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  • Archived

Firefox not compatible with some websites

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked… (read more)

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

Asked by Mike109 2 years ago

Last reply by SurferJ 2 years ago

  • Archived

Amazon prime videos stopped playing

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox bu… (read more)

Last night I was watching a video series on Amazon and the last episode won't play on my MacBook Pro. I plays on the TV and in Safari. I deleted and reloaded Firefox but the issue remains.

Asked by Cheechako 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Right click not working on firefox

Hi I am using firefox in arch linux 5.17.9-zen1-1-zen kernel and after the new firefox update I can't right click in firefox. Whenever I right click the context menu show… (read more)

Hi I am using firefox in arch linux 5.17.9-zen1-1-zen kernel and after the new firefox update I can't right click in firefox. Whenever I right click the context menu shows up for 1 sec and then it automatically takes me to the previous page. Click on the image automatically prompts me to download it although I don't want to download the image. Is there anything I can do to fix the issue ?

Asked by jntvghinbkszegq 1 year ago

Last reply by robinarensgamer 1 year ago

  • Archived

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 1 year ago

Last reply by denitroid 1 year ago

  • Archived

Images not printing at correct size but rest of page is :-(

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file ar… (read more)

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

Asked by ed209 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one… (read more)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 1 year ago

Last reply by Paul 1 year ago

  • Archived

I want to create a website extension can you please guide me the process

Hi, my site is Enrgtech and we are decided in last meeting to create a Mozilla Firefox extension. As we know, it is a big task, but can you please guide us or refer us an… (read more)

Hi, my site is Enrgtech and we are decided in last meeting to create a Mozilla Firefox extension. As we know, it is a big task, but can you please guide us or refer us any of the best developer. we want the following function in the extension.

  • This should automate coupons applied on our website
  • We want our customers to save the webpage and revisit it again.

.* It also stores the cache in the website

Asked by b.fadi 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

YouTube videos constantly showing loading circle and not playing.

Thanks Mozilla for great browser. I ONLY use Firefox nothing else. The question in the subject field was posted 7 years ago. I am still having this problem in version 1… (read more)

Thanks Mozilla for great browser. I ONLY use Firefox nothing else.

The question in the subject field was posted 7 years ago. I am still having this problem in version 104.0.1 (2022) on Mac. First I updated youtube tab with cmd+shift+R still same problem. Then I deleted cache with cmd+shift+backspace still same problem. I had to delete all my history in FIrefox before video was playing. Am I doing something wrong or need something being fixed :-)

Loving kindly greetings

Asked by JEP 1 year ago

Last reply by ukskys.com 1 year ago

  • Archived

I forgot 2nd authentication and recovery key

Hi, I have trouble in login. I set 2nd authentication with wrong app, and I didn't backup my recovery key. I also formatted my desktop, so I cannot find recovery key, did… (read more)

Hi, I have trouble in login. I set 2nd authentication with wrong app, and I didn't backup my recovery key. I also formatted my desktop, so I cannot find recovery key, didn't set firefox sync, and all of my device wasn't connect with my ID.

In this case, how I can recovery my ID...?

And if I cannot recovery my ID, can I delete addon that already being distributed.

Asked by yjhoon3658 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Not highlighting selection to copy or delete so I have no idea where I am. If I cut it does cut what I've tried to highlight on my new iMac--- this issue is firefox related-- works fine in chrome and safari

Not highlighting selection to copy or delete so I have no idea where I am. If I cut it does cut what I've tried to highlight on my new iMac--- this issue is firefox rela… (read more)

Not highlighting selection to copy or delete so I have no idea where I am. If I cut it does cut what I've tried to highlight on my new iMac--- this issue is firefox related-- works fine in chrome and safari'... I need make this feature work in Firefox-- don't want to move away

Asked by janea2 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Restore Previous Session

I'm using Firefox 104.0.2 (64 bit) under Windows 11. Under Settings I have selected Startup Open Previous Windows and Tabs. I normally have more than a dozen tabs. For… (read more)

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

Asked by lbjes 1 year ago

Last reply by cor-el 1 year ago