Firefox Support Forum

I sign into Xfinity email using this: https://connect.xfinity.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX I get a jumble of data but only one of four mailboxes. Microsoft Edge shows ok. Xfinity installed a new mail process from a company called OX.IO Thanks for your help

Firefox always plays sound through my speakers, even if I select another audio output. The only way I've found to get around this is to open sound settings and disable my speakers. Then Firefox will use the correct output device.

No other applications have this problem, and all my audio devices work fine, excluding Firefox. Any help would be appreciated!

Hi,

The paste function on Firefox suddenly doesn't work. I've tried to paste passwords from my password manager into different sites and they don't work. The username is acting funky too. It usually pastes into the site after multiple tries.

Any advice? Please help. Thanks. Phil

Since your last update Firefox window opens too big for my Mac page so I cannot see/access my desktop files or the menu any more. Is there any way to make it smaller again?

Dear Sir/Madam,

For security reasons, when I long in to a Firefox on a different computer, which is not originally mine, how I should set a timeout on that log in? So in case, I forget to sing out, the firefox will sign out automatically?

I save all my passwords in Firefox and I would like to ascertain my privacy maintains.

I appreciate your response in advance.

Kind regards,

Mohsen

My FF id gets logged out whenever I restart my computer, due to which all my sync data is removed from that system. My FF id is used on 3-4 systems and 1 mobile but never faced such issue. Also the said problem of logging out is faced from last 7-10 days on only one system. Kindly help me out in the same.

For years this has been working GREAT! Then suddenly after a recent FireFox update, Pinterest broke again.

Used to Function:

• Logged into Pinterest.
• The browser stayed logged in.

Current Function:

• When I load Pinterest.com into a browser page in firefox, it looks like I'm signed in.
• When I attempt to "pin" something to pin (any of the methods available to do so--all 3 have the same result) a pop up from Pinterest appears, says "welcome back" and tells me to log in.
• At first this worked but annoyingly it asked me for every pin I wanted to do. It isn't h olding the session, apparently. Now, after a few moments of pinning recipes and other articles from my email newsletters I want to save for later, it says I've had "too many log in attempts" and am apparently blocked from Pinterest because of it for 30 minutes or longer.

I was logging in with Google. So its blocked everywhere (any browser, any device)

Hello,

My profile folder get huge!

My FF gets slow, uses a lor of RAM & the profile folder size goes huge.

So, while trying to locate the folder content that can be deleted- I came across a folder named: "to-be-removed".

[ ... AppData\Roaming\Mozilla\Firefox\Profiles\ <profile folder> \storage ]

1. What is the purpose of this folder? 2. Is it safe to delete all of it's content(to empty it)?

Thanks.

I found the use of using right-click on images to get a general menu, and the middle-clicking on "Open image in new tab" a boon, because it would often enlarge the images and make them easier for me to see.

In the past two days, suddenly this has become a hit or miss situation and I'm not sure why. Sometimes I can middle-click on "open image in a new tab" multiple times and get no response. Other times if I hold down for a while and then release, it will open the image. And then other times again it will work as intended.

I'm not quite sure why this issue has suddenly occured.

Firefox is up to date, Version 113.0.2 (64-bit). My mouse is a KLIM Blaze, drivers 3.1 which again seem to be up to date. My middle-click in new-tab is set to true in firefox's config.

Does anyone know why these issues are happening?

The following link will not allow me the instal into my extensions?

https://dnsriacontent.nuance.com/15/setup/ffinstall.html?lang=enx&version=16.0.200.121

Well, this is not much support question, but I didn't found better place to ask.

Why is this nice feature disabled by default? It is disabled by default not only in Firefox, but also in other major browsers like Chrome, Edge, or Opera.

If I wanted to activate it (Because it is nice feature), then I must press F7, or click on checkbox in settings.

If you don't know what I'm talking, then it is the "Always use the cursor keys to navigate within pages" option.

I use Firefox in 4 different devices and only one shows the vulnerable passwords and all of them are synced and also all of them have the same settings.

Any idea as to what may be going on and how to solve it?

Thanks.

I see in the blog the roboform extension does not work with Firefox for many users. It errors that it only works in a browser. Why can't Roboform see or associate the connection when Firefox browser is in use. If it is in use, then Roboform should work. Is it a Firefox problem or a roboform problem? Between both of you surely someone can resolve this problem? It seems Roboform has washed their hands of the problem because they reply with a standard enable process that doesn't work for many people. I am on my 2nd new computer and still have the same problem. Again the error states it only works when the browser is in use. If the browser is in use, then what is the problem? thanks for any assistance you can provide.... I like Firefox and Roboform, it would be a blessing to have both working at the same time. A screenshot is attached for the error

https://yummy.doctor/video-list/structuring-water-with-the-iteracare-frequency-wands-demonstration-with-amandha-vollmer-and-ashley-may

Please have a look at this link. Everyone on the team is having the same issue that when we try to play it we get this error: "The media could not be loaded, either because the server or network failed or because the format is not supported."

This link will work fine in all other browsers. Every other video on the site (over 200 of them) work fine in FireFox, this one will not. We would appreciate any assistance in this matter.

i posted this a few days ago. Have had no reply

I put in the membership number and password as normal, and click log in and then it goes straight to apage which says

Please enable cookies In order to take full advantage of the British Airways web site, cookies must be enabled in your browser. No personal information will be stored in the cookie. Please enable cookies and restart your browser. British Airways will always respect the privacy of your personal information. For more information see our cookie policy.

This isn't normal. There is nowhere to click to enable cookies. I can log in using Microsoft Edge. Something has gone wrong in the last few days. I have used this site with Firefox for years without a problem.

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

I just installed a few new drivers, which apparently caused my laptop to restart, but for some reason when I oppened Firefox again, it loaded a session from a month ago, not the session I left this morning. I looked in the Firefox/Profiles directory and couldn't find any recent sessions there either. Why has Firefox lost my session, and is there any way I can get it back?

Hi I am losing all my windows and tabs within these windows when Firefox does updates.

I lost 3 lots of windows with tabs just before Christmas 2022 and about two months ago they all appeared again after an update, I was so happy, then about 1 hour ago I found another update was done today 28-5-2023 and now I have lost them all again. But another group of 2 windows including tabs that I lost about two & a half month ago turned up instead.

Are you able to help me find the disappeared windows/tabs and be able to keep these windows & tabs until I am finished with them, it is very annoying

Thank you Regards, Doug