Firefox Support Forum

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Sometimes when starting Firefox ("developer edition", running on Ubuntu 20.04, Gnome shell, X11 windowing system) it appears 80% full screen -ish, but actually the window is full screen size - you just can't see it. It flashes really fast, and doesn't repaint correctly. It's very hard to get rid of it as you're never sure what you're clicking on.

Restarting it a few times and I get lucky and it works. I think this problem has gotten worse over the last few months.

I believe it might be something to do with the anti fingerprinting, but I'm not sure. It's making it unusable for several friends, but I'm a bit more stubborn so I'm looking for a fix.

When i type in the search bar "list of active shortcut keys I get no answer except for a few people complaining and not anything relevant to the question asked. Why is this?

How do I change the font size of Firefox's headers elements: menu, tabs, bookmark toolbar, bookmark manager without changing the font across Mac iOS or otherwise messing up the other settings?

I've searched this question and found one answer archived that did not really fix the problem. I'm looking for an extension or a setting integrated in FF, not a font size change in Mac iOS (Monterey) or one that changes the font in the browser pages.

Love FF and Mozilla and all the volunteers who make my entire work day so easy with great, secure, handsome products! I'm a devoted fan. Thank you!

I am using firefox just for a few days, then when I go in to my Add-ons setings, it said All add-ons have been disabled by safe mode. So what is safe mode how can I turn it off!?

firefox works fine except for two sites. one is onx hunt, the other is American national bank personal banking site. the onx hunt site has been crashing for awhile and the bank site just started

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

am trying to sign in into facebook, but they keep telling me "An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR" kindly help me fix it THANKS

i recently noticed how ive been missing this function and i havent been able to use the "date filter" because of it.

what can i do to re-add it? it dissapeared when firefox did an update.

I was extremely disappointed to be forced to view a full-page advertisement for Disney when I started Firefox this morning. How can I ensure that this NEVER happens again?

I have been a dedicated Mozilla user for over 15 years, tolerating Firefox's many bugs and rapid decline in overall quality the last several years, but if I get another ad like this I have absolutely no reason to continue using Firefox and will start using Chrome immediately. I might as well just give all my info to Google if the alternative is to be forced to not only view ads, but view ads from companies such as Disney. This crosses a line and is not acceptable.

Thanks

Hello there,

I am trying to better myself in terms of security do's and don'ts and one thing I don't understand

The primary password is for encrypting/guarding the files which store my logins, correct?

After unlocking with my primary password the files are no longer encrypted/guarded and I can use my logins but another party could snatch them as well?

Now here is the thing, I thought there was a setting in about:config as default so the password timeouts after 15 minutes, I looked and it was there and I didnt touch it and I dont use any extensions which tamper with sessions or passwords

But I don't have to retype my primary password the whole day normally, only when I close and reopen Firefox? How can it still have access to my logins all day? And is that bad like are all my logins unencrypted in my RAM or something?

Thank you for your time and for reading

cant download citizens bank site after 98, download. please help it works on other browsers.i hate those other browsers.i use resend button it doesnt work. please help!!! Tony Smithfield RI My screen goes Black after password and next, nothing!!!

After Firefox 98.0 was installed on HP laptop Windows 10 today (3/8/2022) I cannot access online banking for Citizens Bank. URL is https://citizensbankonline.com. I can access online user name and password but cannot proceed to security question which is necessary before accounts can be shown. URL worked fine with Firefox 97.0. URL works with Google Chrome. Firefox 98.0 works fine with online banking with other banks I deal with. It's just this one URL I am having problems. After entering the online user name and password and hitting "login" the screen is a white blank and will not proceed further. I called Citizens Bank and my account is not locked.

I wouldn't be asking for help from a 'volunteer' if I didntt have to. I lost all of my Firefox tabs again (again!) today, in the last half hour. I can't 'restore the previous session'. I'm starting to feel pushed into giving up PC's altogether, with with problem of losing my Firefox session tabs after restarting my PC. Who needs PC devices/smart phones altogether. I'm feeling more and more stupid every time this happens. Why can't mozilla make Firefox robust enough that I can always get my previous session back. This time it happened for a new reason: Firefox had a new window open up when I restarted my PC, with an advertisement for a Disney movie. IF Mozilla is so smart, why can't they fix a problem like this? I see in the Mozilla knowledge base that people ask about this problem frequently.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hello, in the latest Firefox version at this time, files are simply downloaded automatically. Is there any way to turn this off. In a way this is a security risk. Or maybe it is just a bug. I can't change anything under the general settings either. The steps from the existing problem solution have brought nothing. Does anyone have any ideas?

Hello Firefox am an existing user as part of my system crash i lost all the installed software including Firefox after repairing my system logging on the same email [edited email from public] @gmail.com i didn't get the saved passwords please do something it's really important

I have a school website connection problem. I can get it to load on Edge, but on firefox I was able to access it about it a week ago on your web browser, but unable to now. My network connection is fine and it is not a firewall on my end.

The school website is this: https://dcps.k12.md.us/

I can not even get the shield to come up and say yes this is site is okay, all i get is the circle with the i inside it. i have been all over your options in security to try to fix it and can't.

Regards, Beth