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How can I submit a complaint?

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it s… (read more)

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.

Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.

Open 3 4

Choose Chatbot AI for Sidebar - Perplexity

Hello, On my other machines I have Firefox with Perplexity as my Chatbot in the sidebar. Why is it no longer listed? (Anthropic, ChatGPT, Copilot, Gemini, Mistral only). … (read more)

Hello,

On my other machines I have Firefox with Perplexity as my Chatbot in the sidebar. Why is it no longer listed? (Anthropic, ChatGPT, Copilot, Gemini, Mistral only).

Can you help me with as I have a subscription with them and don't want to use their browser Comet as an alternative or simply their browser interface if possible.

Thanks

Open 1 32

Profile, history and everything deleted after most recent Firefox update

Hi, there. After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "ab… (read more)

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

Open 6 251

Is there a way to revert to the old search bar? The new design adds unnecessary clicks.

In previous versions of Firefox, using an alternative search engine was seamless: I just typed my keywords and clicked the specific search engine icon. With the current u… (read more)

In previous versions of Firefox, using an alternative search engine was seamless: I just typed my keywords and clicked the specific search engine icon.

With the current update, the workflow is much longer. Now I have to:

1. Type the keywords 2. Click the dropdown arrow 3. Select the alternative search engine icon 4. Hit Enter

Why was this UX change made? It feels like a step backward.

Open 1 15

I seem to have a BETA VPN TAB on my Firefox window, and now I am being blocked from places like Macys.com with the notice "You don't have permission to access the requested URL on this server. Reference: 0.6424c317.1775505084.b8df2147"

Tried to access "https://www.macys.com/" and now getting messages that say "Access Denied You don't have permission to access the requested URL on this server. Reference:… (read more)

Tried to access "https://www.macys.com/" and now getting messages that say "Access Denied You don't have permission to access the requested URL on this server. Reference: 0.6424c317.1775505084.b8df2147"

I gather this has something to do with the new VPN Beta Tab on my Firefox window that I didn't ask for and cannot figure out how to get rid of - or turn off.

Can you please help? Thank you

Open 1 1 16

recover commonly used links previously shown across top of browser

bold text My prior version of Firefox had a line near the top where commonly used links (e.g., google calendar) could be accessed. My current version no longer has that. … (read more)

bold text My prior version of Firefox had a line near the top where commonly used links (e.g., google calendar) could be accessed. My current version no longer has that. Can I recover those links and is there a way of having convenient access to them with the current version?

Open 1 10