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Firefox won't properly sync bookmarks and passwords?

On signing in to my android and Windows PC firefox browsers with the same accounts, the sync will update browser settings, history, etc. just fine but when it comes to bo… (read more)

On signing in to my android and Windows PC firefox browsers with the same accounts, the sync will update browser settings, history, etc. just fine but when it comes to bookmarked webpages in the default bookmarks bar and individual folders and passwords, they will be completely out of "order" -- I'll have both previously deleted bookmarks from my Windows browser pop up on my android browser and vice versa and as for passwords, some of them won't even sync.

Browsers have been re-installed to fix problems and I've even used the QR code to see if that helps. Nothing works.

What's going on?

Asked by Vibhor 1 month ago

logging back on the account

I accidentally logged my self out of my Mozilla browser and i don't have access to the email registered in this account cause i had decided not to pay for extra space the… (read more)

I accidentally logged my self out of my Mozilla browser and i don't have access to the email registered in this account cause i had decided not to pay for extra space the gmail account (tindijack@gmail.com), I opened a new email jtindi300@gmail.com is there away i could link the two to use a single account? I have my school passwords the mozilla account under that email, i still have access on my phone but i just don't have it on my laptop how can you guys help me?

Asked by Jack Tindi 1 month ago

Activationg Firefox Sync from a restored profile doesn't sync.

I have an old profile that i restored into a new version of Firefox. Everything works great except for Firefox Sync. Every time I try to connect, it disconnect instant… (read more)

I have an old profile that i restored into a new version of Firefox. Everything works great except for Firefox Sync.

Every time I try to connect, it disconnect instantly and ask me for the password every time, without ever syncing. I tried reinstalling firefox, rebooting, deleting "compatibility.ini", "troubleshoot mode", cleanup and reset, delete the extensions and add-on, delete "signedInUser.json", delete the "wave" folder, delete the "sessionstore" folder, delete "prefs.js", i deleted everything but it still won't sync.

Can you help me ?

here are the snippets of about:sync-log : https://pastebin.mozilla.org/SbjgZgH3 https://pastebin.mozilla.org/wDjVe20N https://pastebin.mozilla.org/F0oP3jn6

Asked by Andrea Coduri 2 months ago

restore passwords

Hi, I lost all my passords in firefox trying to sync iphone and Laptop. I had to setup an new iphone (13 Mini) from an ICloud backup. But somehow in the firefox-app under… (read more)

Hi, I lost all my passords in firefox trying to sync iphone and Laptop. I had to setup an new iphone (13 Mini) from an ICloud backup. But somehow in the firefox-app under passwords I got all the websites, but no login and password safed. So I deleted all this information on the iphone, since I still got all the data on my laptop. I startet sync, but what happend was, that it somehow synced the other way around and all the Pw an the laptop disappeared. Of course I didn't make a backup before. Any chance to restore these data? At the moment I could restore the data on the Iphone from an Iphone-backup. But now the sync works properly and always deletes the data on the Iphone. Any chance to transfere these data from the Iphone to the laptop apart from wrighting them manually? Kindly Georg

Asked by georg_kirchner 1 month ago

sync deleted everything from firefox on computer

I thought that if I sync'd firefox on my computer with my new Samsung Tab A7 lite that everything from firefox on the computer including tabs, passwords etc would appear … (read more)

I thought that if I sync'd firefox on my computer with my new Samsung Tab A7 lite that everything from firefox on the computer including tabs, passwords etc would appear on both the computer and the tablet. Instead, it appears that I deleted everything from the computer, or perhaps moved everything from the computer to the tablet. I'm not sure. How can I tell if everything is on the tablet? Is it possible to move everything back from the tablet to the computer? If so, how? I'm not very computer literate. Guess that's obvious. I'm also older, 77, and visually challenged, so please be patient with me. I'm not even sure where to find this question and any answers people may suggest on this website, so perhaps you could drop me a hint by email at wdentry@yahoo.com? Thanks in advance. Bill

Asked by wdentry 1 month ago

Confirmation email is not sending when trying to sign in

I'm trying to sign in to firefox on my laptop, it says it needs to send a confirmation email, and it NEVER SENDS. I have my email right, I have my password right, I have … (read more)

I'm trying to sign in to firefox on my laptop, it says it needs to send a confirmation email, and it NEVER SENDS. I have my email right, I have my password right, I have your email in my contacts like it said to, I've clicked resend multiple times and have been waiting for OVER AN HOUR and the email has not arrived.

Asked by odithrinok 1 month ago

I lost 20 years of my data when syncing, help.

Hello I have a horrible data recovery problem after reinstalling Firefox and my data is deleted and won't come back, including passwords, history, bookmarks, settings, pl… (read more)

Hello I have a horrible data recovery problem after reinstalling Firefox and my data is deleted and won't come back, including passwords, history, bookmarks, settings, plugins, etc. and these are extremely important to me. Please help me in their recovery immediately. This is very important to me.

Asked by Sakhre 2 months ago

Multi-Account Container List Sort Order Doesn't Sync

I use Containers a LOT and have added to my list. There seemed to be no way to get them ordered the same way in the drop-down list for a new tab as I specify under Manage… (read more)

I use Containers a LOT and have added to my list. There seemed to be no way to get them ordered the same way in the drop-down list for a new tab as I specify under Manage Containers, so I just removed and re-created them one at a time in the order I wanted. Now the Container drop-down list for a new tab appears in the right order. That's on latest Firefox on Ubuntu 22.04. I have Sync turned on for everything, and all the Containers I created in Ubuntu Firefox are shown in Firefox for Windows 10, but they're in a random order. This is extremely annoying, as I have about 25 Containers. When they're ordered I can quickly find the Container I want to use for a new tab, but the randomized order makes it difficult.

How can I get the Container list in Windows Firefox to be identical to Ubuntu Firefox - both sync'd with my one Mozilla account and both at Firefox v 121.0.

Thanks.

Asked by Jackal 2 months ago

Is it possible to merge two firefox accounts?

Is it possible to merge two firefox accounts? I created one account years ago and forgot that I created a Sync account and in the process I created a new Sync account wit… (read more)

Is it possible to merge two firefox accounts? I created one account years ago and forgot that I created a Sync account and in the process I created a new Sync account with a different email. Is it possible to merge both accounts into one so that I don't loose any of my data?

Asked by keganrocks921 2 months ago

Lost logins when logged out old laptop

Dear Team, I have changed my laptop and today logged out my old laptop. immediately i lost all my log ins which is older than few years. even i tried to restore old lapto… (read more)

Dear Team, I have changed my laptop and today logged out my old laptop. immediately i lost all my log ins which is older than few years. even i tried to restore old laptop and tried before sync. Even after i didn't get profile and log ins. Request you to get back my all log ins or how to restore or undo the changes. now i lost all log ins from mobile and new laptop. windows 7, 64 bit, Firefox 115.6.0esr (64-bit)

Asked by BOSS VEERAMANI 1 month ago

Stopping profiles from syncing

I have sync on. I have two profiles on one computer. These two profiles are syncing so that there is no difference. They b=now have the same bookmarks, extensions, home… (read more)

I have sync on. I have two profiles on one computer. These two profiles are syncing so that there is no difference. They b=now have the same bookmarks, extensions, home page , etc. I don't want that as I effectively now only have one profile. How do I keep 2 profiles from syncing on the same computer.

Asked by Bob 1 month ago

Addressing Firefox Browser Issue: Difficulty with Bookmark Sync

Hello Firefox Community, I hope you're all doing well! I could be facing a peculiar challenge lately with my Firefox browser, and I'm reaching out for some guidance. It… (read more)

Hello Firefox Community,

I hope you're all doing well! I could be facing a peculiar challenge lately with my Firefox browser, and I'm reaching out for some guidance.

It seems that certain add-ons can cause performance issues—sluggish response times, occasional freezes, and even crashes. Sometimes the problem persists even after disabling them.

Has anyone else experienced similar challenges with Firefox add-ons impacting browser performance? What strategies or tools have you used to troubleshoot and resolve such issues?

Looking forward to hearing your suggestions and experiences to enhance my Firefox browsing!

Best, LESCO Bill

Asked by Ahtisham Ali 1 month ago

Unable to sign in with mozilla account from firefox

Greetings from Greece, i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows… (read more)

Greetings from Greece,

i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows 11 installation, bind to an MS Domain and the latest version of Firefox installed.

With a great dissapointment i realised that i couldn't connect with my mozilla account while in the previous pc with with windows 10, worked and synced flawlesly. While pressing "Sign In" from the 3-line menu on the top right corner nothing happens, sometimes it opens a window that keeps loading and some times the login page is loaded. After inserting the email and pressing the button it takes quite some time, a red ribbon notification appears "Proccessing..." and when next screen appears and the password is entered... (it takes also quite some time) the red ribbon notification appears "Working..." and after a little while "The operation was aborted".

I've uninstalled and reinstalled firefox, cleared profiles and created new ones, took advantage of all refresh tools mozilla offers.... nothing. In fact in all 3 pc's we received today the reaction was identical. On the other hand if i try to login to mozilla throught Chrome or Edge the login process works like a charm.

Any thoughts, ideas would be very much appreciated.. could it be a Policy Problem for Windows 11 for example?!?

Thanks in advance for your time

Asked by Θάνος 2 months ago

Syncing problem?

After updating to v120 my Firefox started behaving strangely. With v119 I was able to fire up my Linux and Firefox and had immediate access to both Gmail and Calendar. N… (read more)

After updating to v120 my Firefox started behaving strangely. With v119 I was able to fire up my Linux and Firefox and had immediate access to both Gmail and Calendar. Now I am requested to sign in every time, are offered a Shareable Calendar (for which I have no use) and get a notification in my cell phone reporting a new login. It would appear that the problem lies in syncing as WhatsApp Web is also requesting scanning its QR code every time too. This is most annoying. No settings were changed after the update. As a temporary solution I grabbed a v119 tar.gz from my wife's laptop and installed it in mine. Now all is behaving normally as before. Am I doing something wrong? Will appreciate any help you can provide.

Asked by topocalc 2 months ago

Hola, me alegra saludarlos 👍😊 por favor, puede ser posible recuperar mis grupos de (Speed dial), es que he cambiado de PC. y quisiera recuperar todos mis grupos. De antemano muchas gracias.!

Bueno, como ya les he comentado arriba en (sujeto) quisiera ver sí es posible poder recuperar o restablecer todos mis grupos del (Speed dial) anteriores., de hace unos 4 … (read more)

Bueno, como ya les he comentado arriba en (sujeto) quisiera ver sí es posible poder recuperar o restablecer todos mis grupos del (Speed dial) anteriores., de hace unos 4 o 5 meses atrás. Es que he cambiado mi anterior equipo o PC., por otro más nuevo y mejor configurado., y me gustaría Mucho poder recuperar (todos) mis grupos de Speed dial. Ya he podido recuper todos los marcadores, pero NO he podido recuperar aún las páginas seleccionadas y guardadas en el Speed dial. Ustedes creen que sea posible hacer ésto? Sería estupendo poder volver a cargar éstas páginas en mí nuevo equipo. De antemano Muchas gracias por su ayuda, y que viva MOZILLA FIREFOX. El Mejor de TODOS.! y por BIEN LEJOS.!! 👍😊💙

Asked by Jorge Naviomar 2 months ago

Need to Sync Google Chrome data to/from the Firefox browser.

I am well versed in computers/servers in Linux, Windows, VMware, and AIX, so I am not a novice about troubleshooting issues. I run a powerful Windows 11 Pro machine (I9 C… (read more)

I am well versed in computers/servers in Linux, Windows, VMware, and AIX, so I am not a novice about troubleshooting issues. I run a powerful Windows 11 Pro machine (I9 CPU & 256GB of data on the SSD C: drive with five other SATA Drives that are each between 10 to 20TB. We are required to use Google Chrome at the office, and I SYNC that with my home machines. Recently I installed Firefox at home and found quite a difference in load time/speed (latency is what I am thinking) vs. Chrome. Firefox now is set up on other machines in my network (2.5GB Internet download speed and often run internet speed checks ensuring its speed}. My machines are Linux and iMac (M2 processor) as well as Windows 11. I have Eliminated any local network/router/bandwidth issues. I specialize in operating systems. I have been searching for plug-ins, extensions, support articles to find out how to I can get SYNC to work between the Chrome and Firefox browsers. I must trust someone who knows this knowledge to SYNC data between browsers. Please investigate method(s) to get SYNC working between these two browsers. Assistance greatly needed and appreciated.

Thank you much, Kenneth Johnson Kjsys1@gmail.com

Asked by Kenneth Johnson 2 months ago

Cannot log into NYS website for tax withholding.

I need to log into the NYS website for withholding. No problem with other websites an have useede the NYS website for years. My phone is [removed phone# from public suppo… (read more)

I need to log into the NYS website for withholding. No problem with other websites an have useede the NYS website for years. My phone is [removed phone# from public support forum] and email is [removed]

Asked by Thomas Lustig 2 months ago

unable to share to other devices from apps on iphone, can only send tabs from firefox to othger devices

I get the error message: "you don't have any other devices connected to this account available to synchronize". Force closing the app didn't help, this issue occurs in mu… (read more)

I get the error message: "you don't have any other devices connected to this account available to synchronize". Force closing the app didn't help, this issue occurs in multiple apps, I've hit "sync" many times already.

Asked by Ginger Flame 2 months ago