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recaptcha problem

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck… (read more)

Until yesterday everything was fine. I was able to complete recaptcha. But when I tried searching something today, I couldn't do it because of the recaptcha. It was stuck on infinite loading. Every website I visited the problem was there. I tried fixing it from the tips I found in the forum here but nothing seems to work. I was frustrated. Then I tried Brave browser and it was working. Please help me fix this problem. Thank you.

Asked by MOVIE BOSS 3 days ago

Last reply by cor-el 18 hours ago

security settings do not allow me to access my router setup at https://192.168.1.1

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) I… (read more)

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) IP address, and ther.is no option to bypass the warning

Asked by Allan and Gayle Richardson 4 months ago

Last reply by jonzn4SUSE 4 months ago

'Allow' button doesn't appear when I try to add a website microphone permission

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" no… (read more)

I'm trying to give permission to a website to use my microphone, but if I copy in the web address, the "Allow" button doesn't appear & so when I hit "save changes" nothing happens.

Asked by rjdowson 3 months ago

Last reply by cor-el 3 months ago

Removing Google account from Firefox

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remo… (read more)

During my absence my house maid created a Google account for herself on my Firefox browser, which is confusing my browsing as it is also a default account. I wish to remove my maid's account but cannot find how. Please help. I am using Windows 10.

Asked by Epicuros813 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Why is Firefox suddenly not remembering any of my logins or passwords?

Why is Firefox suddenly not remembering any of my logins or passwords? When I go into Preferences > Security, the box to "remember logins and passwords for websites" … (read more)

Why is Firefox suddenly not remembering any of my logins or passwords? When I go into Preferences > Security, the box to "remember logins and passwords for websites" is checked. When I click on saved passwords they all are there. The do you want to save box is there if I have changed a login, or added a new web site. I am not in private browsing mode. The problem seems to happen every time I install the latest Firefox update, or Windows 10 Pro updates. Some of my apps want to know if I am using a new device.

Asked by shel3 5 months ago

Last reply by cor-el 5 months ago

website throws up box saying turn off adblocker to view

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'… (read more)

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'm thinking I might have a security setting wrong. I can view the website in Chrome with no problem. Any help is appreciated. Gary

Asked by gsinger 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still...

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and s… (read more)

Firefox stop from 2 days ago read Google Recaptcha, from nothing.., Dev version to.. I have the last 126.0b8 and both not working, I try disable Tracking Protection and still, clean everything... spinning forever...

I try my Firefox at mobile, that works. I need Firefox working on this. Cant use Chrome...

Help!

Asked by Arquivos Pessoais 1 day ago

Last reply by James 15 hours ago

Stop suggestions on email, city, and other entry lines

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill select… (read more)

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill selections in security and privacy and it still offers suggestions. I don't want any suggestions AT ALL.

Asked by kcrandell 5 months ago

Last reply by cor-el 5 months ago

Can't delete mozilla account, keep getting "Incorrect Password"

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Pa… (read more)

Hi, I want to delete my acccount entirely and start fresh, I login to the website just fine, but when going to the "Delete Account" button I keep getting an "Incorrect Password" pop-up.

I've changed the password twice now, logged in just FINE, yet keep getting told I'm using the incorrect password when trying to delete my account.

I've tried on multiple different browsers now to delete the account and it's just not working.

I really wanted to swap over to Firefox but everytime I try, I get some insanely stupid issue that never ends up being resolved, I've found another thread from 2021 about this and they stated it never got fixed and they had to make a whole new email just to use the service.

Asked by Seanzu 5 months ago

Last reply by cor-el 5 months ago

Firefox autofills different username

So I have two different accounts for one website. However one of them I use very rarely, maybe once in 2-3 months the other one i use almost daily. Therefore I have saved… (read more)

So I have two different accounts for one website. However one of them I use very rarely, maybe once in 2-3 months the other one i use almost daily. Therefore I have saved both logins in Firefox and I can see them in my passwords.

The problem is that whenever I try to access the website, Firefox auto-fills the "second" account, the one i only use rarely. What this means is that instead of me being able to just press login i have to delete the username filled in by Firefox and select the other one. So what i would like to do is to maybe tell Mozilla that I want it to use the other account for auto-fill.

Asked by Andrei 5 months ago

Last reply by Terry 5 months ago

How can i update my Mozilla Firefox

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version instal… (read more)

I trust this message finds you well. I am currently using Mozilla Firefox as my preferred web browser and I'm interested in ensuring that I have the latest version installed for optimal performance and security.

Could you provide a step-by-step guide on how to update Mozilla Firefox to the latest version? I'm curious about the frequency of updates and whether the process varies for different operating systems I'm using windows.

Additionally, I'd like to understand if there are any precautions I should take before initiating the update, such as saving bookmarks or ensuring compatibility with installed extensions.

Furthermore, are there any notable features or improvements in the latest version that I should be aware of? I want to make the most of the browser's capabilities and stay informed about any enhancements.

Thank you in advance for your assistance. I appreciate your expertise in guiding me through the Firefox update process.

Best regards,

Asked by Karla withak 5 months ago

Last reply by Paul 5 months ago

DNS over HTTPS with Nord VPN Not Updating Status

OS: Ubuntu 23.10 Firefox version: 119.0 Mozilla Firefox Snap for Ubuntu I have DNS over HTTPS enabled and set to Default Protection in Firefox. According to the follow… (read more)

OS: Ubuntu 23.10 Firefox version: 119.0 Mozilla Firefox Snap for Ubuntu

I have DNS over HTTPS enabled and set to Default Protection in Firefox.

According to the following article (https://support.mozilla.org/en-US/kb/dns-over-https?as=u&utm_source=inproduct#w_why-would-a-network-tell-firefox-not-to-use-secure-dns) DNS over HTTPS should automatically switch to "Not Active" when connected to a VPN.

I am using the NordVPN CLI for linux and have found that when I connect to the VPN, Firefox DNS over HTTPS stays active and does not switch to "Not Active" like it is supposed to.

Does anyone know why this might be happening?

Asked by gritty.tent0947 5 months ago

Last reply by zeroknight 5 months ago

SSL Certificate error

Hello, a webside is not avalable when i use Firefox as Browser. It hase a valid SSL-Certificate. When i use chrome, edge, opera or vivaldi i can open the webside normaly… (read more)

Hello,

a webside is not avalable when i use Firefox as Browser. It hase a valid SSL-Certificate. When i use chrome, edge, opera or vivaldi i can open the webside normaly. Only Firefox does not work. How can i fix that?

The webside is:

https://dcm-server.com/

I did allready reinstall Firefox and i tried different devices. But it still does not work.

Asked by colin.ernst 5 months ago

Last reply by zeroknight 5 months ago

Firefox Default Browser Agent

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified e… (read more)

My Windows Task Scheduler contains an entry called "Firefox Default Browser Agent". If I delete it, it returns. If I disable it, it re-enables itself. Can't be modified either. How do I turn it off permanently?

I already have telemetry and automatic updates both turned off.

In about:config default-browser-agent.enabled is set to false

Asked by mokry9999 5 months ago

Last reply by zeroknight 5 months ago

Access denied

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on thi… (read more)

I am trying to log in to the Tesco retail site, and get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server. Reference #18.26cc19b8.1700734342.438f9dd8 This is a new problem - it was working fine a week ago, and I have made no intentional changes to the Firefox settings. I went to the Settings: Enhanced Tracking Protection, changed it to Standard, and added the Tesco site as an exception (this was following the advice on some other "Access Denied" posts) but it made no difference - I still can't log in. Everything works fine on Chrome, but I would prefer to keep using Firefox if possible. Any suggestions? Thanks

Asked by wjh728 5 months ago

Last reply by cor-el 5 months ago

Issue with ONE web-site

I can't seem to access one website that I used to visit daily: www.leftwinglock.com I have no issue with any other site that I visit daily, and my co-workers are able to… (read more)

I can't seem to access one website that I used to visit daily: www.leftwinglock.com

I have no issue with any other site that I visit daily, and my co-workers are able to access that site so it is not down.

Is there something in my settings that is preventing me from viewing this site now?

Thanks.

Asked by gab1 5 months ago

Last reply by zeroknight 5 months ago

Blocked confirmations on website; now website doesn't work.

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific actio… (read more)

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific action. I got annoyed with the dialog and clicked the included "Don't allow this website to show prompts anymore" box when I hit OK. But now it won't perform any action that requires you to hit the OK in the prompt, so I need to make the dialogs come back so I can do my job. I can't find any setting anywhere in the browser that I have actually disabled or changed by hitting the box in that prompt.

Asked by Adam Wright 5 months ago

Last reply by Terry 5 months ago