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Unable to open Router login webpages since upgrade to windows11

Since I upgraded to Windows11, I am unable to open the Login Pages on my Routers, there is no issue with other browsers, and I have checked on another computer with windo… (read more)

Since I upgraded to Windows11, I am unable to open the Login Pages on my Routers, there is no issue with other browsers, and I have checked on another computer with windows10 to make sure they still open in firefox there. (Firefox 97.0.1 64 bit) I have tried troubleshooting mode with the same problem I have routers from D-Link and TP-Link. I just get a blank white page after entering the URL - and the page is flagged as "connection is not secure"

Is there some setting I need to change?

Asked by peter_marley 2 months ago

Last reply by cor-el 2 months ago

Address bar always has a light background, even after theme changes

First image shows me using a dark theme, but address bar still has white background. Second image shows that switching to the light theme makes the text readable. However… (read more)

First image shows me using a dark theme, but address bar still has white background. Second image shows that switching to the light theme makes the text readable. However, I would still like to use a dark theme. I believe I started seeing this issue right when Firefox updated itself to version 100. Any way to fix the bugged address bar color? None of my extension should be affecting the address bar color.

Asked by patricktumbucon 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Login issues with TikTok, "too many attempts" error

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTo… (read more)

So, I've been trying to login to TikTok using Firefox version 100 but it won't let me login because Firefox seems to send too many requests or something that causes TikTok to restrict my login. Each time I try to login, I get the "too many attempts" message.

What's weird is that by using Firefox ESR (I think it was version 93), I'm able to login to TikTok, but it breaks WhatsApp web's login and sends it to a refresh loop. I've tried to disable all my privacy and proxy settings for TikTok on Firefox version 100 and it does not seem to have fixed the issue.

Asked by Jefferson 6 days ago

Last reply by Terry 6 days ago

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozill… (read more)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Asked by DonyWahlberg 6 days ago

Last reply by cor-el 6 days ago

get rid of message

I want to get rid of a facebook message which reads "You are currently offline Refresh". It looks as if it is a pop up message. If more info is needed then you can cont… (read more)

I want to get rid of a facebook message which reads "You are currently offline Refresh". It looks as if it is a pop up message. If more info is needed then you can contact me on [removed email from public] or by telephone on [removed phone# from public]. Thanks for your help. Esther

Asked by Esther 6 days ago

Last reply by Dropa 6 days ago

Missing pinned tabs

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't poppi… (read more)

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't popping back up. How do I get them back???

Asked by jackfrost025 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Where do I enter my 7 digit code which was sent to my e-mail to verify my identity?

I just downloaded the Firefox app on my laptop (new user) and was sent a 7 digit code to confirm my identity. I do not know where I should go to enter this code? Please … (read more)

I just downloaded the Firefox app on my laptop (new user) and was sent a 7 digit code to confirm my identity. I do not know where I should go to enter this code? Please advise. Thank you!

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Mary 5 days ago

Last reply by Dropa 5 days ago

Access Denied and 403 Responses

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following o… (read more)

When navigating within retailer web sites, some clicks, such as searching for their nearest branch, consistently produce an Access Denied message, such as the following one:

Access Denied You don't have permission to access "http://www.argos.co.uk/stores/?" on this server.

Reference #18.d639dd58.1652362340.afeb7586

I get a similar response when trying to open some web sites, such as Sainsburys.co.uk which has just responded with the following 403 message:

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: 0n5le1zhQCuf0_pKJpVKjuKasKFKRNYhMr3zpIde_UuAx0dBE1hhlw==

Are such searches controlled via Firefox? If so, do I need to change a Firefox setting to overcome the problem?

Asked by a.mcpherson832 5 days ago

Last reply by Dropa 5 days ago

Where is support for Firefox Account?

I had to sign up for a Firefox Account in order to sign up for Pocket. I have questions about what Firefox Account is, how Mozilla uses it, etc. Is this a service like G… (read more)

I had to sign up for a Firefox Account in order to sign up for Pocket. I have questions about what Firefox Account is, how Mozilla uses it, etc. Is this a service like Google Account? Is Mozilla tracking my interactions across all of the products I use because I am "signed in" to Firefox, the way Google does?

There does not seem to be any support for Firefox Account. It's not listed as a support topic (which is why this question is under "Firefox")

Is there some other place that I should go to get support for Firefox Account?

Asked by akyne 5 days ago

Last reply by James 5 days ago

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge … (read more)

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

Asked by Ga Mountain Hiker 5 days ago

Last reply by cor-el 2 days ago

Can no longer "Sign in with Google"

(This issue has been happening for several months, perhaps even a year or more) My issue's example is me trying to log in to Duolingo. When I try to log in with google, a… (read more)

(This issue has been happening for several months, perhaps even a year or more)

My issue's example is me trying to log in to Duolingo. When I try to log in with google, a popup appears where I select which google account to use, the popup closes, and then the sign in button loads perpetually. I left it to load for over an hour and nothing happened.

I tried the same thing with Microsoft Edge and I could log in with google perfectly fine.

This has happened to me on other websites too, but the issue is worse with Duolingo because if you have a google account associated with Duolingo, it requires you to log in with google. I can't use my password to log in, so I can't use Duolingo on Firefox

Asked by ella 5 days ago

Last reply by jonzn4SUSE 5 days ago

Firefox asks for master password on startup

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the mas… (read more)

When ever I start Firefox it asks for the master password. I am not using sync. OS is Windows 11. On my laptop which is running the same OS it does not ask for the master password, even though they are both pointing to the same homepage of google.com

I have tried disabling the password and re-enable, that does not work. If there is another setting I haven't found it yet.

Asked by Cameron 5 days ago

Last reply by Dropa 5 days ago

Dane logowania

Witam od niedawna borykam się z problemem że firefox resetuje wszystkie zapisane dane logowania, po zamknięciu programu od nowa muszę wprowadzić dane. Resetuje także zapa… (read more)

Witam od niedawna borykam się z problemem że firefox resetuje wszystkie zapisane dane logowania, po zamknięciu programu od nowa muszę wprowadzić dane. Resetuje także zapamiętane ciasteczka witryn, jak poradzić sobie z tym problemem? Nie pomaga resetowanie przeglądarki oraz czyszczenie...

Asked by maciejfoxx 4 days ago

Last reply by Dropa 4 days ago

Firefox not blocking ads on Youtube

Hi Community, Hope you are all enjoying to be part of the firefox community. Is there a way to block ads on youtube without installing addons. Could you please let me kno… (read more)

Hi Community,

Hope you are all enjoying to be part of the firefox community. Is there a way to block ads on youtube without installing addons. Could you please let me know.

Thanks,

Asked by Uday Kumar 3 days ago

Last reply by FredMcD 3 days ago

Unable to enable 3rd party session cookies

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and E… (read more)

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and Edge works but I do not care for it.

Can't be that freakin hard to allow the viewing of Kaltura lecture videos posted by professors in an application that is used by many educational institutions across the country. Google and Edge seem to have figured it out so why can't Mozilla?

This issue needs to be fixed!

Asked by j.wright031970 3 days ago

Last reply by cor-el 3 days ago

Syncing Problem

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code s… (read more)

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code sent to my email but I can't access my email unless I access my passwords in my Mozilla account!

Asked by Ǝ 3 days ago

Last reply by cor-el 2 days ago