Firefox insta-crashing on startup. Hanging on opening in troubleshoot mode, then crashing after 20 seconds.

Good evening. I'm seeking some help with an issue I'm having with Firefox. As stated above, Firefox insta-crashes on startup. Hangs on opening in troubleshoot mode, then … (read more)

Good evening. I'm seeking some help with an issue I'm having with Firefox.

As stated above, Firefox insta-crashes on startup. Hangs on opening in troubleshoot mode, then crashes after another 20 seconds and asks me to submit a report.

I believe this may have to do with the amount of tabs I had open when last using the browser. This morning I opened it up with about 7.8k tabs, and then closed it after adding another hundred. After trying to open the browser again, that's when the issues started. Until that point, the browser had been responsive and stable.

I've tried doing fresh installs of the browser and inserting the old data from the old profile, restoring to yesterday, and even trying without internet connection.

I have a Ryzen 5600X and 32GB of RAM, so I do not believe system resources are an issue.

Attached are some images. If any help could be provided, that'd be much appreciated.

Asked by Jon 20 hours ago

Last reply by cor-el 40 minutes ago

can't log into router

Can't log into router. Works with Chrome and Edge 192.168.2.1 Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Plea… (read more)

Can't log into router. Works with Chrome and Edge 192.168.2.1

Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Please use port 1024-65535. With and without :80 and :433

Tried everything I can find on this site and Google. Has worked for many years.

Asked by alan187 3 hours ago

Last reply by Dropa 1 hour ago

Erased bookmarks and browser history

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on m… (read more)

I had an issue with Macbook Pro. Apple support had to wipe and reinstall hard drive. Firefox is my default browser and I was signed in. When we reinstalled Firefox on my new hard drive, I signed in and there's nothing there -- no booksmarks, history toolbar, etc.

Can i still get back that information?

Asked by DaveTbongo 2 hours ago

Last reply by Dropa 1 hour ago

How to zoom in and out content in a specific iframe only?

Hello, I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that? … (read more)

Hello,

I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that?

Thanks

Asked by Tony 1 hour ago

Last reply by Dropa 1 hour ago

Console Response not showing HTML - only shows "raw"

In Firefox 107.0.1 64-bit (Windows 10) When looking at the console, the response tab no longer shows rendered HTML code - the response is blank. Only if I select "Raw" ov… (read more)

In Firefox 107.0.1 64-bit (Windows 10)

When looking at the console, the response tab no longer shows rendered HTML code - the response is blank.

Only if I select "Raw" over on the right do I see anything - only code.

Is this new behaviour from Firefox, or have I inadvertently changed an option?

The only way to now see the rendered page is through the "Network" tab.

Please see images.

Asked by Tim 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Can I get below 50 tab width?

The minimum tab width build into Firefox is 50. I'm used to much lower from Chrome, and would like it to be lower. I have many tabs open at the same time, and being able … (read more)

The minimum tab width build into Firefox is 50. I'm used to much lower from Chrome, and would like it to be lower. I have many tabs open at the same time, and being able to see them all is what I'm used to. Instead of having to scroll for long time, it's really annoying! I saw a post that there used to be an extension which let you do this, but it stopped working with an older version of Firefox. Any help is greatly appreciated. :) Have a great day!

Asked by schmidteren 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Downloads with Firefox are not virus checked after download (Windows Defender)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome … (read more)

While doing some virus discovery tests with Windows Defender and other AV products I realized that with Firefox files are not scanned when download finishes. With Chrome and Edge the Windows Defender immediately checks and blocks malicious files. Not so with Firefox. Then the file is only checked and blocked when opened.

After some research I found that in the past there was an Option `browser.download.manager.scanWhenDone` but this seems no longer available. Under Security software in about:support Windows Defender seems to be correctly set.

Is there a way to have files immediately checked by the AV after download in Firefox completes?

Asked by Pascal Mages 1 day ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Need more info on the Safe Browsing App Rejection

Hello Support, Allstate Identity Protection submitted the newer version of the Safe Browsing app add-on on Nov 29th and this morning we got the rejection with the message… (read more)

Hello Support, Allstate Identity Protection submitted the newer version of the Safe Browsing app add-on on Nov 29th and this morning we got the rejection with the message "This contains inappropriate content" and that doesn't help us understand the real problem so that we could fix it. I would appreciate if you can share more information on this so we can troubleshoot and go past this review.

Thanks, Appreciate your help.

Asked by aipextensions 4 hours ago

Last reply by Dropa 3 hours ago

Stop New Tab Autoplay

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some tim… (read more)

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

Asked by SomeOne 1 month ago

Last reply by lonestarnot 5 hours ago

Is there a way to add a background image to the firefox homepage ?

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by … (read more)

I would like to set Firefox homepage with a background image. I don't seem to be able to find one anywhere. I am a novice at computer related issues, and require step by step basic help. Surely there must be a way to change the background image, I managed to do it in Chrome but Firefox illudes me. Thanks for any help in advance.

Asked by tango.lima6 7 hours ago

Last reply by TyDraniu 6 hours ago

"Your browser is managed by your organization", but I don't have an organization

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should… (read more)

When I go into the Settings tab, I see a message at the top of the page that says "Your browser is managed by your organization". This is a private laptop so there should not be any organization managing my browser.

I have searched for help articles to try and solve this problem myself. They all recommend editing a key in the Windows registry, specifically HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox . However, this registry folder does not exist in my laptop. Who is managing my browser? How can I stop them?

Asked by gabriel.hurley 13 hours ago

Last reply by Terry 10 hours ago

google maps layers>more>labels toggle button not working

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program t… (read more)

the labels toggle button on google maps is unresponsive in both satellite and maps views. where do i find a setting to allow this button to become active? can i program the button to become active? thanks for any help.

i'm on windows 11 and use firefox web browser. both are up to date. i tried it on the microsoft edge browser and it works.

i've tried disabling all addons, restarted firefox, and problem still exists.

next i went through all of my firefox settings and toggled those that might apply. problem still exists.

next went into about:config and checked all settings not set at default. toggled any that might apply. problem still there.

any other suggestions in the community? is there a particular area of firefox i should look into closer. i would prefer not to have to reinstall or reconfigure firefox on a wholesale level. i have it highly customized and it would take multiple hours over a number of days to get everything back to where it is. this is the only site giving me a problem, and only this function on the site.

under layers/more the globe view toggle works fine, only the labels view toggle is not working.

i inspected the button element in 'firefox inspect' and found the attribute disabled="false". google maps is not honouring the attribute. when i remove the attribute, the button works. i cannot apply this across sessions though.

Asked by softedge 1 month ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Website is not loading properly in firefox?

Hi, everyone. As I am the firefox users from along time. But nowadays firfox is not opening any website properly. Like today I was checking psl matches schedule in my lap… (read more)

Hi, everyone. As I am the firefox users from along time. But nowadays firfox is not opening any website properly. Like today I was checking psl matches schedule in my laptop. So not a single website is properly opening so I could check the schedule of matches. Thats why not I am using mobile phone. Could anyone tell me that what could be this issue?

Asked by amnawajid5573 1 day ago

Last reply by cor-el 15 hours ago

Receive error message first time I click to open Firefox

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the… (read more)

I'm running 64 bit Win 11 Pro Version 21H2 OS Build 22000.1219 and Firefox 107.0, and the first time I click to open Firefox, I receive message "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item". If I clear the error box and click again, Firefox comes up normally. This happens every time I bring up Firefox. It's not a show-stopper, but very annoying.

Thanks for your help Mike Harmon [email removed from public]

Asked by mharmon 20 hours ago

Last reply by cor-el 15 hours ago

Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.in… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 19 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Turn off black box hover text

This suddenly showed up on my work server. It was not there before. It is very distracting. I researched the internet, but cannot find a solution that actually works. Ple… (read more)

This suddenly showed up on my work server. It was not there before. It is very distracting. I researched the internet, but cannot find a solution that actually works. Please help.

Asked by Lyghtkeepr 17 hours ago

Last reply by cor-el 15 hours ago