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  • Archived

I can't set Firefox as my default browser.

I went into setting and Firefox is not on the list of defaults. I think the issue is that I downloaded Firefox through the website and not the MS app store. Because whe… (read more)

I went into setting and Firefox is not on the list of defaults. I think the issue is that I downloaded Firefox through the website and not the MS app store. Because when I open the "Look for the app in Microsoft Store" tab on the default list, it opens the store and lets me download Firefox again. I wouldn't mind doing this but it downloads it to my C drive and I need it on my F drive because my C drive is my SSD and is used for only Windows and because Windows keep getting bigger and bigger, I am running out of storage on it. When I try to move the newly downloaded Firefox to my F drove through the "Apps & Features" menu where you can uninstall apps. It tells me Firefox can't be moved. So there seems to be a communication error between windows and the none app store download.

The pics show the default option first with Firefox downloaded from the web not being there (setting 1), then Firefox being there (setting 3), and last the failure to move the files to the F drive (setting 2). Any help would be great. Thanks.

Asked by thurst777 1 year ago

Last reply by YongHan 1 year ago

  • Archived

Nothing loading

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling w… (read more)

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Asked by christopherthieleke 2 years ago

Last reply by Stef Caron 1 year ago

  • Archived

FireFox refresh

Firefox stopped working on me recently, so I had to close it through Task Manager and then reload all my tabs. However, istead of Firefox doing this it 'refreshed', now … (read more)

Firefox stopped working on me recently, so I had to close it through Task Manager and then reload all my tabs.

However, istead of Firefox doing this it 'refreshed', now all my tabs are gone, and worse still all my saved passwords.

I rely on Firefox remembering these passwords as I can't, how do I get them back? My life is toast without them.

Please help, I need to talk to someone on how to get them back.

Asked by simonmyall2008 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

NY times games

Suddenly (today) games at the NY times website do not fully load. The games affected for me are spelling bee, the mini-crossword and the crossword. Wordle still works. I… (read more)

Suddenly (today) games at the NY times website do not fully load. The games affected for me are spelling bee, the mini-crossword and the crossword. Wordle still works. I saw some articles about Wordle from a few months ago, and tried clearing cookies from the games website but I still have the problem.

Asked by carl38 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Google services not always loading

So I have this issue with my Firefox install on my PC. For one reason or another Google services (Gmail, search, etc) do not seem to always work. They have moments wher… (read more)

So I have this issue with my Firefox install on my PC. For one reason or another Google services (Gmail, search, etc) do not seem to always work. They have moments where they will search or load emails, but most of the time they spin, give an error in gmail, or just won't try searching at all (hit search and just dead and blank screen).

[Oops... the system encountered a problem (#001) - Retrying..] - one of the errors commonly seen in gmail.

All I run is Ublock Origin, Keepa (amazon price tracking) and LastPass.

I've tried a total uninstall using Reva Uninstaller so it deletes remaining files. Chrome does work just fine, so it doesn't seem to be any sort of firewall or anything blocking it. I've tried going into about:serviceworkers as I saw there was an old bug having to clear out google services in there. It does maybe help at first, but they come back and it doesn't always fix it anyway.

Is there anything else I'm missing?

Asked by Herky 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Regarding Firefox 99.0.1 Crash Report [@ firefox@0xeb1f ]...

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 1… (read more)

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Asked by chaosjs0010 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Frequent (2 and 3 times per day) crashes,, 37 Firefox process? And it makes zero difference if I go to Performance and check or uncheck boxes and NEVER is there an option presented to limit the processes/

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is st… (read more)

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

Asked by Deanalfred 1 year ago

Last reply by Terry 1 year ago

  • Archived

Current Update erased Passwords, Can't Import to new Profile

So Firefox did an auto-update a few days ago, and when I opened the browser EVERYTHING was gone. Passwords, bookmarks, etc. I've managed to get the old bookmarks moved o… (read more)

So Firefox did an auto-update a few days ago, and when I opened the browser EVERYTHING was gone. Passwords, bookmarks, etc.

I've managed to get the old bookmarks moved over, but I cannot for the life of me figure out how to get the old passwords back. The old data is in a folder on my desktop, do I just copy and paste the login and key 4 files from that folder to the new folder?

Sorry if this seems like a dumb question, I'm a pleb and this is the first time I've experienced this. :(

Asked by Anaed 1 year ago

Last reply by Terry 1 year ago

  • Archived

Right-Click Select All disappeared in later versions of Firefox

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage an… (read more)

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage and right-click and click on "select all" to copy all of the text, the text does not get copied. I have found this on websites and especially in blogger. I'm wondering if there's some setting I'm not aware of, or if Mozilla just completely did away with that ability.

Asked by soofeenee2 1 year ago

Last reply by Terry 1 year ago

  • Archived

ABC (Australia) https://iview.abc.net.au/ No longer plays. It does on other browsers

ABC (Australia) https://iview.abc.net.au/ No longer plays video. It does on other browsers. I've followed FF advice ive come across by disabeling extentions/add ons, rest… (read more)

ABC (Australia) https://iview.abc.net.au/ No longer plays video. It does on other browsers. I've followed FF advice ive come across by disabeling extentions/add ons, restarted FF but no luck. Also, I've started in safe mode. Also no luck.

Asked by Eating dirt 1 year ago

Last reply by Terry 1 year ago

  • Archived

Multiple tab closure now very unfriendly

Why is there now no option to close present tab only when clicking on X. The old (default) warning was excellent. With no warning, clicking the X kills Firefox - and all… (read more)

Why is there now no option to close present tab only when clicking on X. The old (default) warning was excellent. With no warning, clicking the X kills Firefox - and all open tabs. This has lost me hours of work already. i certainly don't want to go down the route of restoring all tabs first. I can't rely on it, for instance, holding all comments made on a form. And for that matter, I wouldn't want that to reinstate a login.

Please can we return to the warning with 2 options Close all tabs and Close current tab only.

Asked by Wrigh 1 year ago

Last reply by cor-el 1 year ago

  • Archived

total adblock.

I cannot removed total adblock and especially the ad for total adblock. I tried to follow the instructions, but they do not bring up the menu that they are supposed to b… (read more)

I cannot removed total adblock and especially the ad for total adblock. I tried to follow the instructions, but they do not bring up the menu that they are supposed to bring up. HELP

Asked by ripit58 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why is firefox automatically downloading strange files I've never seen before?

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown sudde… (read more)

Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown suddenly showed me that one had been downloaded, and then a while later the other one was downloaded. Are these actual Mozilla files? Or are they some kind of scam/trojan/spyware? I just realized that two were downloaded last month as well.

Asked by dodgewinton 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Adobe files

hi, My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open … (read more)

hi,

My firefox is downloading all the adobe files even though i have turned of the auto download option. Also whenever any pdf file i try, it gives me an option of open with or save file. I am trying open with & firefox still downloads that file to my system. Can anyone help

Asked by Sahil Vats 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Drag and Drop to Outlook 365

Hi Firefox team, First of all thanks for this amazing product. I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not… (read more)

Hi Firefox team,

First of all thanks for this amazing product.

I hope you are aware that drag and drop to Outlook 365 (online version) on Firefox browser v99.0.1 is not possible.

Regards,

Asked by sheikholarefin 2 years ago

Last reply by kodakthebest 1 year ago

  • Archived

restoring bookmarks & passwords after forgetting password

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password? Feeling overwhelmed by the optio… (read more)

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Asked by Sarah By 1 year ago

Last reply by FredMcD 1 year ago