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Firefox Unable to Update Automatcially

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 3 weeks ago

Last reply by rickowen1 10 hours ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 2 months ago

Last reply by cor-el 2 months ago

Firefox window animations in MacOS

Hello! I use Mosaic, a window manager utility, for macOS. With a hotkey, I can move or resize a window according to a preconfigured grid. This always has worked great … (read more)

Hello!

I use Mosaic, a window manager utility, for macOS. With a hotkey, I can move or resize a window according to a preconfigured grid.

This always has worked great with all different applications, and only in the past couple of months it stopped working with Firefox.

It appears to be related to the way Firefox is does animation of resizing or window movement. My hotkeys no longer have the effect on the Firefox window moving.

This is disruptive enough to my workflow that I have switched to Chrome, which doesn't have the same issue. I really am not okay with this solution, as Chrome is the worst for a software developer. Tab and session management in Firefox is the absolute best and I want to come back to FF.

Is there any way to completely disable whatever window animation features have recently been added to Firefox?

Asked by jason142 2 months ago

Last reply by cor-el 2 months ago

How do I block a specific website?

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific web… (read more)

I am trying to block myself from checking on my old employer's website, and I need to block myself from being able to go to their web page. How do I block a specific website? I do not want to access this site, and I find myself checking the site. I sound nuts, I know. But this is for my own good.

Asked by Sean Curran 3 months ago

Last reply by Agent virtuel 3 months ago

Shift Command 7 shortcut for numbered list in Google Docs

When I'm working in Google Docs, the keyboard shortcut Shift + Command + 7 creates a numbered list. However, when I try to do this in Firefox, it overrides the Google Doc… (read more)

When I'm working in Google Docs, the keyboard shortcut Shift + Command + 7 creates a numbered list. However, when I try to do this in Firefox, it overrides the Google Doc command and automatically opens the "Help" tab for the search engine. Is there a way to disable the "Help" tab's keyboard shortcut so that I can use shift + command + 7 to make numbered lists in Google Docs?

Asked by mayaserafina19 5 months ago

Last reply by zeroknight 5 months ago

Tabs not syncing between certain devices

Hey all, I have 4 devices connected to Firefox Sync. Mac deskop Mac laptop iPhone iPad It appears that the sync will sync extensions between the deskop and… (read more)

Hey all,

I have 4 devices connected to Firefox Sync.

  1. Mac deskop
  2. Mac laptop
  3. iPhone
  4. iPad

It appears that the sync will sync extensions between the deskop and laptop ok, but not tabs. Both computers can see synced tabs from the mobile devices but not from each other.

I have logged out and in, turned on sync and off and on again, changed device names just to see if that refreshed things, removed them from the logged in list to kick them out and then logged in again, changed the tick boxes for sync items and yet tabs will not sync.

When I look under History > Synced Tabs I see the two mobile devices and their tabs but I don't even see the other Mac listed, let alone its tabs.

Help appreciated.

Asked by raddougall 5 months ago

Last reply by cor-el 5 months ago

Mozilla change - addition

Is it legitimate Very uncomfortable with present status an annual fee requested for Firefox/Mozilla ??? Plus - Swedish protection plan what is this … (read more)

Is it legitimate

Very uncomfortable with present status

an annual fee requested for Firefox/Mozilla ??? Plus - Swedish protection plan

what is this

Asked by JerJo 5 months ago

Last reply by TyDraniu 5 months ago

Amazon video unavailable now repaired

Windvine Content Description Module updated - problem fixed. I had alternately disabled both Windvine and OpenH264 Video Codex, closed and restarted FireFox with no succe… (read more)

Windvine Content Description Module updated - problem fixed. I had alternately disabled both Windvine and OpenH264 Video Codex, closed and restarted FireFox with no success. This AM, I updated Windvine, closed and reopened FireFox. Amazon Prime video now works very well. Thanks for your trouble shooting tips ! OS Monterey 12.7 FireFox 118.0.2 PS: FF Tab Manager has returned speedy browsing. Horray !

Asked by Rob 5 months ago

Last reply by Paul 5 months ago

Firefox Imported my bookmarks from my google chrome browser

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove the… (read more)

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove these bookmarks one at a time? And how do I prevent this from happening again?

Thank you, Harry

Asked by harry710 5 months ago

Last reply by zeroknight 5 months ago

Payment wallet for Firefox

hi, I really trust Mozilla with my privacy needs. Are there any updates on digital wallets for e-commerce payments that I can use with the browser? The only way right now… (read more)

hi, I really trust Mozilla with my privacy needs. Are there any updates on digital wallets for e-commerce payments that I can use with the browser? The only way right now is for me to either use Apple or Chrome for my wallet, and i want to detach from those accounts!

Asked by chenkaien87 5 months ago

Last reply by Paul 5 months ago

"Did Not Connect: Potential Security Issue" for certain websites after return from China

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China … (read more)

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

Asked by Tim Pagella 5 months ago

Last reply by zeroknight 5 months ago

No Certificate Picker for CAC/PIV Use

I am trying to use a CAC/PIV reader to authenticate and access a Microsoft OWA site. This process works fine on both Chrome and Safari but I'd prefer to use Firefox. So… (read more)

I am trying to use a CAC/PIV reader to authenticate and access a Microsoft OWA site. This process works fine on both Chrome and Safari but I'd prefer to use Firefox. So far, I've installed and loaded the Keychain-PKCS11 library and restarted the browser. When I start the browser--before trying to go to any page--I get this error:

"Please authenticate to the token “[TOKEN NAME REDACTED]”. How to do so depends on the token (for example, using a fingerprint reader or entering a code with a keypad)."

When I go to the log-in page and select the "login with CAC" option, Firefox returns a certificate-not-found error.

Asked by E2 5 months ago

Last reply by Dropa 5 months ago

Server GUI not displayed after recent update

I use firefox on my mac to connect to the webgui on proxmox and casaos. Up until the recent update everything works great. Now, however, all I get is a blank screen wi… (read more)

I use firefox on my mac to connect to the webgui on proxmox and casaos. Up until the recent update everything works great. Now, however, all I get is a blank screen with no activity. The same bookmark works great in safari and brave browser. I tried deleting the cache and reloading everything as well as the certs related to the websites. I even deleted firefox and reloaded and got the same behavior.

Doesnt happen with firefox on my linux or windows machines, only the macos. Doesnt happen on other browsers but I would like to keep using firefox.

Asked by johnborges.fl 5 months ago

Last reply by zeroknight 5 months ago

Invasive icon on my mac toolbar

I have this invasive purple Firefox icon that state that "firefox is capturing your screen". I hate it because it looks suspicious. I need it disabled and completely off… (read more)

I have this invasive purple Firefox icon that state that "firefox is capturing your screen". I hate it because it looks suspicious. I need it disabled and completely off. Otherwise, I have to get firfox uninstalled from my computer. I can't have something that I don't have control over. unacceptable.

Asked by cisselamine2002 5 months ago

Last reply by TyDraniu 5 months ago

How can I see what cookies have been installed?

How can I see what cookies have been installed? In "Privacy & Security" | "Cookies and Site Data" I can see the web sites that downloaded cookies and how many, but n… (read more)

How can I see what cookies have been installed? In "Privacy & Security" | "Cookies and Site Data" I can see the web sites that downloaded cookies and how many, but not what they are.

Asked by c.bores 5 months ago

Last reply by cor-el 5 months ago