Showing questions tagged: Show all questions
  • Archived

Black Screen + Total Blockade

The Browser is gone completly basicly. I opened a "few" Tabs and then it suddenly crashed with my PC. Now My PC is getting old so Crashes aren't new but after the Restar… (read more)

The Browser is gone completly basicly. I opened a "few" Tabs and then it suddenly crashed with my PC. Now My PC is getting old so Crashes aren't new but after the Restart of the PC Firefox just didn't work, it would Open but that's where it ends i can't access anything it doesn't react to any inputs, it's black screen can't even see my bookmarks it doesn't open last opende sites or anything altough i can Input somehting in the Hot bar but it won't react to it and just try to google it but that won't work as well. I installed a second version of Firefox now but for example my passwords.. not all of those were saved somewhere else. So if someone knows a fix for that or to just get them another way through files along side my bookmarks that would be very helpfull. thankss

Asked by Kiro 1 year ago

Last reply by Kiro 1 year ago

  • Archived

password shows different on fuirefox but its correct. the same password on a website i use is Coco*#2010 but on firefox it will not recognize the password

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on c… (read more)

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on chrome and edge it lets me login with the password and email. firefox will absolutely not let me login even though everything is the same. plus firefox will not let login into my bank account but chrome and edge will.

Asked by 1996ram 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Disable popup after update

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like thi… (read more)

I have no problem with Firefox automatic updating, but I have a problem with the irritating popup coming every time after every update. Why do you nag your users like this? And why is there no "don't show this anymore" checkbox? Why is there no close button and you need to click trough the 5 steps every time??? Is there any way to disable this irritating popup in about:config ?

I installed my first Firefox years ago to get rid of popups and now Mozilla is slipping them in our face. Not nice.

Asked by Katy 1 year ago

Last reply by Dropa 1 year ago

  • Solved
  • Archived

Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

(MacOS) Full Screen Removes Tabs even when hovering to the top of Browser

As Title, Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover … (read more)

As Title,

Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover over and over, the tabs maybe appear 10% of the time, but whenever I click somewhere else other than the Tab Bar, it disappears.

I think this bug happened ever since I enabled "Hide bookmark toolbar". I have since reverted it back, but the error is still the same. Weird, since my tabs disappear since it has nothing to do with bookmarks.

Asked by Iha7 1 year ago

Answered by cor-el 1 year ago

  • Archived

Private window

Since 11/24/22 I cannot login to usbank using Firefox private window. For the last 5yrs+, I was able to do so. It is a FF problem because private window in Edge and Opera… (read more)

Since 11/24/22 I cannot login to usbank using Firefox private window. For the last 5yrs+, I was able to do so. It is a FF problem because private window in Edge and Opera work. Standard FF, 107.0.1 (64-bit), allows login but I prefer private window. Please advise

Asked by MickeyDM2 1 year ago

Last reply by MickeyDM2 1 year ago

  • Archived

no sound

hi. i have no sound in mozilla. this started yesterday. tabs are not muted. sound on laptop is up. and i get sound in microsoft edge. if i use youtube no sound. if i copy… (read more)

hi. i have no sound in mozilla. this started yesterday. tabs are not muted. sound on laptop is up. and i get sound in microsoft edge. if i use youtube no sound. if i copy url to edge perfect sound.

its not just yt. mozilla wont give any sound. video plays fine. yt is not muted. i have checked evrerything.

i am contactable at [email removed from public] on the left hand side of url there is a button with 2 small horizontal lines with a clear small circle on end of each line. in this it has options of permissions to block audio and video. i have both allowed. i have a couple of addons installed extensions i mean. abp its an ad blocker. i wonder about this. but this has been installed for a long time.

thanks Tadhg.

Asked by tadhgmorris 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

cannot use thiis server

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the … (read more)

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the results the message was that I could not use this server or that the server was unavailable.

Asked by jessioah 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Changing primary email

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "A… (read more)

Hi Team - I would like to change the primary email address on this Mac Mini to the one I use on other devices. When I add the secondary email address I get a message, "Account already exists" and the address is not accepted. I guess I could Delete Account and start again but that seems a bit drastic and I don't know what data might be lost. Any pointers please? Thanks, Ian.

Asked by Ian McPherson 1 year ago

Last reply by Ian McPherson 1 year ago

  • Archived

problems caused by updates

Because of your last two updates, I can no longer log into my bank account using Firefox. With version 107.0 I lost the ability to log into www.USBANK.COM and get the… (read more)

Because of your last two updates, I can no longer log into my bank account using Firefox. With version 107.0 I lost the ability to log into www.USBANK.COM and get the account screen, I just get a blank tabbed page, but the USBANK.COM system would still send a text to my phone with the security code required to log in.

With version 107.0.1 released today I no longer receive the text with the security code. Not that it matters because I can't get in any way..... it just gives me a blank screen tab. I now have to use the Microsoft browser to log in and do my banking.


November 15, 2022 Version 107.0, first offered to Release channel users on November 15, 2022

November 29, 2022 Version 107.0.1, first offered to Release channel users on November 29, 2022

Michael Hill

Asked by michael.t.hill1969 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Accidentally deleted an element(?) and it wont show up even after refresh

Hi, so i accidentally did a shortcut with a prompt on a screen that selects specific elements, and pressed create, and it deleted twitter profile pics even if i refreshed… (read more)

Hi, so i accidentally did a shortcut with a prompt on a screen that selects specific elements, and pressed create, and it deleted twitter profile pics even if i refreshed the page.

Asked by neeptre3p 1 year ago

Last reply by cor-el 1 year ago