Showing questions tagged: Show all questions

Bookmarks disapered and cannot appear to be recoverable.

I have tried all of the recommended ideas in the articles about reloading bookmarks and nothing has worked. Carlton Carr [edited email and phone#'s from public support f… (read more)

I have tried all of the recommended ideas in the articles about reloading bookmarks and nothing has worked.

Carlton Carr [edited email and phone#'s from public support forum]

Asked by cecarr 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Why does Firefox use so much RAM compared to other browsers?

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down… (read more)

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down my system or makes switching between tabs laggy.

Is this normal behavior, or is there a way to reduce Firefox’s RAM usage without losing performance? Are there specific settings, add-ons, or troubleshooting steps I should try?

Thanks in advance!

Asked by james lyph 4 months ago

Last reply by Mark 4 months ago

Site rendering lag in Firefox vs Chrome - CSS/Performance issue?

Hi everyone, I’m running into a performance issue specifically on Firefox that I can't replicate in Chromium browsers. On my site https://snippingtoolshortcuts.com/, th… (read more)

Hi everyone,

I’m running into a performance issue specifically on Firefox that I can't replicate in Chromium browsers.

On my site https://snippingtoolshortcuts.com/, the layout and text load fine, but the scrolling performance feels "heavy" or jittery on Firefox (Version 133+). When I test the same page in Chrome or Edge, the smooth-scrolling and hover effects on the shortcut tables are perfectly fluid.

I’ve tried:

Testing in Troubleshoot Mode (Add-ons disabled).

Disabling hardware acceleration.

Checking the "Network" tab for slow-loading scripts (everything seems green).

Are there known issues with Firefox's handling of large CSS tables or specific grid layouts that might cause this? I'd appreciate if someone could check the URL on their end to see if it’s a global rendering issue or just something with my local profile.

Thank you.

Asked by Alisha 1 month ago

Last reply by Denys 1 month ago

"Optional" AI Features and Disabling Ad Blockers

Good Evening, I switched to Firefox as my primary browser from Chrome due to Chrome's instance on forcing unnecessary and intrusive AI features onto the platform, and t… (read more)

Good Evening,

I switched to Firefox as my primary browser from Chrome due to Chrome's instance on forcing unnecessary and intrusive AI features onto the platform, and their revoking support for ad blockers.

Anthony Enzor-DeMeo's quote from his recent blog post announcing that Firefox "will evolve into a modern AI browser" is a huge red flag for me. I do not care how much he may promise the features will be "something people can easily turn off", I do not trust it will remain that way. Mozilla will have a bad quarter and suddenly those won't be optional features anymore. I have seen it happen with other tech companies and it's infuriating that Mozilla seems to be merrily skipping down the same path.

In addition to the AI bloat Mozilla seems to insisting they need, Enzor-DeMeo recently said that "He could begin to block ad blockers in Firefox and estimates that'd bring in another $150 million, but he doesn't want to do that." To even joke about that is an astounding misstep. I specifically joined Firefox to be able to use an ad blockers.

I've enjoyed my time with Firefox and have recommended it to friends in the past, but I have changed browsers before. If Firefox continues to forge ahead with these frankly absurd changes, I will have to do so again.

https://blog.mozilla.org/en/mozilla/leadership/mozillas-next-chapter-anthony-enzor-demeo-new-ceo/

https://www.theverge.com/tech/845216/mozilla-ceo-anthony-enzor-demeo

Asked by wrmeredi 1 month ago

Last reply by Paul 1 month ago

Firefox exits full screen when autoplay is enabled on a streaming website.

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changi… (read more)

Reposting until I get help from someone. Windows/desktop. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. Somebody please help me if there's a way to active that function.

Asked by Carter G 1 month ago

Last reply by Denys 1 month ago

Using my microphone and camera on websites?

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this websit… (read more)

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone

Asked by wordpeace313 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Enable Mic access for Chat GPT

suddenly today the mic has stopped working in Chat GPT. I have changed nothing... checked all settings, everything is ok... why does it suddenly say "Enable Mic Access t… (read more)

suddenly today the mic has stopped working in Chat GPT. I have changed nothing... checked all settings, everything is ok... why does it suddenly say "Enable Mic Access to Dictate"?

Asked by Robyn McLennan 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox Freezing After Latest Update

Hello Firefox Support, Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic … (read more)

Hello Firefox Support,

Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic actions such as:

  • Clicking on the menu
  • Closing tabs
  • Copying or editing the URL

When this happens, the only way to recover is to close Firefox and reopen it.

Could you please advise on how to resolve this issue?

Thank you for your support.

Best regards, Mohamed Adel

Asked by Mohamed Adel 5 months ago

Last reply by Kiki 5 months ago