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homepage

为什么每次打开都会显示这个界面呢? Why is this interface displayed every time you open it? 我的电脑并没有这个文件,请问要怎么解决呢?期待你们的答复,谢谢 My computer does not have this file, how to solve it? I look fo… (read more)

为什么每次打开都会显示这个界面呢? Why is this interface displayed every time you open it? 我的电脑并没有这个文件,请问要怎么解决呢?期待你们的答复,谢谢 My computer does not have this file, how to solve it? I look forward to your reply. Thank you.

Asked by long1d2h 1 year ago

Last reply by cor-el 1 year ago

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locked out, how do i contact someone???

i used a new email to setup firefox, but as i didnt have my email registered yet, firefox locked me out during sign in. how do i contact someone to fix this? thanks … (read more)

i used a new email to setup firefox, but as i didnt have my email registered yet, firefox locked me out during sign in. how do i contact someone to fix this? thanks

Asked by douglas_ecob 1 year ago

Last reply by cor-el 1 year ago

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Boomarks Default Save Folder

Hi I am currently having to rebuild Windows from scratch (again!) and can't work out how to set my Bookmark folder to duplicate th Windows 'Favorites' folder location. Th… (read more)

Hi I am currently having to rebuild Windows from scratch (again!) and can't work out how to set my Bookmark folder to duplicate th Windows 'Favorites' folder location. The reason for this is due to Windows forcing Edge to link to its apps despite not being the default program/app set as well as the legacy location from booting into different environments. I have tried the recommended add-ons but none of them just allow me to set the new location, which in my case is simply 'D:\Favorites'. I have done this with my old install (the one I'm using now) but want to set the same folder in my new install. Does anyone know of any settings, registry fix or simple change I might have applied to the old install. Thanks in advance

Asked by Les 1 year ago

Last reply by Les 1 year ago

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Restore previous session options NOT showing for me

When I restarted Firefox after a freeze, I did NOT get the familiar message that lets me choose to restore all windows. When opened, Firefox showed only ONE window (the o… (read more)

When I restarted Firefox after a freeze, I did NOT get the familiar message that lets me choose to restore all windows. When opened, Firefox showed only ONE window (the one I was working in when it froze up). The Firefox menu (upper right corner) does NOT display a Restore Previous Session option. It's as if all the windows open in my last session never existed. Is there any way I can still reopen them now?

Asked by pollydell 1 year ago

Last reply by FredMcD 1 year ago

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profile wont reinstall

As with others I can't find my old profile. I renamed it long ago as my primary profile and have updated firefox many times since. On Sat 8/14 I updated Sahara and my pr… (read more)

As with others I can't find my old profile. I renamed it long ago as my primary profile and have updated firefox many times since. On Sat 8/14 I updated Sahara and my profile won't reload, instead I'm getting a window claiming the profile is too old. I've been through and through the FAQs and am not enough of a successful user to get to the right folder to find a usable profile with my data still in tact. about:profiles, where I usually go now had 43 profiles in it including my previously renamed profile but that doesn't help. I refreshed ff without success. I tried to find help in the many profiles help pages that said click on this, copy this, click on the profile tab, go up one level and turn left and you lost me. Can anybody help me find my usable profile and simply explain how do I re-initiate it? Thanks.

Asked by veh_4_sale 10 months ago

Last reply by cor-el 10 months ago

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Is there a way to refresh just the firefox tab titles?

So here is my issue. I have about 500 tabs open on my Firefox browser. Whenever I need to restart my computer, I close my session, restart, reopen Firefox and it loads my… (read more)

So here is my issue. I have about 500 tabs open on my Firefox browser. Whenever I need to restart my computer, I close my session, restart, reopen Firefox and it loads my entire session no problem. The neat thing about this is that when I do this, the tab title (along with the website icon) is preserved but the actual page only reloads when I switch to that tab. For example, imagine I have a YouTube video titled "Programming in Python", the tab would say "Programming in Python - YouTube" with the YouTube logo to the left of the title. There is definitely some kind of cache magic going on because say if that video was taken down on YouTube, the title would still be preserved until I switch to that tab. In my latest reloaded session, I noticed that tabs #250-500 failed to load the tab title and instead show the website URL with the icon I attached below. Is there any way to reload these tab titles without actually refreshing the page manually one by one (kinda like how Firefox does it on startup)? This is kinda how I navigate and it isn't helpful seeing just a URL.

Asked by zetanatural 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Update

A message has come up saying that an update is ready and should be downloaded. Question: Will I lose the websites/tabs that are on the top bar or will they all be reload… (read more)

A message has come up saying that an update is ready and should be downloaded.

Question: Will I lose the websites/tabs that are on the top bar or will they all be reloaded automatically?

Many thanks

John

Asked by johnvernon8817 1 year ago

Last reply by cor-el 1 year ago

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Open correct program on download with FF on Linux

I'm using FF on Linux FC 30. If I download a file, let's say it's an RPM file it gives I get a dialog that says "You have chosen to open: Someprogram-1.2.3.rpm. What sho… (read more)

I'm using FF on Linux FC 30. If I download a file, let's say it's an RPM file it gives I get a dialog that says "You have chosen to open: Someprogram-1.2.3.rpm. What should Firefox do with this file Open with Apper Installer (default)"

If I click OK, nothing seems to happen. The "Apper" program does not open. Similarly, if I download a PDF, a PDF viewer does not open either. I'm not sure why it offers to open with that if it does not actually do it."

Instead, I have to click on the Downloads arrow, open the containing folder, right click on the file in a file explorer and have it open that application. Or, find wherever FF decided to put the file, currently FF favors /tmp/mozilla_my_id_0 and execute the program in a terminal.

I'd like to have FF actually do what it offered to do. I like to have it ask first. That part is good. But I want it to actually run the program. Apper exists on my system, and I have PDF viewers as well.

Secondly, I want to have FF download files in the normal Downloads folder and not some place off /tmp.

How can both things be fixed?

Thanks, Ben

Asked by ben.pracht 1 year ago

Last reply by Terry 1 year ago

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firefox versions

too many websites (as well as mozilla/firefox) were asking me to download a newer version of firefox on my macbook pro running safari. I downloaded the most recent Firefo… (read more)

too many websites (as well as mozilla/firefox) were asking me to download a newer version of firefox on my macbook pro running safari. I downloaded the most recent Firefox version and keep getting an 'update now' message from mozilla/firefox and now I've got like 5 new installs of firefox (today) that apparently aren't the newest?

Asked by veh_4_sale 1 year ago

Last reply by cor-el 1 year ago

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help built small auto-hide script

hi.. i would need help to built a small auto-hide script... i am new to this and ive checked this tread, its in the right direction but not exactly what i want... https:/… (read more)

hi.. i would need help to built a small auto-hide script...

i am new to this and ive checked this tread, its in the right direction but not exactly what i want...

https://support.mozilla.org/en-US/questions/1284841

i want the Tab-bar to show fast when i hover the half upper part of it (purple area in screenshot) stay there as long as im there and if i leave wait 10secs then hide

also i want the navigator toolbox to show fast when i enter the green area then hide after 3secs when i leave it.

all transition for both in and out 200ms -

i have firefox v69, i am always in maximised window, never fullscreen

Can anyone please help?

Thanks

Asked by m003 7 months ago

Last reply by m003 7 months ago

  • Solved
  • Archived

Firefox ESR started having security certificate issues this evening.

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a sp… (read more)

I have been using Firefox ESR 52.9.0 (32bit) on my Windows XP computer for some time now and a while back there was a problem with security certificates. They issued a special patch for the ESR version so we could continue to use Firefox. It would appear that this problem has somehow reappeared. Can we please get a patch once again to clear up this issue.

Thanks

I can't send troubleshooting information because I can't even connect to the Mozzilla website on my XP computer. I had to send this request from a different computer

Asked by David6040 1 year ago

Answered by Wesley Branton 1 year ago

  • Archived

Dissappointed in you support

I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage, BookmarksI really want to speak to a… (read more)

I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage, BookmarksI really want to speak to a voice on the phone so I can explain it but that is not an option on the website. I WANT TO SPEAK TO SOMEONE WHO CAN HELP ME!!!!! I have tried a couple of the self solutions and I have the same problem. I am about to just delete this POS and go back to POS Safari. Firefox works wonderful when it is up and running but if my machine loses power or I reboot, Firefox gets wrapped around the axel and I can't get my Bookmarks/favorites back. Also, LASTPASS used to have a small icon in the upper right part of my homepage......now that is gone. I hope to here back from you.

Robert

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by rdsomers 1 year ago

Last reply by Chris Ilias 1 year ago

  • Solved
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Cannot update Firefox browser

My Firefox is currently on version 69.0. I am trying to update it by going to Firefox -> About Firefox. When I click about Firefox, the window opens displaying my curr… (read more)

My Firefox is currently on version 69.0. I am trying to update it by going to Firefox -> About Firefox. When I click about Firefox, the window opens displaying my current version. From the articles about updates I read, it should start automatically updating, but nothing happens. I click the "Restart to Update Firefox" button, and my Firefox session is restarted but I am still on version 69.0. I do not see any other way online to go about updating Firefox other than this route, so I am not sure what to do. Any thoughts? Thank you!

Asked by ckopulsky 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Video Lagging at other platforms other than youtube.

I dual booted Ubuntu 19.10 in my laptop alongside Windows 10. The videos in my Firefox browser (on Ubuntu) lags in between, it plays smoothly and after sometime it lags.… (read more)

I dual booted Ubuntu 19.10 in my laptop alongside Windows 10. The videos in my Firefox browser (on Ubuntu) lags in between, it plays smoothly and after sometime it lags. The lagging is not so worse, but still it disturbs me from watching the video. If I play the same video in Windows in Firefox the video plays well. The main problem is with the site ' www.geeksforgeeks.org ' in Ubuntu (Linux) and the same site plays well in Windows Firefox. I have tried fixes like : 1) 'set media.benchmark.vp9.fps = 0' 2) https://support.mozilla.org/en-US/questions/1245735 but they didn't work.

System specs : 8gb of RAM 4gb of Dedicated Graphics card of AMD Radeon RX 560X AMD Ryzen 5-3550H processor

Asked by Bipin Jadav 1 year ago

Last reply by Bipin Jadav 1 year ago