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  • Archived

Random Graphical/Image Corruption

I am getting what seems to be random image or graphical corruption on some images. I first noticed this with a few favicons. Sometimes they would show corrupted, other ti… (read more)

I am getting what seems to be random image or graphical corruption on some images. I first noticed this with a few favicons. Sometimes they would show corrupted, other times they would load properly. I also have now seen it on a webpage as shown in the attached image (percentage counter). The corruption seems to be of the same type, square with patterned lines of color. It seems to be some sort of rendering issue. The same page renders without corruption inside other browsers, so it is Firefox-specific. Any help much appreciated!

Asked by Ce 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Browser crashes at startup

I brought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoo… (read more)

I brought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

Asked by santhanooz 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Can't conmnect to Charles Schwab web site

When I try to connect to the Charles Schwab web site I receive the following message: "Service Unavailable The server is temporarily unable to service your request. Pleas… (read more)

When I try to connect to the Charles Schwab web site I receive the following message: "Service Unavailable The server is temporarily unable to service your request. Please try again later. Reference #6.3ebe1cb8.1630877135.11b83ed "

No problem connecting with Brave, Vivaldi or Chrome. Using OS 10.15.7 with a Mac mini (late-2012), Firefox 91.0.2

Asked by Hans Castorp 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

need to install firefox after shutdown

firefox installed x2 after many years of use. have macOS...does not open after turning off Mac - this happened after a blackout but Mac was off at the time...my power ba… (read more)

firefox installed x2 after many years of use. have macOS...does not open after turning off Mac - this happened after a blackout but Mac was off at the time...my power backup did scream at me during the night so turned it off.

Asked by PC 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

the new version is too new for my OS version? I have 10.11.6

i decide to update my version of Firefox and I did. Problem is the new version is too new for my computer with version of El Capitan. Computer replace the old version for… (read more)

i decide to update my version of Firefox and I did. Problem is the new version is too new for my computer with version of El Capitan. Computer replace the old version for the new one and now I can't open Firefox. I went looking for my old version but I cant find it.


Any suggestions?

Asked by Adiaz6 11 months ago

Last reply by James 11 months ago

  • Archived

Amazon Prime videos

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I … (read more)

Trying to play video included in Amazon Prime subscription. I received a warning from Amazon about 2 weeks ago that After Dec 6 I would need the latest Firefox update. I updated. Now as shortly after video starts to lord, I get a message in a box that says I need to upgrade Firefox to play this video. I have checked the "about Firefox" tab and it says I am up to date. I am running 91.4.0esr and checkbox says I am up to date. ????

Asked by jlabbott02 11 months ago

Last reply by James 11 months ago

  • Archived

My Firefox change automatic change language

My Firefox change automatic change language. When restart firefox looks ok but after sometime automatic change launguage. Please check attached screenshot. I am using Mac… (read more)

My Firefox change automatic change language. When restart firefox looks ok but after sometime automatic change launguage. Please check attached screenshot. I am using Mac book pro 13in version and other thing attached.

Asked by hardik.299 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

iMacros Sidebar Blank

Hi, I downloaded iMacros 8.9.7 onto an older version of Firefox, but when I click the extension the sidebar is blank. I know the add-on is there because if I move my mou… (read more)

Hi, I downloaded iMacros 8.9.7 onto an older version of Firefox, but when I click the extension the sidebar is blank. I know the add-on is there because if I move my mouse I can see there are buttons I can click.

I also recently posted a question about my Firefox screen being blank which was resolved.

Thanks

Screenshot is in link below: https://docs.google.com/document/d/15wbDxK16sbGMDdsmWjuGjZ-w3mF9o2YvEGwiOSFsPtc/edit?usp=sharing

Asked by aosterbrock 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

why do I have to clear cache every time I make a change in wordpress to see it?

why do I have to clear cache every time I make a change in wordpress to see it? I work on macbook pro with catalina 10.15.4, with latest firefox version. Every time I'm m… (read more)

why do I have to clear cache every time I make a change in wordpress to see it? I work on macbook pro with catalina 10.15.4, with latest firefox version. Every time I'm making a change in wordpress site I'm working on, I need to clear the cache in order to see it. Very annoying!! how can I prevent doing this and see the updates automatically?

Asked by c.charette 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox keeps opening up in 'Minimal mode' as very small box.

Hi all , I have an apple Mac . Not had this before . On starting / opening Firefox it opens in Minimal Mode as a small box upper LHS. Maximising it cuts off all the top … (read more)

Hi all , I have an apple Mac . Not had this before . On starting / opening Firefox it opens in Minimal Mode as a small box upper LHS. Maximising it cuts off all the top of the page . So, anyone know how to change the default back to normal

Asked by john9981 11 months ago

Last reply by Wes 11 months ago

  • Archived

WebGL 2.0

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my gam… (read more)

How can i install WebGL 2.0 so my farm town game will work on my mac book (ios)??? I've been using Firefox for over 10 years with this game and now all of a sudden my game is requiring WebGL 2.0. HELP PLEASE Thank you. Garry Weaver ... ...


edited email and phone# from public and search/spam bots view on this community forum. Also moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section.

Asked by gweaver8409 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Privacy Settings

I was told to open Firefox Account Settings, and then "Privacy Settings" and then to dropdown "Custom Experience". I use a MAC, and I cannot find there things, is that t… (read more)

I was told to open Firefox Account Settings, and then "Privacy Settings" and then to dropdown "Custom Experience". I use a MAC, and I cannot find there things, is that the reason?

Doug [email address]

Asked by Douglas M Pomeroy 10 months ago

Last reply by James 10 months ago

  • Archived

My $300 on-line seminar no longer works after a FireFox upgrade last night.

Get back to me fast please. I discovered a little shield next to the URL, and read up on how sometimes the tracker blocker makes sites no longer work, I imagine you are … (read more)

Get back to me fast please.

I discovered a little shield next to the URL, and read up on how sometimes the tracker blocker makes sites no longer work, I imagine you are getting a lot of calls like this? So I turned it off, did a refresh, no change, did a restart, no change, turned the computer, Macbook Pro OS Monterey 12.1, off for 20 minutes. no change. I'm furious, and having a hard time dealing with this.

The error message says: ''''The media could not be loaded, either because the server or network failed or because the format is not supported.'''' Except it's worked fine for a week now. Until this morning. Any more ideas how I can get this to work? I realize you all are volunteers, but jeepers, there must be a way to get help sooner than maybe look back occasionally see if a volunteer has seen this. I'll try a different browser.

Asked by Paula Z. 10 months ago

Last reply by FredMcD 10 months ago