Firefox Support Forum

I already have Firefox version 102.7esr (whatever that means), but one of my online accounts required an upgrade in order to access it. So I installed version 109 last night. It was working fine, I thought, but it won't open this morning. My version 102 is working. Wouldn't 109 automatically replace the older version? Are they competing? How do I get 109 to work again and replace 102?

I keep getting tab crashes. I have cleaned up cookies, I have returned Firefox to default settings, I have restarted and tried it in Troubleshooting mode. The problem continues. Suggestions? I'm on a 2012 macbook pro using Sierra 10.12.6. My Firefox is the latest version. I have submitted crash reports.

My crash report ids are: bp-8836a22d-3fd1-436f-9bb2-e480d0230312 3/12/23, 12:26 PM

bp-593cd234-c30e-4818-b8d9-943d60230312 3/12/23, 12:26 PM

bp-5f3140e5-dae4-4aa9-b994-232820230312 3/12/23, 12:26 PM

bp-7c4d37f2-edcd-432f-8b8d-7805e0230312 3/12/23, 12:26 PM

bp-8c6613f2-0093-45e1-b876-cc2780230312 3/12/23, 12:26 PM

bp-ab8aa621-972d-4445-b2f7-da2710230312 3/12/23, 12:26 PM

bp-c67edc78-99ae-47b5-bac6-2b09c0230312 3/12/23, 12:26 PM

bp-d030b605-227f-4765-aed4-835700230312 3/12/23, 12:26 PM

bp-5cc93a50-d768-4d4d-a3f0-8c9920230312 3/12/23, 12:26 PM

bp-976c19af-0b26-4ae6-8731-9e53e0230312 3/12/23, 12:26 PM

Was inspired to follow the volunteer link. Would like to contribute my extensive tech knowledge and (English) writing and editing skills in your help articles. Coordinating Korean translations with my life partner is also a possibility as it could help me learn their language more quickly.

Step one says to sign up, but not finding the link for that, or for orientation videos noted in step 2.

Please help me help Mozilla! :-).

I'm overdue to give something back to this vital community!

in peace, "AArexx" Aaron Ruscetta FLOSS Evangelist and friend of Atlanta Linux Enthusiasts

Please allow for my Emails to be delivered. Many for the last few days are returning as Failed Delivery! I use PoBox ([edited email from public] @pobox.com) to stop Hackers. That email address then send my emails to my [edited email from public] @gmail.com Why has this become a problem? Whoever changed this in my Gmail needs to be Fired !!

I have forms downloaded and now I want to use typing to fill in answers. I don't want to print -- I need to do my own typing!! So how do I do it?? Previously I could do. Why no longer?? dave

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Suddenly my Bookmarks Toolbar vanished from my browser screen. If I click on the Bookmarks Tab I can get the list of the Toolbar as a side bar, but I prefer it to be a horizontal bar always visible. Please tell me how to restore it to its previous state. Thanks!

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place.

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled?

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead of being @gmail.com or whatever, is @port*********.org. I tried logging in with another email that had @gmail.com and it worked just fine.

What I'm really asking is: Is there a way around this or is this in vain?

I've been reading all the information about notifications, but I can't seem to stop the small popouts that slide into sight from the upper right side of the browser page. They appear to be from my gmail repeating whatever latest email has arrived on my page. I've tried so much on the settings page, I am now in the fog of war. Can't see where/what I am supposed to do. This just started 8-10 days ago. I'm not sure what has triggered it, but it's really annoying. Any ideas on how to resolve this? Answers have to be in plain English, please. Thank you.

I am able to login to my account however my "primary password" was breached and changed. I am now unable to login to the browser and use my Bookmarks.

You'll know it has been breached because I have only used on password since I began using FireFox. As of January 9th, 2023 it has been changed to something new.

How can this "primary password" be removed or reset?

Up until 2 weeks ago, all ESPN+ and ESPN3 content played on my Mac. It no longer does. When clicking on the start button the screen goes to black, the title of the content appears, but no video. Firefox 109.0.1 MacOS 10.12.6 Content plays as expected with Safari

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more information.

[FYI, I don't care, but I never heard of cloudflare.]

I then click on 'additonal troubleshooting information.' on this failure page where it says:

Error 526 occurs when these two conditions are true:

   Cloudflare cannot validate the SSL certificate at your origin web server, and
   Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

So I go to Settings>Privacy and Security. First, no Overview tab. But under enhanced tracking protection, I have Standard selected and with strict one of the options, I think I'm where I supposed to be NO!. So I search for SSL, and there are no hits.

Thus I am in a total failure state, unable to do what should have taken 1 minute to easily find out!

WHY CAN'T I JUST TURN THIS OFF FOR THIS ONE INSTANCE???? I mean, it's Burger King, and all I NEED NOW is nutritional info for what I just ate and there is no way on that results page to temporarily turn off the problem. Cloudflare? CloutFailure is more like it. They have taken my choice to choose!

This so frustrating, such a simple thing, why isn't there something to temp turn off?