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primary password

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does… (read more)

Firefox now asks for primary password every time it starts even if it is not needed to access a site with a saved password. Removing and resetting primary password does not fix the problem.

Asked by fsandy9 3 months ago

Last reply by TechHorse 3 months ago

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (read more)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 3 months ago

Last reply by ThePillenwerfer 3 months ago

My firefox across platforms has changed from English to displaying results in French.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to … (read more)

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

Asked by daedalus_wren0 3 months ago

Last reply by cor-el 3 months ago

Wieo ist die Option "Websites erlauben, datenschutzfreundliche Werbe-Messungen durchzuführen" nach dem Update aktiviert ?

Ich nutze Firefox weil ich keine Werbung/Tracking/Span sehen will. Nach dem Update auf V128 ist unter den Datenschutz-Einstellungen die Option "Websites erlauben, datens… (read more)

Ich nutze Firefox weil ich keine Werbung/Tracking/Span sehen will. Nach dem Update auf V128 ist unter den Datenschutz-Einstellungen die Option "Websites erlauben, datenschutzfreundliche Werbe-Messungen durchzuführen" aktiv.

Asked by dirk.hohmann 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Font size of browser itself. Toolbar, bookmarks tabs etc

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the… (read more)

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the font size seems to have been left out. I know we can ctrl + to enlarge what's in the browser window but this has no effect on the actual browser fonts. They are wayyyy to tiny. Is there a fix for this?

Asked by lamareeb 3 months ago

Last reply by Amirhosain Noorzadeh 3 months ago

http://164.100.251.16/DigitalSevaConnect unable to connect to the website

http://164.100.251.16/DigitalSevaConnect Unable to connect Firefox can’t establish a connection to the server at 164.100.251.16. The site could be temporarily unavai… (read more)

http://164.100.251.16/DigitalSevaConnect Unable to connect

Firefox can’t establish a connection to the server at 164.100.251.16.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Asked by gulshan sir 3 months ago

Last reply by cor-el 3 months ago

video codec may be failing on newer format?

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-a… (read more)

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-accounts-impersonating/15039963/


Message is: Media could not be loaded, either because server or network failed or because format is not supported.

IMO not a network issue......

Thanks John Hutchins

Asked by John P Hutchins 4 months ago

Last reply by TyDraniu 4 months ago

Stop Updates!!!

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, st… (read more)

How do I stop these recurring update notices? Every 3 seconds. I'll update when I am ready as this current one does not affect me at all. For a while I fell for it, stopped what I was doing and did the ridiculous update, it still continues! I can move on to a different non-Mozilla browser if I have too. Return the option to not update and/or do it manually. FF127.0.2

Asked by TxsChef 4 months ago

Last reply by Doc 3 months ago

some shades of white have purple tinge

Some shades of white have a purple tinge to them. The amazon logo, certain themes, and other websites are slightly purple. This is only an issue in firefox, not any other… (read more)

Some shades of white have a purple tinge to them. The amazon logo, certain themes, and other websites are slightly purple. This is only an issue in firefox, not any other program or browser.

Asked by dashgayhartdata 5 months ago

Last reply by Neil 3 days ago

Copy bookmark bar from one computer to the other?

Got a new computer. Exported and imported bookmarks. However, that did not copy over my bookmark bar. Is there a way to get it to copy or do I have to recreate it? … (read more)

Got a new computer. Exported and imported bookmarks. However, that did not copy over my bookmark bar. Is there a way to get it to copy or do I have to recreate it?

Asked by ithinktfiam 4 months ago

Last reply by cor-el 4 months ago

Gmail "oops the system encountered a problem (#001)"

In Gmail, I repeatedly get "oops the system encountered a problem (#001)." Every other site works and Gmail works in other browsers. I haven't had any new add-ons or made… (read more)

In Gmail, I repeatedly get "oops the system encountered a problem (#001)." Every other site works and Gmail works in other browsers. I haven't had any new add-ons or made any changes to Firefox (other than Firefox updates) in years. Does anyone know the fix?

Asked by jimstpics@yahoo.com 4 months ago

Last reply by mitchellnolte 4 months ago

gah. your tab just crashed.

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens..… (read more)

hello tried a few things from help docs on line. nothing working. just keeps happening. tabs will say gah. your tab just crashed. works for a bit but once happens.... have to close whole firefox and open again. just started happening yesterday. I have used firefox for many many years never a problem. Something was not updated right. Please tell me how to fix this once and for all. if not I have to leave using firefox this is driving me crazy. terrible. Latest thing I tried was about:config - sandbox changed 2 items, 1 from true to false other from 6 to 0. as listed in this https://www.youtube.com/watch?v=_SIGynLjrjk

nothing has worked. Please help. thank you.

steve [email address].

Asked by moonfam 5 months ago

Last reply by tmcnamee 5 days ago

"Always show scrollbars" option missing from Firefox Nightly 129.0a1

A friend informs me that Firefox settings > General > Browsing > Always show scrollbars has been removed in version 129. This is alarming because I need that op… (read more)

A friend informs me that Firefox settings > General > Browsing > Always show scrollbars has been removed in version 129.

This is alarming because I need that option for accessibility reasons.

Could you please check and, if necessary, reinstate this vital option?

Thank you!

Asked by CalQA 5 months ago

Last reply by jonzn4SUSE 5 months ago

User name

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add … (read more)

I have been using [edited] @comcast.net as user name for Firefox account. I want to delete that email because I'm leaving comcast ASAP. I read instruction that say add a new email name as a secondary account and then delete the primary one above. I entered [edited[ @gmail.com. I got a message that said that account already exists. Since I didn't know that or remember any password for it, I entered [edited] @gmail.com and said "forgot password." I changed it Now Firefox won't let me in using the [edited] @gmail.com account. Would appreciate any help you can offer.

Asked by sandrawhitfield 5 months ago

Last reply by cor-el 5 months ago

New tabs crashing

Hi, having an issue where new tabs crash while browsing. Will be fine for 30 minutes or so but opening a new tab/clicking on a bookmark leads to Gah. Your tab just crash… (read more)

Hi, having an issue where new tabs crash while browsing.

Will be fine for 30 minutes or so but opening a new tab/clicking on a bookmark leads to Gah. Your tab just crashed.

Using a working tab is OK as long as I stay on the same site.

All drivers are updated.

Once it happens, I close my browser and I am then fine for a while.

Removed all themes/add-ons in case of conflict but still same issue so re-added.

Any advice appreciated.

Asked by aidan8 6 months ago

Last reply by cor-el 6 months ago

Google search causes tab to crash

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in ot… (read more)

I am running Mac Big Sur, 11.7.10. When I am in Firefox version 127.0.2 and I go into any Google search, the tab crashes. It works in private browsing mode and also in other browsers but not in non-private browsing in Firefox. I have tried disabling extensions, add ons, etc. Nothing seems to help. This started happening a few weeks ago with any YouTube page also. How can I fix this? If I can't I will stop using Firefox as I cannot function like this. Please advise!

Asked by Susan Oakes 5 months ago

Last reply by cor-el 3 months ago