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  • Archived

Unable to generate API key, key confirmation email wasn't sent, no way to resend email confirmation

Hi guys, I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys. As web screen states before generating the k… (read more)

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "[email address]" once more?

Thanks in advance, Vladimir from Kaseya Inc.

Asked by kaseya_admin 1 year ago

Last reply by Paul 1 year ago

  • Archived

Is it possible to edit the context menus when I right click on tabs? I'm tired of accidentally missing the "duplicate tab", clicking "pin tab", and having to said tab back into place.

You can see the context menu in the photo, I would want to hide the pin tabs button so I could stop clicking it on accident. Pinned aren't a feature I use nor find useful… (read more)

You can see the context menu in the photo, I would want to hide the pin tabs button so I could stop clicking it on accident. Pinned aren't a feature I use nor find useful anyway.

Asked by TheWonderAlmighty 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't install ANY add on

My firefox is upto date, even re downloaded it and refreshed it. I go to the add on's menu and chose any one, and every one when i download it says "Installation aborted … (read more)

My firefox is upto date, even re downloaded it and refreshed it. I go to the add on's menu and chose any one, and every one when i download it says "Installation aborted because the add-on appears to be corrupt."

Help please

Regards

Stu

  • Archived

Firefox not scrolling

After the last update, when I read my local paper online, Firefox will not advance to the next page when I reach the bottom of the page. I have to manually click on the n… (read more)

After the last update, when I read my local paper online, Firefox will not advance to the next page when I reach the bottom of the page. I have to manually click on the next page arrow. Two other browsers will still advance so I'm thinking it must be a Firefox issue. Please help

Asked by Rex 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Disable "interventions" (Flippy?) FF 102.1ESR

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.) First, I noticed that the default for down… (read more)

Just jumped from 91ESR to 102ESR, and am annoyed by some new "features". (That's why I use ESR, so this doesn't happen often.)

First, I noticed that the default for downloading changed from "ask" to "save". I eventually found how to fix that, but, in the process of searching, I typed "firefox download" in the urlbar, and suddenly up popped "Trying to fix a problem?", suggesting I reset Firefox.

I'm old enough to remember Clippy (look it up), and feel the same way as I did then. Call this new feature "Flippy".

I did some searches, found that this behavior has been called "intervention" (I prefer "Flippy"). I also found old sugesstions on how to disable it, but they don't seem to work.

Even Microsoft provided a way of disabling Clippy. How do I disable "Flippy"?

Asked by Nospam Boz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

latest Firefox update ruined my Gmail screen and I can't fix it

Today is 7/29/2022. When I opened my computer this morning it said I had the latest Firefox Update. When I went to my Gmail the display is TOTALLY screwed up. How do I … (read more)

Today is 7/29/2022. When I opened my computer this morning it said I had the latest Firefox Update. When I went to my Gmail the display is TOTALLY screwed up. How do I fix this? I have tried everything.

Asked by CATOBKIN 1 year ago

Last reply by Terry 1 year ago

  • Archived

Last update.....

What was changed on the last update.... All the pages I visited prior were compressed to the window size.... Now things seem larger and I now have to use the horizontal… (read more)

What was changed on the last update.... All the pages I visited prior were compressed to the window size.... Now things seem larger and I now have to use the horizontal scroll to see the whole page...

Help, or I will have to revert to the previous version.....

Asked by koyotee 1 year ago

Last reply by Paul 1 year ago

  • Archived

Lost abiltiy to access FF Prefences (Command comma)after install of Firefox OS 100

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using… (read more)

I wanted to adjust some system preferences after installing the new FF 100 OS. Found I can't, either by menu or by keyboard shortcut. How do I get my access back? Using Mac OS 10.13.6. Do I need to go back to previous FF 99 version?

Thank you Rob

Asked by ArtStar 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Previous windows not opening at Startup

Hi there, "Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks. Pls, let m… (read more)

Hi there,

"Open previous windows and tabs" is checked but it's not working. I had to go to history and opened it. It's happening for the last several weeks.

Pls, let me know what to do. MD

Asked by asiuzzaman 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

accessibility keyboard shortcut to open "hamburger"(3 lines) Menu?

Hi, good day/evening you all. Hey with a temporary disability I have a real need to limit my mousing and would love to see a feature request I could give a thumbs up on … (read more)

Hi, good day/evening you all. Hey with a temporary disability I have a real need to limit my mousing and would love to see a feature request I could give a thumbs up on -- for the 3 line menu at the top right being accessible via keyboard. (Also at least some of the choices on it such as History via a hotkey -- after I have the main menu open. By the way I know about pressing Alt, then any of the hotkeys on the old school hidden menu bar -- I'm instead talking about the new always visible hamburger menu icon.)

Where would I search to see if there's been any discussion or progress on that? Bugzilla?

Sorry I'm new to this type of questioning. Any tips would be greatly appreciated and my body would appreciate it too! :-)

  • Archived

Avast Secureline VPN add on

Why is the add on not working all of a sudden. I checked Firefox add-on manage your extensions file and it says the add-on is turned on but all I get from the site is a g… (read more)

Why is the add on not working all of a sudden. I checked Firefox add-on manage your extensions file and it says the add-on is turned on but all I get from the site is a green circle going round and round

Asked by chic2127 1 year ago

Last reply by Paul 1 year ago

  • Archived

Built in screenshot tool: How to hide notification when shot taken?

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste thing… (read more)

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste things by now. Even worse, it overlays on other applications and pesters me there for about 10 seconds until I close it. Can this notification be hidden in about config or do I have to find a community add on that does the same thing, but without this stupid notification?

Asked by gsrgtrdg4565653 1 year ago

Last reply by Ming Ze 1 year ago

  • Archived

Update

Ever since the update a couple of days ago my settings are so large that I cannot function in Windows. I am vision impaired, so I have Windows display set at 125 percent.… (read more)

Ever since the update a couple of days ago my settings are so large that I cannot function in Windows. I am vision impaired, so I have Windows display set at 125 percent. This has never caused a problem with Firefox before. Please help!

Asked by snoopy7771963 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

mailto setting has disappeared twice

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage… (read more)

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

Asked by brucelshew 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Feedback on layout / colours / style as I was caught out.

I am sorry, I recently said that buttons to open the profile directory were missing. I was wrong. But when you look at the screen where it is described and then you see… (read more)

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

Asked by teeny_weeny 1 year ago

Last reply by cor-el 1 year ago