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  • Archived

can't get bookmarks or history

I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff i… (read more)

I've tried everything to get my bookmarks and history back! I also did a refresh and it didn't help! I don't know what else to do. I'm a 70 yr. old person so this stuff is difficult for me to understand. Help!!!!!

Asked by debra.hetland 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to use Skype

I am using the latest edition of Firefox (97 64bit)but unable to use Skype.I did report the problem to Skype who said that it is something in the browser that is not enab… (read more)

I am using the latest edition of Firefox (97 64bit)but unable to use Skype.I did report the problem to Skype who said that it is something in the browser that is not enabled.Can you help?

Asked by Terrysutt 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Message at start up will not go away and has been persistent for 2 wk w/upgrade?

The following message has come up every time I have started Firefox and it is now at the point of aggravation that I am considering using another browser. I was anticipat… (read more)

The following message has come up every time I have started Firefox and it is now at the point of aggravation that I am considering using another browser. I was anticipating updates might fix, but to no avail.

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore.

Asked by lombardi6 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

when opening Firefox 97 it opens multiple tabs

When I open Firefox 97 it will open multiple, 4 to 9, tabs and will not open. I can get Firefox to open using a refresh but it then will not access the internet. I'm not … (read more)

When I open Firefox 97 it will open multiple, 4 to 9, tabs and will not open. I can get Firefox to open using a refresh but it then will not access the internet. I'm not a "techie" and do not really understand he inner workings of the software, I do need help troubleshooting. This problem has also effected the Microsoft edge browser in the same manner.

Asked by Joe73 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

My firefox browser has a robot in the line and it says "Browser is under remote control (reason: DevTools)

I am confused as to why my firefox browser has a robot in the line and it says "Browser is under remote control (reason: DevTools) Is this a problem? I have updated Firef… (read more)

I am confused as to why my firefox browser has a robot in the line and it says "Browser is under remote control (reason: DevTools) Is this a problem? I have updated Firefox to the latest version and it did not make a difference. I'm concerned about this. Any advice?

Asked by elainebudner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SEC_ERROR_LIBRARY_FAILURE after syncing

Hi, brief backstory: When I set up my new desktop, I copied over the nightly profile from my laptop. This however meant that Firefox Sync kept confusing my laptop and my… (read more)

Hi,

brief backstory: When I set up my new desktop, I copied over the nightly profile from my laptop. This however meant that Firefox Sync kept confusing my laptop and my desktop, only ever keeping the most recently synced state from either. This persisted even after I changed the devices names.

Searching on the internet, I found a suggestion to delete `services.sync.client.GUID` from about:config. I did that, and long story short, I cannot open any websites on my desktop anymore. It fails immediately with SEC_ERROR_LIBRARY_FAILURE.

This error persists even after

  • Refreshing Firefox
  • Reinstalling Firefox
  • Creating a new Firefox profile

whenever I log back into Sync. So I tried deleting and recreating my Firefox account to get rid of whatever corrupted data is presumably stuck in the sync data, but even then the error still occurs. It only disappears if I create a new profile and *never sign into sync*, but this is not a long term solution.

Does anyone have an idea how to identify and delete whatever setting is causing firefox to choke?

Asked by strangeglyph 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox does not ask if I want to save OR open a docx file (possibly others)

Some weeks ago, I remember that opening certain documents after finding them in Firefox could be done by using it as a temporal file (or at least I deduce that because th… (read more)

Some weeks ago, I remember that opening certain documents after finding them in Firefox could be done by using it as a temporal file (or at least I deduce that because they were stored in a folder called temp somewhere in my computer's storage). I could do it with docx files, however it does not seem to be the case anymore. It just asks where to save it, which, although is fine, is not what I want. Given that it used to be different, I know it's possible to have it that way, so I'd like to ask: how do I customise Firefox so that I can open files as temporally stored instead of just downloading, as it used to be?

As an example, this is an document I'd like to open as a temporal file.

I hope I was clear, and thank in advance to the wonderful Mozilla community

Asked by tomasfelipe29 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I have been blocked from accessing a webpage

While in private window, I got a message saying I have been blocked from accessing a hotel website. Is the first time ever something like this happens to me on my compute… (read more)

While in private window, I got a message saying I have been blocked from accessing a hotel website. Is the first time ever something like this happens to me on my computer.

Asked by rmunozm1973 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I downloaded the new Beta version of firefox and can not connect with my email server- inbox.com anymore.

I downloaded the new Beta version of firefox and can not connect with my email server- inbox.com anymore. I have to check my email with google chrome. … (read more)

I downloaded the new Beta version of firefox and can not connect with my email server- inbox.com anymore. I have to check my email with google chrome.

Asked by mhaberlan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

YouTube Links From Applications No Longer Open To The Video.

Dear Community, Within a document that I am writing (personal use), I have hyperlinks to YouTube content for study purposes. Clicking these links have always worked, but… (read more)

Dear Community,

Within a document that I am writing (personal use), I have hyperlinks to YouTube content for study purposes. Clicking these links have always worked, but as of today I get this now. If I type the exact same link into the address bar manually, it goes straight to the content, but clicking the link does not.

I was going to upload a screen shot that is like 102 KB. 20 minutes, and the circle is still going around. I think it maybe time to ditch Firefox. People all over the internet are saying that it is slower than other browsers. So many sites break. An old version of microsoft explorer displays pages better sometimes.

I hope this link shows you what I experienced.

https://www.youtube.com/supported_browsers?next_url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DsaN5Vws4c9c

Asked by pranara 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Make Firefox Full window transparent (even the main conetent)

i have found themes and extensions that make the bar transparent but i want the full the whole window transparent meaning i want to see through the firefox window . … (read more)

i have found themes and extensions that make the bar transparent but i want the full the whole window transparent meaning i want to see through the firefox window .

Asked by Golam 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

YouTube Studio

Hi, if I try to go on to the YouTube Studio Website the Site is loading but then results in a White screen I already tried other Browser and they are running fine with t… (read more)

Hi, if I try to go on to the YouTube Studio Website the Site is loading but then results in a White screen I already tried other Browser and they are running fine with this Website. Some hours ago I had no problem with this Website just since I think its now since 2 or 3 hours since it doesn't work anymore... How can I resolve this problem?

PS: My OS isn't Windows 10 but Windows 11

Asked by Achampnator 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

can't sign in Outlook email

I have used Firefox with my Outlook email account for years. This morning when I open my email it displays the message list briefly then goes to "Something Went Wrong." … (read more)

I have used Firefox with my Outlook email account for years. This morning when I open my email it displays the message list briefly then goes to "Something Went Wrong."

Microsoft has confirmed it's not my computer and not on their end.

Updating to latest Firefox does not work.

Asked by swabrow 1 year ago

Answered by FredMcD 1 year ago