Firefox Support Forum

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). This problem did not exist in all previous editions of firefox, only in firefox 100. Help.

Not sure the design team can do anything about this, but...

I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click because I was suspicious. 1) Normally the notice to update is a small rectangle in the right upper corner. 2) I had just updated yesterday.

Firefox reports that it is up to date,

My security is set to "Block pop-up windows."

The pop-up opened when I clicked this news article linked by a member in a private Facebook group:

https://news.0censor.com/with-leak-over-roe-v-wade-warren-demands-constitution-be-ratified-aoc-demands-nuke-action-or-primary-out-members/?fbclid=IwAR2gfhCc8h2w013ST2g43ev-UuojBuChJ1LlfH_K18JVj8KFggfhzrlkuSM

When I clicked the link again to test it, only the requested article opened.

The pop-up had the Firefox logo and appeared legitimate to me in every way.

Sorry, I did not think to copy the update link before I closed the pop-up.

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using Mac OS 10.13.6. Do I need to go back to previous FF 99 version?

Thank you Rob

I have saved username and password for airbnb.co.nz. It does not fill in the username box in the login pagehttps://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw https://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw.

Auto-fill works fine for all other sites logins. Google uses similar 2 step login layout, when I click in the username box a list of usernames for google site drops down. This does not happen with Airbnb.

The problem occurs in multiple profiles including a new profile set up to test, all history and cookies cleared. First the browser offers to save the login with username empty. (Manually filled in username then saved.) Then logged out, login page username is empty. Does not autofill even when I start typing the saved username.

What is causing this? Is it happening on the main .com site or just the .co.nz site?. ( I am unable to test the .com site because I am in New Zealand, airbnb.com site redirects automatically to airbnb.co.nz url above) How can I fix it please?

just updated to version 100, and now my work is stalled because I can't play online training videos (that it's my job to create, so need to publish and preview them online). The audio plays, but the video does not. Interestingly, when I navigate away from the tab, the visual still refreshes to the progress point in the video, but still does not PLAY the video.

I can share this example test link for example: https://360.articulate.com/review/content/e704e58f-e30a-4ddb-9f78-34138c1b5e3e/review

Is there a way to downgrade to the previous Firefox version?

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much I did the offered authorization scan, but then became scared to proceed with the 2 step authorization

Firefox just updated with version 100 and I've lost (or can't find) the option to restore my last session. What's up with that? I need help please.

Hello, yesterday my Firefox started exhibiting very weird problems. Websites often fail to load and I get a We're having trouble finding that site, which I pass by refreshing the page, sometimes it takes one refresh, sometimes even 5-6. The tabs also crash randomly (this started happening today). Other web browsers do not exhibit that problem. I tried: - clearing cookies and site data - refreshing Firefox - re-enabling Firefox in the Firewall - completely reinstalling Firefox - restarting my router - the problem also happens in Troubleshoot mode

Ive sunk a lot of hours into trying to fix this problem, but it always comes back. Any help would be appreciated. Thanks!

Intermittently unable to open a new window/tab, the little dot just keeps flashing back and forth. If I get out of firefox and re load it is back to normal for a short period then goes back to the problem.

Firefox has seemed unstable for a few months now, but in the past weeks even more so. It crashes often, and has usually crashed when I come back to my desktop after a few hours or the weekend. Today it has crashed on me at least 10 times. It does not seem to relate to a particular website or activity. It is becoming so difficult to work with that I am going to have to go to Chrome or something else if it's not fixed. I saw on other similar complaints where you asked for crash reports, so am pasting some info below. Note that the first few from today don't start with bp and also will not "submit." Report ID Date Crashed add2aca9-40fa-43d0-9d34-84c7ab2467db 5/5/2022, 4:56 PM d6de53d2-8b0c-4586-a2d8-6b852c757357 5/5/2022, 4:56 PM 82947986-41c4-44d6-bebd-af4daf970b0f 4/14/2022, 5:46 PM 3666f83f-b93c-4498-ad38-fc1d2c5f7986 4/5/2022, 2:57 AM 2d9a166c-6164-4578-b121-3545f678c804 4/5/2022, 2:57 AM d15c3cbe-ccb0-4444-8d8d-148ebe91954d 3/9/2022, 1:32 PM Here are a few of the most recent ones with "bp" at the beginning: Report ID Date Submitted bp-1dc6f983-80c1-4965-9258-c48bc0220506 5/6/2022, 5:23 PM View bp-91f26002-bd55-4b36-9b2b-cf1cb0220506 5/6/2022, 5:23 PM View bp-97f5b208-bd8a-4d37-b868-e0a5e0220506 5/6/2022, 5:23 PM View bp-6de03985-cd2a-4cda-8b97-99f4e0220506 5/6/2022, 5:23 PM View bp-ccaa4a79-37af-4c35-a95f-a35f00220506 5/6/2022, 5:23 PM View bp-0f7fc1f3-0cd3-4651-a03a-c05f10220506 5/6/2022, 5:23 PM View bp-830903a6-f5ec-464f-98ec-4b2e20220506 5/6/2022, 5:23 PM View bp-ab786c02-c1a4-4702-898a-f5e490220506 5/6/2022, 5:23 PM View bp-1017715c-b146-4467-b521-dc5540220506 5/6/2022, 5:23 PM View

Firefox pretty regularly does updates (often after it has crashed), so it is not that I've got an old version or something.

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

When I try to upload a file to a website it cancels after about 8-10% completed. I was able to upload the same file to the same website in Microsoft Edge without any issues. I checked my Firefox update history and I see that it updated to 100.00 yesterday 5/3/22.

scrolling via up/down keys do not work on half the webpages i vist. other browsers scroll just fine, but not firefox. i want to continue using firefox, but like many others i know, i will stop using firefox is this issue cannot be resolved.

assistance re this issue would be appreciate, thank you

Hi folks, I'm having trouble with importing old firefox stored passwords to new account. I got all the old data (logins.json, key3, key4,...)

I tried copying the logins.json and key3/key4.dbf file into the firebird profile root directory but they dont seem to load. It doesn't show anything no matter if I'm logged into a firebird account or not.

Since the old files are only a week old I'm guessing I shouldn't need to convert files.

When I convert logins.json file to csv I see the info is there.

What's the catch?