Firefox Support Forum

Latest Firefox 118.0.1 (64 bit) Windows 10 pro upgrade has completely disabled all tabs and comes up with a silly and annoying comment wich provides no information whatsoever. Very annoying and totally useless. Please provide fix/workaround/new upgrade without this fault infering with the program.

Firefox built-in PDF viewer not working correctly. Some images in PDF from below link corrupted but no problem with Google Chrome and other PDF viewers. https://btohq.sgp1.cdn.digitaloceanspaces.com/bto/nov-2019-bto/plantation-village.pdf

I've been looking for help for a week now as to what happened to my ability to print from Firefox? Everything was fine until last week with the update. It's not my printer as I am able to print from other browsers. I've tried uninstalling and reinstalling. Trying to clear saved printer setting per Troubleshooting advice. I even deleted it from my computer to try and get an earlier version but it keeps bringing me back to the latest version that does not work. The worst part was I was trying to back up my computer (restore point) to an earlier date my Webroot was not allowing me to do that I I could not get that turned off. I called the Geek squad who remoted in and made things worse. She somehow deleted my ONLY restore date there. So for a week I have been trying to find help. You are my last resort before I switch to another browser. I work from home so this is not convenient, as I print often. Switching browsers just to print is wasting time (I don't like the other browsers). HELP!

i have gone through all sorts of different options, changed my dns, gone through the settings of every network adapter, browser settings, i can not find a solution! so most websites i try to visit start by giving me that error code, but if i try to click advanced and select visit the site anyways, after about the fourth try, a page comes up saying that content filtering has blocked me from accessing this page, block.opendns.com to be exact. i have no idea what to do at this point, can anyone help me out? this is what comes up from the original error code: https://store.steampowered.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:

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-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
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-----END CERTIFICATE-----

Hello. I see a folder with this name (BSP2 trash folder for undo of bookmark deletes - DO NOT REMOVE !)

occasionally among my real bookmarks. Rarely is there a link inside one. What the heck is it? Why is it there? And should I really not dispose of it?

I do not have this problem with any other browswer, am using Win 11. have tried run troubleshooting and have reinstalled firefox. am about to give up on firefox after many years as there appears to be no help for this problem

Hi, I'm running Firefox 118.0.1 on Ubuntu 23.04, with no plugins and extensions disabled. In gmail, if I type into the search box, gmail shows an instant set of search results as a drop down list from the search box. The problem is that if my mouse happens to be over where that list appears, then often, once the list appears, subsequent keystrokes are misinterpreted as keyboard shortcut commands, rather than additional characters to add to the text in the search box (the focus is on the search box while I'm typing). This doesn't happen in Chrome, but I'm not sure if it's a Firefox or Gmail issue. Anyone else see this? Josh

I have 2 bank websites that will not open in browser. I have used these websites for a decade or longer. This issue started about a week ago. I have restarted computer, run antivirus, trouble shoot Firefox, refresh Firefox. Still no change. I can access any other website I want without problems, The websites will open in Android and Kindle, but not windows Firefox or Chrome or Safari. Any and all help would be most appreciated.

I am a very long user of Firefox but absolutely hate the migration to an upgraded PC. I was trying to backup my firefox settings/profile to save passwords, bookmarks, etc. When I went through the process of creating the profile, it reset my Firefox settings altogether and now populates my Windows desktop with firefox folders and files (folders like cache2, minidump, startupCache). If I delete the files, once I rerun Firefox, they come back. How do I revert to the typical setup where those files are held in the User area or otherwise? As it stands, Firefox is totally unusable.

Many thanks to anyone who can help.

It really irritates me whenever i use youtube, facebook and other kinds of websites. The missing of the round corners makes the whole page sucks and ugly. I tried updating firefox, checked my settings, nothing changed. Is there a way to fix this?

When I click on Firefox, my email comes up. Now the whole screen is covered up with an ad for Microsoft 365, and there is no way to delete it. I have tried re-booting and spent an hour trying to find solutions, which either don't apply to my problem or the solutions appear so complicated I can't follow them. I am 76, and just want to be able to do the most basic use of my computer.

I do know know if you even understand what i am trying to say here but ill try my best lets say i am in Facebook on Firefox and i am typing something. Sometimes when i an typing a pink bar comes up at the bottom left of the screen? not sure if it Firefox or windows but sem to come up only in Firefox. Recently comes up a lot

Hello there,

So I have this issue where the tabs I left opened on my PC are not showing up, only the ones from 3 days ago (even though I used it yesterday)

Before, sync would, I assume, work automatically when Firefox is closed or something like that, which isn't the case anymore for me, for the last few days/weeks..

So I'm wondering, what can I do to make it work like before?

Thanks in advance!

I have always been able to login to walmart.com, but the last few days the "verification screen" does not respond and does not let me in. I can still log in on two other browsers, but I prefer firefox. Any help out there?

When Firefox closes by itself (crashes) or becomes unresponsive and I manually close it via Task Manager afterwards when I click on Firefox Desktop icon or Firefox taskbar icon Firefox opens but only at the Taskbar and not full Desktop screen.

See posted image.

The only fix is by deleting the Profile folder in Mozilla AppData hidden folder and replacing it with a restored copy from a System Backup file or a copy of a previous Mozilla Folder with Profiles Folder in it.

Once I replace the current Firefox Profile folder Firefox starts working normally again and starting full screen on my Windows Desktop.

This has been happening the last couple of Firefox versions and with the latest version installed.

Seems to be some sort of conflict with Windows 11 Pro or possibly a Windows security issue.

Thanks in advance

NOTE: I tried pressing Ctrl or Windows key + Arrow Keys to see if possibly it was hidden by Windows. Sometimes if I press Ctrl or Windows Key + and Arrow key the hidden app would show up. But this happens very rarely.

Get pop-up (or whatever you wish to call it) while browsing. No way of clearing it.

It does not show in Task Manager. Closed all the Google (first name) processes no change.

Screen shot attached.

Went into firefox help then closed help tab and then original tab OK.

This new update, every tab is closed! Annoyed is an understatement. This has never happened before. Really really annoyed to the point of changing browsers after using this for years now.