Firefox Support Forum

Almost consistently every day and often multiple times a day, Firefox will freeze up, unable to load new tabs, and sometimes will display a message that the browser has updated and requires a restart. Upon restart (when fozen), I'm prompted to create a new profile because I'm using an 'older version of Firefox'. After creating a new profile, I'm able to update the browser and switch back to my original profile.

Although this is a relatively easy fix, Firefox requiring me to restart my browser without being able to do anything else is disruptive alone, but not even completing the auto updates, crashing, and requiring me to do a workaround just to keep using the browser is driving me back to a more stable browser.

I don't remember updates requiring a restart before, or maybe they didn't happen enough to cause issues in my workflow.

I have tried using the 'restore' feature in the uninstaller hoping that it might resolve the issue with no results, but I haven't found any reasonable other options with my searches online.

Hello,

I use the firefox browser on two computers and the sync of the bookmarks is enabled. On one of this computers dont work the sync of the bookmarks. I get no errormessage if I press "now sync", but I dont get the bookmarks. Could you help?

BR Stephan

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

Hi,

example given:

<a alt="bla" onclick="return gtag_report_conversion('mailto:chief@example.com?subject=bla%20bla%20bla&body=more%20bla%20bla');" href="mailto:chief@example.com?subject=bla%20bla%20bla&body=more%20bla%20bla"></a>

works well with Chrome, Edge, Samsung but NOT with Firefox. Without the onclick-Event it works with Firefox too

<a alt="bla" href="mailto:chief@example.com?subject=bla%20bla%20bla&body=more%20bla%20bla"></a>

As the onclick is essential I wonder if there is a fix for the fox?

Thanks in advance, Alex

when i go to my amazon vendor central account i cannot access purchase orders. i get to a blank page that has this code on it:

'),t.close()}();

no idea what that is or why it is happening. then when i go to geminisound.com i keep seeing this in the top part of the website:

"); } else { win._boomrl = function() { bootstrap(); }; if (win.addEventListener) { win.addEventListener("load", win._boomrl, false); } else if (win.attachEvent) { win.attachEvent("onload", win._boomrl); } } doc.close(); } var link = document.createElement("link"); if (link.relList && typeof link.relList.supports === "function" && link.relList.supports("preload") && ("as" in link)) { window.BOOMR.snippetMethod = "p"; link.href = window.BOOMR.url; link.rel = "preload"; link.as = "script"; link.addEventListener("load", promote); link.addEventListener("error", function() { iframeLoader(true); }); setTimeout(function() { if (!promoted) { iframeLoader(true); } }, LOADER_TIMEOUT); BOOMR_lstart = new Date().getTime(); parentNode.appendChild(link); } else { iframeLoader(false); } function boomerangSaveLoadTime(e) { window.BOOMR_onload = (e && e.timeStamp) || new Date().getTime(); } if (window.addEventListener) { window.addEventListener("load", boomerangSaveLoadTime, false); } else if (window.attachEvent) { window.attachEvent("onload", boomerangSaveLoadTime); } if (document.addEventListener) { document.addEventListener("onBoomerangLoaded", function(e) { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); }); } else if (document.attachEvent) { document.attachEvent("onpropertychange", function(e) { if (!e) e=event; if (e.propertyName === "onBoomerangLoaded") { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); } }); } })();

please help.

Hello Support, when I create an email in my primary email account (karl.volger@gmail.com) and sent it out, it also shows as sent out in a different gmail account. Any reply is being sent back to me is not going into my primary account, but to the other account, my email is shown being sent from there, and not from my primary account. All the settings in my primary account are shown the correct settings for sending and receiving emails. The only thing I did notice that I have dual folders in the primary account of Drafts and Sent..... Please see the attached image.

Thank you and best regards, Karl Volger

I couldn't sign in to my Ring App and received Incompatible Browser error message. Ring Support told me the new version of their app, which uses my default browser to log only works with Chrome or Samsung Browsers (I've never heard of Samsung Browser). Furthermore, they said I had to delete Firefox from my mobile device in order to get Ring App to work.

This seems ridiculous. What's the problem here please??

I prefer to use Firefox, why do I have so many compatibility issues?

let me disable this. https://blog.mozilla.org/en/products/firefox/firefox-search-update/

AVG has ended Online Security Add on for Firefox and AVG has told me that I may not be secure when I use Firefox. How can I stay secure on Firefox. I do not want to have to use any other browser.

MArtin

I basically hate exclamation marks. I want to hide them. They are mainly in ads, in pages contents, everywhere. Buy! Do! Now! It is most disturbing character and it should be forbidden in non-meaningful manners. Years ago I saw such extension but I lost it due to many Firefox updates, which disabled some of them.

Some stupid admakers go wild and put it in end of every button and line.

Please help

Sir, my hp desktop PC is having -- windows10, Firefox, connect cable Broadband with 100mbps speed, Ethernet, periodically updated. I am very much fond of watching English/Foreign language movies having English CC/Subtitles, online streaming, generally on paid channels e.g. Netflix, prime video, Hotstar, you tube etc. I am not proficient in English language. To read the English CC/subtitles, I have to pause the streaming, read the subtitle and then start the streaming (pause-start, pause-start). After about 15 minutes watching the film, the screen becomes black (no video), with a no signal detected message. But audio/sound remains continue. Then I switch off the PC, restart it, and watch the movie for next 15 minutes., then again black screen.This cycle goes on. But When I watch the film continuously, without pause-start function, then there is no black screen problem. In my opinion this repeated pause-start function causes the black screen problem. Without pause-start function, I cannot watch these movies. I tried some online mentioned solutions without success. Please help me in solving this problem in a simple way as I am not perfect in computer science. Regards.

I'm experiencing an issue, when I visit this website in Firefox, some images appear broken, but they display perfectly in other browsers. Has anyone else encountered this problem or have any suggestions on how to fix it?

WP10 / Firefox / Thunderbird :

There are two different email accounts/names in Thunderbird. Only the original one shows in Firefox Settings Passwords.

How can I have Passwords also recognize and display information for the second account?

Appreciate your help.

Thank you.