Showing questions tagged: Show all questions
  • Archived

Troubleshoot requests that don't seem to complete

I am hitting a rare issue where some requests don't seem to complete (uploading files). Unsure if the issue is at network level or in the JS code of the website I am usi… (read more)

I am hitting a rare issue where some requests don't seem to complete (uploading files).

Unsure if the issue is at network level or in the JS code of the website I am using.

What is the best way to troubleshoot those requests that don't seem to complete?

In the Web Developer tools there's nothing under the Timing section.

Thanks

Asked by jerome.lacoste 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Browser won't allow me to upload anything (browse computer) to the web

Every time I need to upload something to a website, when I click "browse" to browse my computer for the file, the window to browse my computer never pops up. I don't know… (read more)

Every time I need to upload something to a website, when I click "browse" to browse my computer for the file, the window to browse my computer never pops up. I don't know why it randomly stopped working.

Asked by danielavillarejo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When I'm signed into my account at target & clinique,I'm unable to check out.

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I c… (read more)

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I cannot check out.

Asked by natassiaxsavier 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

genral problem with metamask notification which it pop up in extreem small window

dear support team , i am using metamask wallet with macbook m1 and i wanna report a very general problem which everyone have with metamask notification in firefox brows… (read more)

dear support team , i am using metamask wallet with macbook m1 and i wanna report a very general problem which everyone have with metamask notification in firefox browser , the notification always pops up in extreem small window and it is very bad , it must pop up like other browser such as chrome and etc . please check and fix this problem [[problem with metamask notification extremm small window|https://www.reddit.com/r/Metamask/comments/rrjk47/problem_with_notificationsi_worck_whit_firefox/]]

Asked by aryancyrus.5lion 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When selecting the link to Kine Mania TV a pornsite is inserting itself

A subscription service I purchased (Kine Mania TV) has on several occasions gone to a porn site. I have enjoyed many hours of wholesome TV series and movies at Kine Mania… (read more)

A subscription service I purchased (Kine Mania TV) has on several occasions gone to a porn site. I have enjoyed many hours of wholesome TV series and movies at Kine Mania TV - but HATE it when smut shows up instead! Please advise - this is scary stuff for an old lady. I took screen shots of the web address if you need me to provide. Nadeane Mannion

Asked by peaceriverdesigns 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Restore password after clicking on "erase passwords"

Hi I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials pane… (read more)

Hi

I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials panel. Is there a copy or something to restore a previous version of all my IDs/password ?

Thx in advance Christopher.

Asked by ouaibsky 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Right-Click Select All disappeared in later versions of Firefox

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage an… (read more)

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage and right-click and click on "select all" to copy all of the text, the text does not get copied. I have found this on websites and especially in blogger. I'm wondering if there's some setting I'm not aware of, or if Mozilla just completely did away with that ability.

Asked by soofeenee2 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox settings -- recover after MacBookPro OS update

Hello Support: My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings . I would like t… (read more)

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Asked by rbfall 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox opens new window each time I open it (Mac)

Hi guys: I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window o… (read more)

Hi guys:

I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window other than the one I'm working on which is **really** annoying! What can I do to prevent this? Is there some adjustment in preferences I'm not aware of? Please help!!

Thanks much,


Kelli

Asked by kelli2 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Suddenly last week, I am not able to download attachments in AOL email. I can download them in Chrome, so the problem isn't AOL, it'sFirefox. I have cleared cashe & cookies and disabled enhanced tracking protection, still I can't download attachments.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried… (read more)

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

Asked by LisaDuggan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

restoring bookmarks & passwords after forgetting password

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password? Feeling overwhelmed by the optio… (read more)

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Asked by Sarah By 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to delete the App from Firefox Marketplace

Hi, We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the m… (read more)

Hi,

We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the market place. We're currently attempting to remove the application from the market place; could we please receive assistance with this?


Application Name - YoCoBoard

Please let us know if any more information is required.

thanks

Asked by gajendran.mohan 1 year ago

Last reply by James 1 year ago

  • Archived

Auto fill not working; fills then erases

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over… (read more)

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over a credit card choice, and then when I actually make the choice, the entry gets erased.

I have checked, per an earlier (now archived) question, and there is no "autocomplete off" (or any mention of "autocomplete") in the web page in question.

Asked by rpgoldman 1 year ago

Last reply by FredMcD 1 year ago