Firefox Support Forum

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

I cannot find an option in the settings to completely turn off translations. I vastly prefer English, Dutch, German, French, Italian, Spanish and Portuguese websites in their original language simply because I can read them and translated versions always have issues. But now firefox (I am on version 119, windows) continues checking (and asking for each language) wether I want something translated. How can I turn translations off completely?

How do I get rid of keybinds or at least change them it's really annoying when I'm working on stuff and i try to close one tab and then i close the entire window by accident by fat fingering shift.

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

What's the best easiest way to translate my website https://invivobio.net/ in different language. We have different countries visitors so I want to check/translate my English content in different languages after publishing them, so it will be understandable for me and visitors to check the language, is that correct?

Can anyone suggest me Mozilla Firefox Extension which translate perfect because I leave Google Chrome due to slow browsing. I am enjoying Mozilla for the long time, so I don't want to move back to Chrome.

Your suggestions will be highly appreciated.

Regards, Renee Invivo

cant find how to add another account, every help thing i find seems to be outdated. i have multiple accounts i use on chrome, and want to move some to here, but i need help finding how

Hi,

regarding vulnerability CVE-2023-3600 when I check advisories it says that version below 115.0.2 ESR are affected. Does that mean that only 115.x versions are affected or all versions are affected like 102.x ?

Regards

I keep getting a 403 error message when trying to access the British Airways website. This is the first time I have encountered this, although it is perhaps 3 years since I last flew BA. I have cleared my cache and cookies. I have also tried to access the same ba.com site using Edge - with the same error message. This suggests that the problem may lie with BA. However, they have no technical support that I can reach. So I do not know what to do next. I use Kaspersky anti-virus and Malwarebytes to screen for malware. Really hope you can help solve this problem. Many thanks in advance, Ian Robinson

Hello,

My website main image has displayed via Firefox browsers seamlessly for years. However, recently when visiting my website via Firefox browsers the main image no longer displays.

I have cleared cache, and followed all direction provided on the mozilla support site and the image does not display. It displays via other browsers and also on tablets and mobile but again not Firefox any longer.

My website is: https://herlifetherapist.com

Could you please assist in sharing how this happened and how this issue may be resolved?

Thank you

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

I am trying trying to launch firefox in Linux systems through selenium webdriver in a specific language. I have created a profile and using "intl.accept_languages" as below: FirefoxOptions firefoxOptions = new FirefoxOptions(); FirefoxProfile firefoxProfile = new FirefoxProfile(); firefoxProfile.setPreference("intl.accept_languages", "<language_code>"); firefoxOptions.setProfile(firefoxProfile); firefoxOptions.setHeadless(isHeadless); driver = new FirefoxDriver(firefoxOptions);

I am getting the below error: Region.jsm: "Failed to fetch region" (new TypeError("NetworkError when attempting to fetch resource.", "")

Additional details: OS: Linux Firefox version: 91.11.0 Gecko driver version: 0.31.0 Selenium version: 4.1.4

Kindly help.

I have 2 yahoo email accounts. 1 on Chrome & "block Spam" works but on FF it does not. The same fake emails keep coming back and I can't add a screenshot to this.