Firefox Support Forum

Whenever I use amazon prime to stream video after watching for several seconds the video quality is throttled, this also happens to youtube videos but mainly effects FPS and only when im tabbed out and using my second monitor. I am 100% sure this is not my computer or wifi as both are very good and the problem does not persist when I swap browsers.

Hi there, I am experiencing some issues with logging into some websites, including bank accounts. Mozilla Firefox comes up with secure connection failed even though these are recognized banks. This has happened on a number of occasions recently with different logins. I even switched my online Firefox settings from strict to standard & I am still experiencing these problems! Please could advise what else to do? I do not want to use Google but feel that I may have to download it to be able to access my accounts. Thank you, Howard

Hi Firefox...I am unable to sign in to this website in the traditional way. When I attempt entry I get the following message. "Hmm. We’re having trouble finding that site.

We can’t connect to the server at secure.adultfriendfinder.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)".

This is the ONLY site, that I have where I encounter this issue. Technical people say that it is not on their end.

I can go to my neighbors computer and immediately gain access.

I have turned off NORD VPN...no success I have turned off Pi Hole...no success I have change search engines...no success...I use DDG on all sites...using Google or Yahoo search engines did not effect the outcome. I have refreshed FF...no success I have deleted and re-installed DDG ad on...no success I have included a screen shot of what I get when denied access.

The only way to gain entrance is to go to the "FORGOT PASSWORD" tab and put in a new password.

The irony of that is, even if I change the PW, and allowed entrance when I log out and want to re-enter I have to change the PW again

Please help me some resolve to this issue...thanks doug

Firefox works fine on every site, except G Mail.com G mail.com On G mail the things works well, but when i try to move a e-mail or delete him, Firefox does it, but doesn't return to the primary and G mail site.

The others G mail things works fine on all the other functions, and initiate well on Chrome, Opera and others internet navigators.

PS: It only happens after the last Firefox update.

In the past few weeks, I have been dealing with an "epidemic" of new tabs crashing. I use the New Tab extension so that each tab that I open with start with Google. Those tabs often crash. If I select a link on a fire service daily news blast, the tab will start to load the connection, then crash and ask me to report the conditions of the crash. When i select "Retrieve the lost site," it will work about 10% of the time. The rest of the time, I wind up with a blank, white tab. That's it!

Hi, I recently changed computers and all my data is gone, no bookmarks, settings, history, nothing. Is there a way to know if firefox made a new account using the same email that i used before? Are firefox settings and bookmarks stored on the account? Please help everything is gone and i have no idea how to fix it.

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, passwords, etc...) Can anyone help?

The latest version installed and is issuing many virus warning messages whenever I start Firefox. It keeps telling me to activate my virus software but it is already running and I have done scans to try to verify my system but all seems well. I have also booted my system from a virus recovery CD (created on a separate system) and scanned my hard disks, again all was clean. I have attached a screenshot of two of the messages for you to see. I have installed Chrome to try and see what is happening but, although it does not issue and messages, it seems to have problems too? Microsoft Edge seems to work OK but I hate it. Please help?

Kind regards, Chris Griffin

To repeat, in trying to connect to J. Lawson site for sending cards I received a message regarding cookies being cancelled through the browser I am using. As I stated above, I am 88 and have very limited knowledge regarding the computer. I wouldn't have a clue to cancel anything. This has never happened before. Could this be the result of Norton trying to update my "drivers"? Thank you for the help and thank you for fixing this. I do not want cookies deleted or whatever you folks call it. .

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to load certain sites for example Eurogamer the prompt comes up dissapears and then I cannot scroll or interact with the site. I am now also having issues transacting on certain sites as well leading to a white screen I just want to role back to my previous settings so I can continue to use Firefox.

I used to have LIBRARY and ORGANIZE in the drop-down menu of Bookmarks...They disappeared after having to RESET Firefox a while back. I have tried searching everywhere, settings, etc.

I have clickserve.datasearch affecting Firefox 116.0.2, which causes a redirect on all links. It does not appear in my list of apps and I can see nothing suspicious in the program list, or in the list of extensions. Running Windows 11 MS Defender and MalwareBytes. MSI GP 63 laptop. Google Chrome on same device is unaffected. Suggestions? Thanks.

Ever since the last update this website after running for a few minutes gets choppy and slow then crashes. I have to restart my computer to clear the problem. Running Windows 10.