Showing questions tagged: Show all questions

Avast Secure Browser imposes itself by opening on start up

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and l… (read more)

Avast Secure Browser imposes itself by opening on start up despite my attempts to stop it doing so. AND despite Firefox being my default browser for over ten years and long before I started using Avast free antivirus. Avast has loaded it on , I never elected to do so ...but that said I do not wish to totally remove it from my lap top as it is, as it were, an insurance policy against Firefox becoming inoperable. I have explored switching off this attribute of avast browser in the browser but to date have been unsuccessful. As a retired man in my seventies I am limited in my peer group for finding anyone that is computer literate YET this technology is so beneficial to people such as myself I believe.

Asked by Pat Grey 2 months ago

Last reply by jonzn4SUSE 2 months ago

blank white screen

Yesterday (08/10) I ran a supplied update and suddenly the blank white screen problem was solved. Today when I try these same sites the problem reappears. Who sent out … (read more)

Yesterday (08/10) I ran a supplied update and suddenly the blank white screen problem was solved. Today when I try these same sites the problem reappears. Who sent out the update? Why does it not work today? This is only a problem on my desktop. I can still see the sites on my iphone.

Asked by alan.dippel 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Problem with a website using Windows 11

Hello. I have just installed Windows 11 and have a problem with the Firefox browser that I didn't have with Windows 10. On the Talk Radio website: (https://talkradio.co.u… (read more)

Hello. I have just installed Windows 11 and have a problem with the Firefox browser that I didn't have with Windows 10.

On the Talk Radio website: (https://talkradio.co.uk/), there is a "Listen Live" button which, when clicked creates a popup window for their Radio Player application. Under Windows 11, the window pops up, but is empty (this was fine under Windows 10). I tried this with Edge and it works fine.

Could someone look into this please? I don't want to have to use Edge.

Many thanks,

Kevin

Asked by krs6 11 months ago

Last reply by FredMcD 10 months ago

  • Archived

duplicate toolbar folders

Is there a simple way to get rid of duplicate toolbar folders? The two add-on that you have in the list don't work anymore. Can you put a "remove duplicate folders" in to… (read more)

Is there a simple way to get rid of duplicate toolbar folders? The two add-on that you have in the list don't work anymore. Can you put a "remove duplicate folders" in toolbar commands? Thanks for your help and interest.

Asked by Omaha29 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Windows 11 crashes

Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to t… (read more)

Since updating to Windows 11, every time the browser closes there is a crash report. The browser is working as normal in most sites, but not all, but that maybe down to the apps not liking Windows 11 as well.

Asked by MikeB 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Bing has hijacked Firefox in a new intallationof Windows 11 and I want to remove it

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bin… (read more)

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bing app with no effect, I want Firefox back!

Asked by espicer 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Windows 11 - fresh install; menu button and all buttons on same row open, then vanish and can't be clicked on

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url… (read more)

Just booted up a new laptop with Win11 and installed Firefox - had been working normally, but now I can't get back into the browser menu or anything else on that menu/url bar. On opening a new window, I can click and view the menu, but within a few seconds it vanishes, but the button remains highlighted as though it's still open, so I can't re-open it.

Asked by kem5242 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Closing without notice...

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000) On many occasions (several times a day) Firef… (read more)

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000)

On many occasions (several times a day) Firefox simply goes away without warning... sometimes after several minutes on a page. Sometimes in GMail, sometimes Facebook, sometimes other sites... there does not seem to be a particular pattern.

Is there a hidden log somewhere that I can send to you to help resolve this issue?

Thx!

Al

Asked by al61 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

Firefox isn't saving previously opened tabs when I shut down

This is kind of a weird problem...I recently upgraded to Windows 11, and I started using multiple desktops. I then opened up Firefox on each desktop, and I think that's w… (read more)

This is kind of a weird problem...I recently upgraded to Windows 11, and I started using multiple desktops. I then opened up Firefox on each desktop, and I think that's where the problem began.

I have different tabs opened on each iteration of Firefox, but when I closed down Firefox on Desktop 1, it didn't save any of my tabs when I opened it up again. I tried to repeat the problem on Desktop 2, but instead Firefox behaved normally and saved the session. I've tried looking online for an answer to this, and i have no idea what's going on.

Has anyone encountered a similar issue? If so, how do you fix this?

Thanks!

Asked by chris_gottschalk 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox on Win 11 laptop won't load home page, won't search or even open

Hi all, this issue has existed for awhile with me. On previous computers I had to use Chrome over Firefox because sometimes this issue occurs. I won't get error messages,… (read more)

Hi all, this issue has existed for awhile with me. On previous computers I had to use Chrome over Firefox because sometimes this issue occurs. I won't get error messages, or any freezing. The browser will open but after that the issues arise. My home page shortcuts won't appear. It will be a blank tab and that is it. If I press any of my shortcuts on the toolbar, or even search anything it will load and load and load. But won't ever crash, have an error or anything. Just a continuous load. Some times it will just open a new blank tab and do nothing. Then after closing Firefox through task manager, the browser won't even open. If it does, the same thing happens. This will happen randomly and quite often. Right now I am on Firefox after having to 'refresh' the browser in the settings and it started up but immediately the websites wouldn't load nor the home page favourite websites. I spammed the websites, opened about 20 tabs of different websites and eventually ONE of those tabs load. I honestly cant find any articles relating to this issue. Edge and Chrome work flawlessly but for some reason Firefox will throw in this issue for me. I prefer this browser over the other two but I have had to use Edge to find support when Firefox wouldn't work.

I am currently on Win 11 Dell XPS 13 and have reinstalled Firefox numerous times.

Any help will be appreciated.

Asked by dominicsisa 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

Click ons

I am trying to click on a product to order on a website. Nothing happens when I click on the item. I tried the same thing on Microsoft Edge and it worked. Can you tell… (read more)

I am trying to click on a product to order on a website. Nothing happens when I click on the item. I tried the same thing on Microsoft Edge and it worked. Can you tell me what setting to change to make this work? I prefer Firefox. I am using Windows 11. Thank you!

Asked by donna42 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox hangs with "not responding" message

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, … (read more)

Since the release of V96.0.2, Firefox has repeatedly crashed at random times, including when first loading pages. It occurs on several websites, including Google search, WashingtonPost.com, and the Firefox support page.

OS: Windows 11 Hardware: Dell XPS 13 9310

I have turned off the automatic acceleration feature per help article suggestion.

Asked by LarryDC 8 months ago

Last reply by FredMcD 8 months ago