Showing questions tagged: Show all questions

Quickbooks Online

I've noticed, since December 14th, that Quickbooks Online won't allow you to sign in on Firefox. Usually this means there's a browser update, but to date, there are none.… (read more)

I've noticed, since December 14th, that Quickbooks Online won't allow you to sign in on Firefox. Usually this means there's a browser update, but to date, there are none. Works fine on Chrome... What's UP?

Asked by tonymerendino 2 months ago

FIREFOX BROWSER KEEP UPDATING WEEKLY AND LOSES ALL MY INFORMATION

My fire fox browser keeps updating automatically every couple weeks. I ALWAYS SET DO NOT DOWNLOAD AUTOMATICALLY", "ASK ME" BEFORE DOWNLOAD BUT WITHIN A DAY OR 2 IT DOES I… (read more)

My fire fox browser keeps updating automatically every couple weeks. I ALWAYS SET DO NOT DOWNLOAD AUTOMATICALLY", "ASK ME" BEFORE DOWNLOAD BUT WITHIN A DAY OR 2 IT DOES IT ANYWAY..

 THEN IT LOSES ALL MY PERSONNEL INFORMATION AND SETTINGS. BOOKMARKS, PASSWORDS, HISTORY, PERSONNEL BROWSER SETTING AND IT TAKES HOURS TO RE-FIND AND SAVE EVERYTHING THAT FIREFOX UPDATE LOST!!!!! 
 IF IT KEEPS DOING THIS I AM GOING TO DELETE FIREFOX AND CHANGE TO ANOTHER BROWSER!!! 
 IT HAS DONE THIS NOW ABOUT 10 TIMES IN 4 MONTHS. I'M REALLY GETTING SICK OF IT, AND ITS TRYING TO DO IT RIGHT NOW. DROP DOWN KEEPS OPENING AND ASKING ME TO DOWNLOAD NOW OR DISMISS... I DISMISS EVERY TIME BUT PROBABLY IN THE MORNING OR NEXT TIME I OPEN FIREFOX IT WILL HAVE RELOADED AND ALL MY INFO WILL BE GONE AGAIN. 
  PLEASE HELP ME STOP THIS STUPID CYCLE THEY HAVE PUT FIREFOX IN. 
 FIND THE PERSONS RESPONSIBLE AND MAKE THEM FIX IT

Asked by hkwardog 2 months ago

Connecting to WiFi Network

In the installation process, FireFox asks for the password for my home WiFi which is through Spectrum. When I enter the password, I get a screen telling me the password i… (read more)

In the installation process, FireFox asks for the password for my home WiFi which is through Spectrum. When I enter the password, I get a screen telling me the password is incorrect. I have entered the password several times and confirmed that I have the correct password when I log on to my account at Spectrum.com. How do I get FireFox to accept a password that I have entered correctly but get a message that the password is incorrect?

Asked by lbola5 1 month ago

lost profiles after update

After my auto-update last night, all my history, bookmarks etc are gone. Looked in about:profiles, nothing there. I don't remember having a profile previously, maybe, j… (read more)

After my auto-update last night, all my history, bookmarks etc are gone. Looked in about:profiles, nothing there. I don't remember having a profile previously, maybe, just don't ever remember it. Anywhere else I can find my history, bookmarks and site logon info?

Asked by art62 1 month ago

reinstating all features that i have or checking to if they are there

i tried another service trying to block adds on everything. Firefox sent me emails inquiring what was going on. i thought it would block adds but canceled and forwarding… (read more)

i tried another service trying to block adds on everything. Firefox sent me emails inquiring what was going on. i thought it would block adds but canceled and forwarding emails. That did not work. I have cancelled it. Please check to see that I am have all features paid for. Google is a pain in the ass. Do you recommend a service that does this.?

Duck and Go?

Asked by W.H.Putnam 1 month ago

Mozilla Foundation Unsupported App Detection

Working to Patch Mozilla in tenable using Altiris packages. Althought the package is installed the plugin 40362 does not update from version to version of Mozilla. Has … (read more)

Working to Patch Mozilla in tenable using Altiris packages. Althought the package is installed the plugin 40362 does not update from version to version of Mozilla.

Has anyone found a fix to patching Mozilla and Tenable reporting?

Is there a process to it?

Asked by benjamin.mctiernan 1 month ago

Firefox and Thunderbird installed, but not in usual place

I have restored my Windows 10 Home (64), deleting all previous installed apps during the process. Hereafter Firefox and Thunderbird are downloaded and installed. I did… (read more)

I have restored my Windows 10 Home (64), deleting all previous installed apps during the process. Hereafter Firefox and Thunderbird are downloaded and installed.

I did not find the 2 Apps in the usual program folder, and they do not appear in START->ALL APPS.

Searching my computer, I found Firefox and Thunderbird in these locations: Firefox: C:\Program Files\WindowsApps\Mozilla.Firefox_121.0.1.0_x64__n80bbvh6b1yt2\VFS\ProgramFiles\Firefox Package Root Thunderbird: "C:\Program Files\WindowsApps\MozillaThunderbird.MZLA_115.6.0.0_x64__h5892qc0xkpca\VFS\ProgramFiles\MZLA Package Root\thunderbird.exe"

My question: is this the usual place or have I mixed things up during installation ?

Asked by erlingagesen 1 month ago

Downloaded files open in minimized window

Lately, whenever I click on a file (be it PDF, XLS or whatever), it doesn't open. Instead, I see the relevant app (Acrobat, Excel, or whatever) flashing on the taskbar an… (read more)

Lately, whenever I click on a file (be it PDF, XLS or whatever), it doesn't open. Instead, I see the relevant app (Acrobat, Excel, or whatever) flashing on the taskbar and I have to click on it to view the downloaded files. Not a big deal, but it used to be different, with the relevant app opening a window with the downloaded files (which makes sense: if I click on it to open - and not download - I want to see it now). Does this happen to you as well? I could not find any option to control this behaviour, and I don't think it is intentional.

Asked by gwaedin 2 months ago

I do not understand why I have Solarwinds Worldwide LLC downloaded on my computer. Issued by Symantec class 3 SHA256

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! … (read more)

I found Agent_10_9_9 on my C:\ drive. I don't know what this is. I don't remember ever installing it. Evidently, it was installed Dec 2019 or Jan 15,2020. Thank you! Margaret mbbristol57@yahoo.com

Asked by Margaret 2 months ago

Move to Firefox ESR (Windows 7)

I currently have a Windows 7 PC with Firefox version 112.0.2 and normally use the EXE files from Mozilla's FTP site (ftp.mozilla.org/pub/firefox/releases) to upgrade Fire… (read more)

I currently have a Windows 7 PC with Firefox version 112.0.2 and normally use the EXE files from Mozilla's FTP site (ftp.mozilla.org/pub/firefox/releases) to upgrade Firefox.

With Mozilla's decision to move Windows 7 users on to the ESR branch of Firefox I was looking for the best way to install the ESR version using EXE/MSI files. In this regard I have the following questions:

1) Is it best to first install the standard Firefox 115.0.3 EXE (last standard Firefox for Windows 7 users) and then the 115.1.0 EXE (first Windows 7 ESR Firefox)?

2) Would doing the above method cause any conflictions?

3) I read a while ago that the ESR version is a separate install that can run in parallel to the standard version, if this is true would it be ok to uninstall the standard version after the ESR install to not leave vulnerable versions on the system?

4) As the latest ESR version is 115.5.0, if the above method is ok. After installing the standard 115.0.3 should I still install 115.1.0 ESR or move straight to 115.5.0 ESR?

5) When moved onto the ESR branch can you jump versions or do the updates have to be installed in order?

Asked by ffx_user 2 months ago

Missing bookmarks etc

Hello I have recently had to reload my laptop. Before I did so I synced all my passwords, bookmarks, history etc. When I have reloaded Firefox onto my device all my data… (read more)

Hello

I have recently had to reload my laptop. Before I did so I synced all my passwords, bookmarks, history etc. When I have reloaded Firefox onto my device all my data is missing. Please can you help as I need all my passwords and bookmarks for work.

Thanks

Charlotte

Asked by charlotte.poole 2 months ago

I changed Mac device and my firefox looks completely different

Dear Mozilla Team, I hope you're doing well. I have a question because I am not sure about things how works when someone changes a device. 3 days ago I changed my Mac dev… (read more)

Dear Mozilla Team, I hope you're doing well. I have a question because I am not sure about things how works when someone changes a device. 3 days ago I changed my Mac device to a new one and however I logged in with my profile my Mozilla Firefox looks completely different and I would like to know which version I used let's say a week ago and what is the version now, is there a way to figure out this? Honestly, I don't like this version and I would like to get back the old one or the old customization. Can you check this for me please? Thank you, Richard.

Asked by richard.nemeth1 2 months ago

downloading from Firefox

Dear Community, Been having a problem with downloading for about 2 weeks now. I am doing a course in Ethical Hacking, and have been told to download an .ova file from t… (read more)

Dear Community,

Been having a problem with downloading for about 2 weeks now.

I am doing a course in Ethical Hacking, and have been told to download an .ova file from the internet. The download is 8.5 GB.

However, it has failed on, now, 8 occasions. The nearest it has come, is it has downloaded 5.1 GB.

Could anybody recommend another tool to download files better and quicker? This course is now almost halfway through and I still have not managed to download the software. Any suggestions would be most welcome. Could it possibly be the case that my anti-virus, Microsoft Defender, is not letting the download through? If so, how could I switch the anti-virus off, please?

Marek

Asked by MAREK_WES 2 months ago

bookmarks and profile

My C drive needed replacement. I reinstalled Firefox and copied the profile from the old C to the new C. That did not work. I uninstalled and tried again with the report … (read more)

My C drive needed replacement. I reinstalled Firefox and copied the profile from the old C to the new C. That did not work. I uninstalled and tried again with the report back that the files names were too long. The old disk is still in the computer with a new designation. I tried installing again to the old drive that has all the original data. That did not work. (I do have a saved copy of the profile) I'd like all my settings, but at least the bookmarks. Firefox doesn't seem to have importing from another Firefox, so I can do that. How do I import bookmarks from the Firefox on my old disk. Help would be appreciated. Thank you

Asked by suzysmail 2 months ago