently, I had no trouble getting to Warwick Schiller's horse training videos on Firefox. https://videos.warwickschiller.com/login/ But within the last week Firefo… (read more)

Until recently, I had no trouble getting to Warwick Schiller's horse training videos on Firefox. https://videos.warwickschiller.com/login/ But within the last week Firefox erases my login and password when I try to log in. SAFARI WORKS AND FIREFOX DOESN'T. I hate that. Very Annoying And Stupid. Fixable?

Asked by kathleen.allen.piano 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't open youtube

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that t… (read more)

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

Asked by sharma99karambir 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Inability to connect to certain websites, Youtube, Gmail etc.

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to… (read more)

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to say Poppycock. I can successfully login to my Gmail on my tablet I just cannot connect to it with my laptop. Firefox itself is refusing to allow the connection. Unfortunately it happens more often than you'd expect. I am in no way or by any means capable of computer repair, but I seem to enjoy tormenting myself with constantly taking apart and rebuildingthis laptop, Took me almost 3 months to finally find out how to stop Firefox address URL bar from highjacking the search bar with that really annoying awesomebar in about:config. But something just seems wrong with the browser on the laptop not being able to connect, but there is no issue with the tablet.

Thank you for any advice or solution that could help me with this. Ive thought about the firefox refresh reset option instead of uninstall reinstall, but if there is a better solution

Asked by dougselland 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Access Denied Error 21 message

I have a subscription to ancestry.com. However, I've noticed several Firefox updates ago that I can no longer write a story and add it to an ancestor's media gallery. Whe… (read more)

I have a subscription to ancestry.com. However, I've noticed several Firefox updates ago that I can no longer write a story and add it to an ancestor's media gallery. When I do, I keep getting this:

Access Denied Error 21

What happened? This request was blocked by security rules.

Your IP: (gives my IP addy) Incident ID: (gives a different incident ID each time I try it and get the error message).


WHAT IS this? And how can I resolve it? I have completely deleted my browser history, cookies, cache, everything and it doesn't make a difference. I'm still getting this message but ONLY in Firefox. Not in other browsers. I use Firefox to do most of my genealogical research, but this may have to change if I can't get it to work with ancestry.com. I've also alerted them to the problem, but so far they haven't come up with a solution, other than to delete cookies/cache/history, which I have done. It can't be my computer or it would do it on all three browsers I have installed - Microsoft Edge, Google Chrome, and Mozilla Firefox. But it doesn't. Only in Firefox. It has to be something in the browser settings. Anyone have a clue?

Asked by kentuckywoman2 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and a… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

You don't have permission to access the requested URL on this server. Reference: 18.1a69dc17.1659031718.91515c30

Do I need a Mozilla Support account to get direct help from Mozilla instead of posting a question to the community which didn't resolve my issue? I'm receiving this erro… (read more)

Do I need a Mozilla Support account to get direct help from Mozilla instead of posting a question to the community which didn't resolve my issue?

I'm receiving this error for multiple websites, Macy's is one of them that I can't consistently access. The error message in the subject line and different reference codes appear. I've attempted to use the solution provided in the Help but it doesn't work. This has been an ongoing issue for other websites as well so I have been forced to use Chrome or Edge, which are not my preference. Nothing in the Help or Contributor resolves the issue either. I see the resolution but it didn't work for me.

Please help me resolve this problem because it happens randomly to specific sites. I don't remember them all but I know Macys is consistently blocked.

Thank you

Asked by thicknthin4 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Version 101.0

This tab [ https://www.weatherforyou.com/maps/elmira-mi-interactive/45.06444/-84.85611 ] worked just fine before the last update (101.0 for W7), and now it doesn't. It sh… (read more)

This tab [ https://www.weatherforyou.com/maps/elmira-mi-interactive/45.06444/-84.85611 ] worked just fine before the last update (101.0 for W7), and now it doesn't. It should show a radar map of my local area. Just FYI.

Asked by randal.osgood1 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Wordpress Gallery Not Working in Firefox

Today I updated my wordpress site to 6.0 and now my gallery isn't working in Firefox. It works in Chrome, Edge, and Android Chrome. I tried turning off all my Add-Ons, I… (read more)

Today I updated my wordpress site to 6.0 and now my gallery isn't working in Firefox. It works in Chrome, Edge, and Android Chrome.

I tried turning off all my Add-Ons, I cleared the cache in the browser and W3 Total Cache, and I deleted the gallery and uploaded it again. None of these things worked.

I don't know what else to do.

Asked by AnnieBobanny 1 year ago

Answered by AnnieBobanny 1 year ago

  • Archived

pboblems with webpage display for NCBI microbial genomes database

Dear sirs, I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping u… (read more)

Dear sirs,

I have been a loyal longtime firefox/mozilla user going back to netscape in the 1980s. I am contemplating changing my default browser to safari and stopping using firefox.  I am a research scientist and infectious disease specialist.  My publications can easily be found by googling/searching "Stephen Beres".  I am having a difficulty that when I connect to the National Center for Biological Information (NCBI) Microbial Genomes Database (https://www.ncbi.nlm.nih.gov/genome/browse#!/prokaryotes/) to search genetic/genomic information for microbial pathogens relevant to my research, the page in firefox no longer displays properly  allowing me to conduct searches of the database.  This is not a problem if I switch to safari and plug in the exact same URL.  I cannot be loyal to firefox if it does not work.

Asked by sbberes 1 year ago

Last reply by MarkRH 1 year ago