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  • Archived

microphone permission for Rosetta Stone on windows 10

Recently purchased a Rosetta Stone language program and the initial instructions from Rosetta indicate that I must grant permission for microphone usage. RS refers me to… (read more)

Recently purchased a Rosetta Stone language program and the initial instructions from Rosetta indicate that I must grant permission for microphone usage. RS refers me to Firefox/Mozilla help. I have followed the instructions as i understand them with no success-not able to grant permission while using the RS program. the program is running on Windows 10

Asked by joncdyer 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Erased bookmarks and browser history

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on m… (read more)

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc.

Can i still get back that information?

Asked by DaveTbongo 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Printing McDonald's coupon cuts off the date and coupon number

When I print a McDonald's coupon, the date and coupon number does not come out. These are the most important components of the coupon. I can easily print in other browser… (read more)

When I print a McDonald's coupon, the date and coupon number does not come out. These are the most important components of the coupon. I can easily print in other browsers. Your security default is a trifle too high.

Asked by Paul Archibald 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Saved devices, logins, etc.

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission… (read more)

Since the last Firefox update, my logins are no longer saved from one session to the next...and neither are my devices, even when I specifically give the site permission to save the current device. I have to log in to most sites (email, bill pay, etc.) every single time, and in most cases the site insists on sending me a text or an email to verify it's me. This is entirely new behavior since the last update, and I can't figure out how to get around it. Suggestions??

Asked by dinahlee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloading a letter

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview availa… (read more)

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview available", and there's a button to Download. Which I select. Immediately a new page coming up with the wording "Authorization has been denied for this request."

When I try to open this letter using Google Chrome I have no problem!

What is happening with Firefox and how do I access the letter successfully?

Asked by houseoffrancis 1 year ago

Last reply by Dropa 1 year ago

  • Archived

It does not open a very well-known website

Gentlemen, I try with Firefox to open cosmote.gr which is the main Greek telecommunications company and it gives an error www.cosmote.gr. PR_END_OF_FILE_ERROR. and it won… (read more)

Gentlemen, I try with Firefox to open cosmote.gr which is the main Greek telecommunications company and it gives an error www.cosmote.gr. PR_END_OF_FILE_ERROR. and it won't open no matter what i tried. Please instructions.

Asked by dkglaros 1 year ago

Last reply by Terry 1 year ago

  • Archived

AVG Internet Security 2022

I have no problem with anything with Firefox browser for many years until I just installed AVG Internet Security 2022 last 2 weeks ago into my PC Desktop with Win 10. Ev… (read more)

I have no problem with anything with Firefox browser for many years until I just installed AVG Internet Security 2022 last 2 weeks ago into my PC Desktop with Win 10. Everything is fine but I have a little problem with Firefox browser 107 with Google search engine. It only once Google page and then it wont let me click anything on with each links and just pause same page. I called AVG and they said dont know why. When I turn AVG off and it works normal fine with Google page. Other Chrome browser works fine with AVG on . I can click any website thru Firefox browser except Google page. It something with Firefox on Google page is only problem issues. Please help. Sorry I am not good English grammar.

Asked by Deafrocks 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

why????????

why does firefox now make me sihn into my account each time? i ci lic the remember button but it still makes me sign the next time? it diddnt used to do that? it has gott… (read more)

why does firefox now make me sihn into my account each time? i ci lic the remember button but it still makes me sign the next time? it diddnt used to do that? it has gotten to where i use my mac browser now because it dont make me do that.

Asked by karljb1346 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I turn off Webroot. I now use Total AV

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me k… (read more)

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me know. Dennis [email removed from public]

Asked by dennish2 1 year ago

Last reply by Dropa 1 year ago

  • Archived

webmail.gandi.net broken?

Webmail for Gandi.net is failing to load in 107.0.1 (64-bit) on Windows 10 today. No luck in Private window nor Troubleshoot Mode. It is loading in chrome and edge brows… (read more)

Webmail for Gandi.net is failing to load in 107.0.1 (64-bit) on Windows 10 today. No luck in Private window nor Troubleshoot Mode. It is loading in chrome and edge browsers.

Asked by jeff6 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

cannot use thiis server

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the … (read more)

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the results the message was that I could not use this server or that the server was unavailable.

Asked by jessioah 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Image search

Up until the last few months, I've been able to do a Yahoo image search, click on one of the images, and click through all the images one by one, JUST seeing the images, … (read more)

Up until the last few months, I've been able to do a Yahoo image search, click on one of the images, and click through all the images one by one, JUST seeing the images, and NOT going to the website containing the image. Now, when I do the same search, and click on an image, it goes straight to the related website. I know it's Firefox related, because it works as it used to if I use another browser. I've cleared the cache and cookies, and Yahoo history and it still doesn't work. It was fine until a few weeks ago.

Asked by kevinbushby1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

problems caused by updates

Because of your last two updates, I can no longer log into my bank account using Firefox. With version 107.0 I lost the ability to log into www.USBANK.COM and get the… (read more)

Because of your last two updates, I can no longer log into my bank account using Firefox. With version 107.0 I lost the ability to log into www.USBANK.COM and get the account screen, I just get a blank tabbed page, but the USBANK.COM system would still send a text to my phone with the security code required to log in.

With version 107.0.1 released today I no longer receive the text with the security code. Not that it matters because I can't get in any way..... it just gives me a blank screen tab. I now have to use the Microsoft browser to log in and do my banking.


November 15, 2022 Version 107.0, first offered to Release channel users on November 15, 2022

November 29, 2022 Version 107.0.1, first offered to Release channel users on November 29, 2022

Michael Hill

Asked by michael.t.hill1969 1 year ago

Last reply by cor-el 1 year ago