Firefox Support Forum

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

I just updated Firefox today and now google play books won't open. I deleted the book and readded it and deleted my cookies and retried but still no joy. All I get is the message "Can't open this book. Try again later" and then the option to either Get Help or just OK.

The "font family" property does not change the font of the "option" tag if the font is not installed locally on the computer. I am using Firefox Developer 118 (0b9). Are there any solutions to the problem?

Hi firefox support. So I have not been able to access a website called "roblox" For ages. When I google the name and click it this comes up the refresh button goes crazy and tries keeps reloading. Please help.

-Theo

I can access all my desktop bookmarks on my android phone, but when I bookmark on my phone is doesn't sync to the PC.

- I have sync turned on both - Bookmarks toggled on both - I am signed in - I have clicked "sync now" on both devices multiple times - I have un-bookmarked and re-bookmarked pages multiple times - I open up "search bookmarks" on PC and type the mobile website name and nothing comes up - I try and edit the location of the mobile bookmark into "other" or "toolbar" etc and that doesn't make it appear

Every time I update firefox, the same thing happens. In the past you have disregarded my issue.

I have four Gmail accounts. I'll call them A, B, C and D at gmail com.

When I update firefox, it signs me out of all my Gmail accounts. When I laboriously sign back in, I'll start with A. I sign in and get my most recent emails. Then I sign into B. When I click on the inbox, I get A's gmail, not B.s When I sign into C, and click on the inbox, I get A's gmail, not C's. When I sign into D, and click on the inbox, I get A's gmail.

THis happens in both bookmarks as well as normal sign in.

I've complained aobut this before and you have told me I am imagining things. I am not, and it's why I seldom update firefox.

WHY are you doing this, Why have you not fixed it in the several years I've had firefox and HOW DO I GET IT FIXED.

Hello, I'd like to disable the new translate prompt in Firefox. While I greatly value Mozilla's commitment to innovation, I've found this new feature to be somewhat disruptive to my user experience.

I speak different languages and therefore use websites in multiple languages and having this prompt appear multiple times is a bit annoying. I can’t imagine being the only user with this issue. It’s very irritating.

I didn't find a way to disable this feature in the settings. Is there another way? I know I can modify it by adding languages that I don't want to have translated but I'd like to disable it entirely. I know this might be a non-issue to some people but I just hate this popup and I don't want to see it again. Thank you very much!

Hello, today my Firefox offered me to try the "Translate this page" beta function within the browser. I agreed but now want to disable/delete this option and don't know how. I can uncheck the option to always translate the page in the menu settings after clicking on the icon in the bar. But I don't see an option to delete this add-on (it's not listed in the add-on section either). How can I get rid of it? Best, Manu

Firefox Version 118.0 (64-Bit), Windows 10

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

I use Firefox and ESET Antivirus on Windows 10 I am using the Firefox password manager with a Primary Password. When I open a window to a bank or other sensitive site ESET Antivirus Banking and Payment Protection automatically opens a new Protected window. The password manager then fills in the login details for the site or offers a choice from a listbox if I have more than one login for that site without me having to provide a password for the password manager. Clicking on "View Saved Logins" from the listbox opens the password manager Search Logins window also without me having to enter a Primary Password. I can now view Usernames AND Passwords without having to enter any Primary Password. This appears to be an out of date copy of the passwords in a unprotected file since it is missing a few recently created entries. When using an standard Firefox browser window everything seems to work as expected with the Primary Password being required to activate the Pasword Manager and the recently created entries are present. One other point which may be relevant is that when viewing the same username/password in both the valid and the duplicate versions the window addresses are identical. This suggests to me that the Password Manager keeps the username/password data and a list of that data as separate enties and that what I have is actually one set of data with two seperate lists of the data. This makes me nervous about trying to delete anything from the unprotected list in case I am deleting the original data. This state of affairs may have come about when I was setting up Firefox Sync and inadvertantly Sync-ed Password Manager with Primary Password turned off. I have since turned off Sync but with no effect on th problem. Is there any way of deleting this apparent additional password list? The alternative seems to be to just uninstall Firefox and ESET Antivirus and re-install and hope that all the data is cleared out in the process and the re-import a password file.

Out of the blue, I can no longer download files using the download arrow. I used to get the prompt asking where to download the files but now don't get anything. I'll get a zip.part file on my desktop, where I have my downloads saved, but that's it. I've updated Firefox, restarted, uninstalled/reinstalled and nothing works.

How do I get my bookmarks in alphabetical order? I have tried doing it in "Manage Bookmarks" and I get them in the correct order there, but when I go back to the Bookmarks list, nothing has changed. ???