Firefox Support Forum

4 PM, November 7, 2023 EST. The "About" page of all YouTube channels suddenly disappeared, whatever the the login status. A compressed version will show up from a channel's home page when clicking on the site description from its Home page. Make things weirder, ~6:15 PM it WAS visible from the Tor browser but started acting the same. I have no ad blockers, or ANY extension installed on any apps, including Firefox/TOR browsers. Updates to both browsers were made prior to this behavior. It may be Google/YouTube's fault but it's becoming frustrating because I prefer Mozilla's browsers over Edge or Chrome.

Had to reinstall my pc over consistent error messages (thank you windows 10 for being the same pos system), and now all my bookmarks are gone, the bookmark backup folder is also empty, I have two years worth of personal and business related sites saved that will cripple me financially and mentally if I can't get them back.

Reaching out to Sync to try that, but looking for any kind of alternative fix here to recover the bookmarks.

Hello,

How come that we are in 2023 and we still do not have major features like Chrome's Profiles or Orion Browser's Profiles.

For example, Orion Browser creates an app per profile and this allows MacOS users to customize each app with a different icon. This seems small but on a taskbar we can differentiate the instances faster.

Why is that the best option for managing profiles in Firefox is the Firefox Profile Switcher, a third-party tool supported by a community member?

Will this ever be addressed? Firefox is better than the others in so many things but, for example, even Safari implemented Profiles now.

To be clear: containers are NOT the same thing as profiles and profiles still have an usage. For example, my work profile has no syncs, different extensions and stricter configurations than my personal profile and this cannot be done with containers.

Thank you!

This morning the add-on 'Search By Image' has ceased working. I use it daily, it worked yesterday, and so far as I know there have been no updates to FF or SBI or Windows.

To test I tried removing SBI and re-adding it, and disabling Malwarebytes.

I disabled SBI and installed "Image Search Options". ISO works, though I prefer SBI.

Win11, FF is now 119.0, but it auto-updated when I went to check so I do not know what it was when the problem began this morning. I have not restarted, I have too many tabs open at the moment.

This is also happening to a different PC that is Win10/FF, but never had Malwarebytes installed. SBI still does not work after restarting FF v119.0 in Win10.

Any ideas on how to diagnose this?

Firefox is running x 8 in my task manager at the moment. Why does it keep multiplying and slowing down my computer? I am almost ready to uninstall Firefox. If I merely need to revert to an earlier version of Firefox, please let me know how to do that. Thank you. Shannon

my electronic health record is freezing using Firefox on 2 different computers in 2 different locations. Internet speed 45 mbps at 1 location and 900 mbps at another. Able to use it on chrome.

Hello, I've got a reproduction issue on France TV live programs which I watch through nordvpn. The picture keeps "jumping" fast up and down in a very bothering way. This doesn't happen when the video is NOT live. I run the latest version of LINUX MINT. What can I do to fix it? The only way I found to stop the issue is to take down the resolution of the live video to its minimum which gives me a disastrous picture but stops the "jumping". I guess you might say there is something wrong with my GPU. The point is that my PC is brand new with an AMD 5600G, new MB, 16Gb of RAM and 500w of PSU. BUT more than anything I have to say that everything WORKS FINE with CHROME. I like FIREFOX I have been using it literally for decades now. (I'm 75). Is there a solution? Looking forward to hearing from you. Thanks in advance. François.

I am unable to play any videos on firefox only because of this WidevindCDN crash messages. i have updated firefox to the latest version and restarted the device and tried again however this error keeps showing up and doesnt let any video play. Please fix

Some websites display poorly on Firefox 119.0 on my Dell computer running Windows 11. Some of the letters of the fonts are too thin and hard to read. They display correctly in Edge.

I have used Inspect Element to see that the font is: font-family: Roboto, Helvetica, Arial, sans-serif;

The problem goes away if I change this to: font-family: Helvetica, Arial, sans-serif;

I do not have the Roboto or Helvetica fonts installed on my computer.

The problem fixes itself if I turn off the setting for "Allow pages to choose their own fonts, instead of your selection above." However, this is not a good solution, because it introduces other issues.

Any help or suggestions would be greatly appreciated.

I have researched this for several hours and tried many of the suggestions online.

1) I have disabled all extensions. 2) I don't have any Themes installed in Firefox. 3) I have tried "Smooth edges of images and text" turned on and off. 4) The problem still occurs when running Firefox in Safe Mode. 5) I don't have a "High Contrast theme" enabled in the OS settings. 6) I am not running uBlock Origin. 7) I have played with Clear Type but the problem was occurring before that. I have tried modifying Firefox's gfx.font_rendering.cleartype_params.gamma to the value of GammaLevel from Windows's registry Computer\HKEY_CURRENT_USER\Software\Microsoft\Avalon.Graphics\DISPLAY1. 8) I haven't installed any fonts on my computer. 9) I tried setting security.sandbox.content.level = 1.

Was getting some crash reports....now have a black bar on top of new tabs...it finally scrolls when you are halfway down the page. any help would be appreciated.

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

When I select "bookmark this tab", in the Firefox browser, I used to get the window allowing you to choose where to put the new bookmark. This 'bookmark location' window no longer appears so you don't know where the bookmark has gone. Prior to now, this feature has always worked fine.

I quit Firebox and reopened it but the problem remains.

I'm using Firefox 119.0.1 (64 bit) (the most current vers.) on a Macbook Pro running Ventura 13.3. I switched from Chrome to Firefox on this new Mac.

Please help!

Thanks very much.

kdivad

Firefox not responding to general websites on the web (Ex: Amazon.com, etc.). I have several Mozilla-recommended security extensions that may be working against my firefox connecting to these general-in-nature websites.

I've created 22 themes and in all of them the drop down menus such as "downloads", "history", "extensions", and "application menu", all became white instead of dark like they used to be. I really don't want to go through the process of fixing and reuploading them, I'd apprecate you looking into this and hopefully fixing it with a simple update. Please fix this problem, thank you!

Veronika

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and I was able to listen to Youtube / Twitch / Spotify etc. through Firefox.

This morning I boot up the PC, everything still works perfectly and I have audio coming from all other sources EXCEPT for Firefox. I have browsed every forum already but can not find anything that relates to me. I can't set my output device, since Firefox doesn't show up in the volume mixer. The tabs aren't muted. I have restarted Audiosrv and Windows Explorer several times. I have re-installed Firefox twice. I have tried booting it in safemode. All of the above hasn't resulted in a single second of audio. I am at a loss.

Kind regards, Siem Hoefnagels

In the last 2 weeks (that I know of), Mercari will not appear when I go to it. I just get a blank page. I've restarted the computer, I've turned off the Ublock and Ghostery but nothing. Everything else works fine. I am not very computer adept, by the way. I sell things on Mercari, so I kind of need to access it. I'm not even sure I picked the right topic (website breakages)....sorry if I got it wrong.

After the last update

When you click on a product on eBay you get a disorganized page.

See they upload image.

I an not having this issue with any other browsers.

Edge, Oprea, and Chrome all work fine.

Any Help?