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YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (read more)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 1 year ago

Answered by techguy150 1 year ago

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Tabs not opening

Clicking to open a tab browsing usually results in about:blank appearing on the task bar. This always occurs in a gmail page. In addition, some websites are very slow to … (read more)

Clicking to open a tab browsing usually results in about:blank appearing on the task bar. This always occurs in a gmail page. In addition, some websites are very slow to open.

Asked by cyrilep 1 year ago

Last reply by RachelGomez161999 1 year ago

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having trouble after -silent

At computer boot I start: Firefox -silent -profile myProfile after I normally start: Firefox -profile myProfile and I get error: We’re having trouble getting your pages b… (read more)

At computer boot I start: Firefox -silent -profile myProfile after I normally start: Firefox -profile myProfile and I get error: We’re having trouble getting your pages back. Not problem when start subsequently. Why? to it is possible to solve it?

Asked by Alx 1 year ago

Last reply by Alx 1 year ago

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disable floating video - how?

Disable floating video permanently -- how? I never watch floating video and it is in the way when I try to read article. Very annoying and distracting. It is useless for… (read more)

Disable floating video permanently -- how?

I never watch floating video and it is in the way when I try to read article. Very annoying and distracting. It is useless for me because I cannot hear. I need my eyes to read. How to disable it permanently? Thank you!

Asked by 007 1 year ago

Last reply by 007 1 year ago

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How to Trim URL in URL Bar

The URL in the URL bar is trimmed. I went to about:config and disabled "browser.urlbar.trimURLs", but it still did not work after I restarted Firefox. (see images) Firef… (read more)

The URL in the URL bar is trimmed. I went to about:config and disabled "browser.urlbar.trimURLs", but it still did not work after I restarted Firefox. (see images)

Firefox version: 105.0 (on beta update channel)

I later then found out that there is a lot of unused space on the right. (see https://1drv.ms/v/s!Ag9_47ED3j7sgsZhkB02k7gI3lavyg) How do I remove / make use of the space on the right of the URL bar? How do I turn off the trimming of the URL?

Any help is appreciated!

Asked by Ming Hong 1 year ago

Answered by Ming Hong 1 year ago

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How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 year ago

Last reply by RachelGomez161999 1 year ago

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Firefox apparently deleted by system restore

Greetings... Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default prof… (read more)

Greetings...

Yesterday, my laptop was functioning without difficulty. Today, when I logged into Windows 10, instead of my usual profile/desktop appearing, a default profile/desktop appeared.

I performed a system restore using the most recent restore point (two days ago). The system restore completed successfully and upon restart and login, my usual profile/desktop appeared.

However, my installation of Firefox no longer completely exists. In the C:\Program Files\Mozilla Firefox directory, many of the files that customarily exist no longer appear, including firefox.exe.

Most certainly, I do not want to lose any of my bookmarks, open tabs, or custom settings that I have established in my Firefox over many years of use. What would be the best way for me to restore Firefox on my laptop, while preserving all of my bookmarks, open tabs, custom settings, etc?

Would a simple reinstall of Firefox accomplish this task, without my losing any of my bookmarks, open tabs, custom settings, etc? Or, is there something else that I should do?

I would sincerely appreciate your feedback regarding this problem. Thank you!

...ted

Asked by Ted Benjeski 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Evernote Webclipper icon/usability

I installed Evernote Webclipper on Firefox on my Macbook Air, but the icon/tool does not display so is not usable. I used the "customize toolbar" info to drag the extensi… (read more)

I installed Evernote Webclipper on Firefox on my Macbook Air, but the icon/tool does not display so is not usable. I used the "customize toolbar" info to drag the extension icon to the toolbar. Clicking on that put me back on the add-ons page, did not open the extension. I restarted, restored defaults, removed and re-installed Evernote still no go. VERY frustrated. Any ideas from anyone welcome. Thanks.

Asked by edithpatterson1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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An xml file keep misidentified as an html file without any visible reason

Recently, after my computer get repaired, I had to do various things, such as reinstall some software and, in the case of Firefox, put back my bookmarks and rss feeds (th… (read more)

Recently, after my computer get repaired, I had to do various things, such as reinstall some software and, in the case of Firefox, put back my bookmarks and rss feeds (they were lost and if there was a backup, I didn't find it)

The problem only happen with this page. I didn't find any other page with this problem.

I checked all what I can about this page (using view-source). I compared it with other xml files, mostly other rss, and the documentation I found about rss, xml and html. Visibly, this is a regular xml/rss page. I didn't found anything special in.

There are element underlined in red in the source code but it is mostly what can be seen as an error if this is parsed at assuming it's html code.

I also check what I get if I do a right click then, in the contextual menu, I select "inspecter" (sorry, on my computer, Firefox is set to french and I don't know the english term ; this is the last entry of the menu). I got a different code. Apparently, Firefox applied (pseudo) fixes to display the page as an html document.

I checked the name of the page. This is unusual but, in my rss feeds, there are several other rss feeds named this kind of way and all of them work properly.

The last thing I checked is the RSS link that is on most pages of the site and send to this glitched page. It doesn't seem to be more the cause.

Visibly, for an unknown reason, Firefox decreed this is html code and I found no way to make it reconsider this or parse this page as xml.

It seem the first mention of problem with the rss feed on this site was a comment written almost four months ago but I don't know if it was the same problem.

Asked by asmanel 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox has no connection to the Internet

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no… (read more)

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Asked by HenningNE 1 year ago

Answered by HenningNE 1 year ago