Firefox Community Forum

Hello,

This morning, for the very first time in 12 years, I opened my hotmail/outlook email tab and got a completely blank white screen, and nothing more. I've restarted my laptop twice, just to see if it was a Windows glitch. Nope. I disabled ad blockers with the little shield in front of the URL--still no change.

I love Firefox and prefer to use nothing else. However, I tried to open my email with Edge and it works fine. It also works fine on my older computer that did NOT get the Firefox update, so something is amiss here. Firefox updated recently on this machine and I'm wondering if something went wrong in the update. I'm not very tech savvy, but can anyone help me?

Thank you, Marsha

Many web pages now 'flash' when opened in FF (128.0.3 64bit W10). ALL graphics images turn on then off in synchrony. Text does not seem to be affected. Disabling HW acceleration has no effect.

sample web page: https://www.cnbc.com/2024/08/01/eu-ai-act-goes-into-effect-heres-what-it-means-for-us-tech-firms.html This problem does NOT occur using Google Chrome.

Seem to get the SAME errors in web page display in Chrome, but no flickering.

CHROME ERROR LISTING ailed to load resource: net::ERR_BLOCKED_BY_CLIENT VM41:53 VWO - CAT7 - Enabled VM53:162 Parsely - CAT7 - Enabled VM62:39 True Anthem Tag - CAT4 - Enabled

****** [mps] REDIRECTED: false → mps.cnbc.com ******
--[executed]--> MPS Header Additions (2)
--[executed]--> MPS Footer Additions (3)
This is the MPS omniture pagecall

AccessEnabler.js:1 [AccessEnabler.js][info] Version: 4.7.0-8bca726 RELEASE pubads_impl.js?cb=31085846:32 The following functions are deprecated: googletag.pubads().setTagForChildDirectedTreatment(), googletag.pubads().clearTagForChildDirectedTreatment(), googletag.pubads().setRequestNonPersonalizedAds(), and googletag.pubads().setTagForUnderAgeOfConsent(). Please use googletag.pubads().setPrivacySettings() instead. WC @ pubads_impl.js?cb=31085846:32 AccessEnablerProxy.js:1 [AccessEnablerProxy.js][info] Version: 4.7.0-8bca726 RELEASE

Polar Native - CAT4 - Enabled
TVPromote Global Pixel - CAT4 - Enabled

VM116:132 WPromote Pixels - CAT4 - Enabled VM117:51 AdmantX - CAT4 - Enabled

BounceX - CAT4 - Enabled
Iterate Survey - CAT6 - Enabled

VM129:59 Nielsen DCR Tagging - CAT4 - Enabled VM130:97 Omniture Accountflows - CAT7 - Enabled VM131:855 Omniture Click Linkcall - CAT7 - Enabled VM132:213 Omniture Click Linkcall - CAT7 - Enabled VM134:149 Omniture Scroll Linkcall - CAT7 - Enabled VM135:60 Omniture Search Quote Linkcall - CAT7 - Enabled VM136:1322 Omniture Video Events - CAT7 - Enabled VM137:63 Omniture Quotepage Linkcall - CAT7 - Enabled VM138:40 Omniture Quotepage Linkcall - CAT7 - Enabled VM139:168 **** LOADED: Parsely: Video Event Tracking VM139:170 Parsely Video - CAT7 - Enabled VM140:78 SailThru - CAT7 - Enabled /zephr/public/rule-outcomes/v1/conversions:1

      Failed to load resource: the server responded with a status of 400 ()

2otCCPAiab.js:96 received a request for uspapi about:srcdoc:1 Access to fetch at 'https://api.rlcdn.com/api/identity/envelope?pid=1258' from origin 'https://www.cnbc.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled. api.rlcdn.com/api/identity/envelope?pid=1258:1

      Failed to load resource: net::ERR_FAILED

VM43:813 finished executing omniture now amp-inabox.js:127 Powered by AMP ⚡ HTML – Version 2406241625000 https://www.cnbc.com/2024/08/01/eu-ai-act-goes-into-effect-heres-what-it-means-for-us-tech-firms.html 3otCCPAiab.js:96 received a request for uspapi amp-inabox.js:127 Powered by AMP ⚡ HTML – Version 2406241625000 https://www.cnbc.com/2024/08/01/eu-ai-act-goes-into-effect-heres-what-it-means-for-us-tech-firms.html

FIREFOX ERROR LISTING Partial Browser Console Report: Listener for event 'frame' did not return a promise. 2 event-emitter.js:248:23 Error while destroying front: inspector Error: Connection closed, pending request to server0.conn0.process46//inspectorActor71, type getWalker failed

Request stack: request@resource://devtools/shared/protocol/Front.js:299:14 generateRequestMethods/</frontProto[name]@resource://devtools/shared/protocol/Front/FrontClassWithSpec.js:47:19 _getWalker@resource://devtools/client/fronts/inspector.js:84:30 initialize@resource://devtools/client/fronts/inspector.js:73:12 </p>

   baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:105
   destroy resource://devtools/shared/protocol/Front.js:73
   destroy resource://devtools/client/fronts/inspector.js:128
   destroy resource://devtools/shared/protocol/Pool.js:211
   baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:109
   _onTargetDestroyed resource://devtools/shared/commands/target/target-command.js:369
   _destroyExistingTargetsOnTargetSwitching resource://devtools/shared/commands/target/target-command.js:275
   _onTargetAvailable resource://devtools/shared/commands/target/target-command.js:205
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   _onTargetAvailable resource://devtools/client/fronts/watcher.js:60
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   onPacket resource://devtools/shared/protocol/Front.js:348
   onPacket resource://devtools/client/devtools-client.js:458
   send resource://devtools/shared/transport/local-transport.js:67
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

target-mixin.js:474:19
Failed to start [root-node] legacy listener for target null Error: Connection closed, pending request to server0.conn0.process46//inspectorActor71, type getWalker failed

Request stack:
request@resource://devtools/shared/protocol/Front.js:299:14
generateRequestMethods/</frontProto[name]@resource://devtools/shared/protocol/Front/FrontClassWithSpec.js:47:19
_getWalker@resource://devtools/client/fronts/inspector.js:84:30
initialize@resource://devtools/client/fronts/inspector.js:73:12
<pre>   baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:105
   destroy resource://devtools/shared/protocol/Front.js:73
   destroy resource://devtools/client/fronts/inspector.js:128
   destroy resource://devtools/shared/protocol/Pool.js:211
   baseFrontClassDestroy resource://devtools/shared/protocol/Front.js:109
   _onTargetDestroyed resource://devtools/shared/commands/target/target-command.js:369
   _destroyExistingTargetsOnTargetSwitching resource://devtools/shared/commands/target/target-command.js:275
   _onTargetAvailable resource://devtools/shared/commands/target/target-command.js:205
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   _onTargetAvailable resource://devtools/client/fronts/watcher.js:60
   _emit resource://devtools/shared/event-emitter.js:242
   emit resource://devtools/shared/event-emitter.js:186
   emit resource://devtools/shared/event-emitter.js:330
   onPacket resource://devtools/shared/protocol/Front.js:348
   onPacket resource://devtools/client/devtools-client.js:458
   send resource://devtools/shared/transport/local-transport.js:67
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103
   makeInfallible resource://devtools/shared/ThreadSafeDevToolsUtils.js:103

resource-command.js:1118:15
Unable to find target with innerWindowId:15032385981 watcher.js:188:13
Listener for event 'frame' did not return a promise. 5 event-emitter.js:248:23
Unable to find target with innerWindowId:15032386002 watcher.js:188:13
Unable to find target with innerWindowId:103079215105 watcher.js:188:13
Error: Got notified about channel 15032387338 more than once.

   onNetworkEvent resource://devtools/server/actors/resources/network-events.js:282
   #createNetworkEvent resource://devtools/shared/network-observer/NetworkObserver.sys.mjs:815
   <anonymous> resource://devtools/shared/network-observer/NetworkObserver.sys.mjs:407
   makeInfallible resource://devtools/shared/DevToolsInfaillibleUtils.sys.mjs:43

DevToolsInfaillibleUtils.sys.mjs:22:13
Listener for event 'frame' did not return a promise. 6 event-emitter.js:248:23
Security state 0 has no known STATE_IS_* flags. DevToolsInfaillibleUtils.sys.mjs:22:13
Unable to find target with innerWindowId:15032386023
</pre>

Hello there,

I am using WordPress, and the Video Player Element does not display on Firefox, although in HTML code is visible. The same problem appears in Firefox troubleshooting mode if it helps.

Do you have any idea what causes it, and how can I solve it?

I using an ASIS Latop model X756U running the Windows 10 Operating System. Firefox is my default browser.

I installed the Opt-Out Google Analytics Extension on 9 June 2024. The intent was identify which of my applications are using Google Analytics by testing them and seeing which ones were broken.

Having done that I removed the Opt-Out Google Analytics Extension from the Firefox Extension list.

Unfortunately the extension remains active and continues to disrupt my browsing experience.

How do I remove this extension permanently?

Dave

Upgraded to version 127.01 and can not use it to log into some important (to me) websites. I can use Microsoft Edge without problems. Tried disabling VPN, clearing cache, rebooting, etc. without resolution. Similar problem in the past that somehow resolved spontaneously after several days (not sure why).

Twitch shows error 2000 when I'm trying to watch a video on it. When I watch lives, no ploblems happen. It loads the videos with VPN on. Also other browsers like Edge load videos without VPN.

I've recently had trouble logging in to some websites but not others, most recent example is Bandcamp. My login credentials are correct and work on mobile and other browsers. I have tried deleting my cache and cookies to no improvement.

Every so often while browsing, for several FF versions, now, hover card functionality on some sites will simply stop working, even after a complete browser restart. Eventually the cards come back on their own.

Not a crucial issue, frankly, but an annoying one, and I'd like to know why it keeps happening and what can be done to stop it.

I'm getting this error when trying to access Instagram posts on here in the past few days:

Something Went Wrong

It opens regularly in every other browser I have.

I think the v127.0.2 fix to the Youtube buffering issue also fixed the frames being navigated in the wrong order when using < and > to navigate frame by frame. For several months it would occasionally skip a frame with one tap of the button then show the frame it should've shown when you tapped it again.

After installing Firefox on a new Windows 11 laptop, I've noticed some issues with the scroll bar. If I'm trying to view comments on Medium, for example, I am unable to scroll in the comments window as the main page scroll bar blocks it. I did not have this issue with Firefox on my previous Windows 11 laptop. I've tried changing some settings to see if it makes any difference with no success. I found a previous question regarding a similar issue where someone replied with a suggestion to toggle the "Always show scrollbar" option in the General > Browsing settings, however this option does not exist in my settings.

As seen in the attached screenshot, both scroll bars sometimes appear at the same time. However hovering the mouse over them activates the main windows scrollbar, making it impossible to scroll in the comments window. Trying to scroll the comments window with the keyboard arrow keys also does nothing.

I would really appreciate some advice on how I can fix this!

Hi having a problem with viewing my web site images on any products where the images lay out DO NOT display correctly , and place themselves one below the other as opposed to side by side.

This means that we have to scroll for a long while to be able to get to the descriptions

We have tried to many things, but no luck

Can someone provide some advise

Thank you

This is getting frustrating beyond belief. Buying things online is one the the basic activities anyone does using a browser these days, yet I am increasingly finding myself unable to do so.

It's a particular concern because, like many others, I am disabled and depend on the internet for the delivery of essential goods and services.

This problem for me began a few years ago with the Cashflows payment service that many retailers use. The card details entry page would never load up and consequently no payment could be attempted, nevermind passing through the security checks after this. Earlier this year or so, Firefox updated itself and seemingly fixed the problem.

Today, I again have problems with Firefox and Cashflows-enabled websites. I also have problems with VivaWallet-enabled sites now too, and one other that I presently forget the name of. Possibly also Apple's website, but I'm not too sure about this. Taking the browser right down to base settings with no extensions etc, a fresh clean install even, does nothing to resolve it.

The workaround seems to be use a Chrome-based browser instead, undermining the privacy and security advantages of Firefox, although this doesn't always work in all cases. I also find this less accessible as a disabled user, not that Firefox doesn't still have a long way to go towards accessibility - it certainly does, especially since it dispensed with the Nuance extension for Dragon.

Is Firefox intending to shoot itself in the proverbial foot? Because I don't think it will have much of a future if it can't at least get this bit right, for all the security and privacy advantages it cares to boast about.

It's an infuriating and distressing issue. As I encounter more payment issues, I begin to wonder how much more my world could close in on me. Imagine if all the other browsers started behaving this way too? It's a scary thought.

Please, Firefox, make this issue the priority it deserves to be. You can have all the security and privacy bells you like, but a browser that is otherwise dysfunctional is no good to anyone.

I was in the middle of watching the Phillies and the Braves play on Apple TV+ 7/5/24. While watching the game, the screen flashed a message I couldn't catch and that was the end of viewing Apple TV+. From that moment on all that was displayed was the original promotional page (attached) that seemed to have all it's links disabled. After playing with it for awhile with no success I switched to Chrome and the streaming ran okay. I then reinstalled a clean Firefox but I still have the same issue. A dead Apple TV+. I am baffled by this. Need help. Please see attachment. I am running Windows 11

Regards, ctg

Starting on https://www.statefarm.com/

When I click on "Log in" to the top right of the page, it brings up statefarm.com's login page https://proofing.statefarm.com/login-ui/login?

My userid and password are pre-populated, thank you Firefox! So far so good.

But when I press the Login button, the page blinks to the Logout page, blinks again, and settles on the Logout page https://proofing.statefarm.com/login-ui/logout

Tried the same thing in Chrome, but this doesn't happen, and I am able to log in normally.

Hi Team Iam not able to open few pages from the last update by Firefox. There are few banking pages which is not getting opened up after the last update. https://www.icicibank.com/

Regards Manosh

I have Chrome on chromebook. I just loaded Firefox for Chromebook it seems to work fine except. When I put it on YouTube and a streaming station that is sharing live like a news station. after a while it will apparently just freeze stop and shut off. Not immediately, but eventually. Chrome on the other hand will play this station all day long and never have a blip. Is there a setting in Firefox that I need to allow this live streaming video to keep playing and a not to freeze or stop thank you