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  • Archived

Help keeps mentioning a "shield" to the left of the address bar. I don't see one. Why?

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an upd… (read more)

Help continuously mentions something about clicking a "shield" to the left of the address bar, yet my up to date Firefox shows no "shield" anywhere i can find. Has an update obviated the need for it, and if so, do we have updated help files to reflect the new control for security, vpn and cookie usage?

Asked by MaxTrax 2 years ago

Last reply by Terry 2 years ago

  • Archived

FIDO2/WebAuthn support for securing a Firefox Account

Hi, I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts. My question is motivated by the fact that right… (read more)

Hi,

I'd like to ask if there are plans in the near future to support FIDO2/WebAuthn authentication for Firefox Accounts.

My question is motivated by the fact that right now there's no way to add a secondary MFA option as backup, and the industry-standard backup codes are very clunky to store safely and use in general.

Losing access to the MFA for an account which hosts all data (and essentially the day to day optimizations of workflows - saved data, bookmarks, etc.) and starting from scratch is a terrifying prospect (I've gone through it before), especially given that Firefox Accounts right now does not have any recovery options after that point.

It would be beneficial if one would be able to add, for instance, a pair of FIDO2 keys for this purpose, or even more broadly speaking any other WebAuthn providers (like Windows Hello). Those would not only provide a better security standard, but also better failover options.

I'm sorry if this is not the right place, but I've not found a dedicated forum for Firefox Accounts issues specifically - please direct me there if there's one.

Best regards, Artur Ciesielski

Asked by Artur Ciesielski 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Secure Connection Failed Error Code:SSL_ERROR_RX_RECORD_TOO_LONG

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a corr… (read more)

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a correct certificate but how do I do that. There's no instructions on how to do this. Any help you can provide will be greatly appreciated. Thanks so much.

CajunGrl

Asked by CajunGrl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't use Firefox

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings… (read more)

Other than the most used sites, maybe five, firefox will not follow search for any new site, occasionally after three or so attempts. I have checked my security settings but i still feel like that is what is causing the issue.

Asked by parker.paige 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When sharing a specific window in Google Meet, *ALL* popups from extensions will show on Google Meet

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window. I've noticed, however, that no matter wha… (read more)

When using Google Meet, you are given the option to share your screen — either the entire screen, or a specific Firefox window.

I've noticed, however, that no matter what Firefox window is used, if you access an extension that creates a pop-up dialog, such as the Container selection button from Conex, the uBlock origin settings popup for each webpage, or a password manager pop-up such as Bitwarden, those popups will appear on the shared window, even if you decide to do this from another Firefox window altogether.

This is a major security concern for me, as I've had circumstances where the password entry window for Bitwarden will appear on any window, even if I open the extension pop-up from a window not being shared to Google Meet. I'm not sure where to submit this issue, so I'm starting from the Mozilla support page and going from there. Would appreciate anyone's help on getting this issue resolved. Thank you.

Asked by Tariq Kamal 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 1 year ago

Last reply by rgeuch 1 year ago

  • Archived

FIREFOX HAS BECOME HACKERVILLE

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private b… (read more)

I enjoy Firefox, however I've recently realized that hackers are using the Firefox browser to attack and enter my system, despite a firewall and VPN and even in private browser. I've been forced to cease use of the Firefox browser and decided to bring this to your attention after realizing that this surely will become widespread if not already. Is Firefox aware of such attacks and if so what are you doing about it and when do you think I will be able to safely use your browser again? Also I'm open to explore any suggested setting that may help with the security of your browser. Thanks.

Asked by rogerthinker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Unblocking websites

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site … (read more)

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Asked by grov10 3 months ago

Last reply by zeroknight 3 months ago

  • Archived

These programs claim to be able to recover deleted passwords.

Hello, These two programs claim they can recover deleted history, including passwords that you entered in incognito mode: https://recoverhdd.com/investigate-browsing-ac… (read more)

Hello,

These two programs claim they can recover deleted history, including passwords that you entered in incognito mode:

https://recoverhdd.com/investigate-browsing-activities/

https://www.starusrecovery.com/data_restore/software-web-detective/

My computer currently isn't available for me to use, so I can't verify it, but you should see if they are being honest and if they are, you should deal with the issue.

Thanks in advance.

Asked by xyuvxytxuctzrs 8 months ago

Last reply by cor-el 8 months ago

  • Archived

stop blocking critical website from opening and operating. Website is: https://pathlms.iardc.org/courses/

Help me to allow https://pathlms.iardc.org/courses/ so I can take critical courses. Firefox is apparently blocking this site. … (read more)

Help me to allow https://pathlms.iardc.org/courses/ so I can take critical courses. Firefox is apparently blocking this site.

Asked by MslJal 1 year ago

Last reply by Dropa 1 year ago

  • Archived

password

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me… (read more)

accept one of my several passwords proposed,which have all,without any exception and without any explication,been rejected.This actual rejection proceeding disappoints me now very much after a very long a

Asked by Julien Roden 1 year ago

Last reply by Dropa 1 year ago