Firefox Community Forum

For a couple of days now Instagram linked videos won't play here. Actually some of them will -- my own reels and anything linked with that button that looks like a movie 'clapper'. But videos that show the triangular arrow pointing to the right, nothing happens when you click. Not sure if this is a FF issue or maybe something changed at Instagram. Did a google search and nothing came up.

I have been unable to find an email address, so I am turning to this forum to express my disgust at the incoming CEO's comments, namely "Firefox will remain our anchor. It will evolve into a modern AI browser and support a portfolio of new and trusted software additions."

Firefox's appeal as an alternative to Edge, Chrome, etc. is its respect for user privacy and control. Adopting AI tools into the browser itself is a betrayal of that respect, and will eliminate Firefox's advantages over rival browsers. If users want an AI browser, they already have that option. They want, instead, a browser that allows then to control their own experience and data. I beg the Mozilla foundation to actually do some research into your own market so you will learn that people hate LLM slop in their internet browsing.

Adopting AI tools will damage Mozilla's reputation as an organization worthy of respect. What's more, it will contribute to the further erosion of trust in information on the internet that AI has caused, because *LLMs lie and steal*. This is more than just a market mistake, this is an ethical mistake.

There is still time to change course. Do not follow Chrome and Edge into AI delusion.

To whoever this new CEO is of firefox,

Stop with the AI garbage. Please.

AI is a notorious waste of space in software and all it does is bog down the experience and make everything harder for everyone. Also it is notorious for collecting information and violating users privacy like the lab rats you apparently take us for.

Stop it.

I loved Firefox because I could use it comfortably without all of this stupid AI crap making my life harder. I've already hacked my browser to make sure this doesn't appear but I'm not satisfied. To any other firefox tech reading this get that Anthony guy out of here. We don't want him, and we don't want AI.

Thank you.

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Hello! See the screenshot please: so, I downloaded à pay-bill, with Firefox (under ubuntu), in private navigation, and I get the file with a padlock-symbol at the end. What means that? What means that for me (on my computer), what means that for à friend, when I sent him the pdt-file (can he open it?). Nota: I understood that I can choose between "delete downloads when closing the privat window" or not. And I choosed not to delete them (but there appears this padlock-symbol). Thanks for your help! Michael from France

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

I have Privacy & Security set to Strict with Cookies and Site Data deleted when the browser is closed with only 3 sites in the exclusion tab. I also use a VPN to assist with masking and for connections to defined systems and as part of that I will randomly set it to different countries 'because I can'.

I was looking at the website for the current Rugby World Cup (https://www.rugbyworldcup.com) but it was showing the wrong times for the matches. A little digging showed it had remembered my location from some point last week when the VPN was active and set to Iceland.

There is nothing I can find in my browser settings to permit this and I would appreciate pointers to check further since one of the reasons I have set the higher level of restrictions in my browser is to stop this kind of activity from websites.

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, but want to confirm this will disable ALL AI in the browser. I don't want it, don't trust the privacy/security holes yet to be found and would prefer it was not included in Firefox to begin with. The list I've found is:

• user_pref("browser.ml.chat.enabled", false);
• user_pref("browser.ml.chat.menu", false);
• user_pref("browser.ml.chat.page", false);
• user_pref("browser.ml.chat.shortcuts", false);
• user_pref("browser.ml.chat.sidebar", false);
• user_pref("browser.ml.enable", false);
• user_pref("browser.ml.linkPreview.enabled", false);
• user_pref("browser.ml.linkPreview.optin", false);
• user_pref("browser.ml.modelHubRootUrl", "");

Will this do it? What about:

browser.ml.chat.nimbus

Do I need to clear that field to ensure I don't get some auto opt-in in the future as more and more of this "stuff" is put into the browser?

Why not leave Firefox as a security/privacy conscious browser and put out a separate AI browser (FirefoxML?) for those that are not as concerned. How does Mozilla ensure that no information is leaked through AI from sessions for professionals that must protect physician/patient, attorney/client information or other legally confidential information?

I've noticed over time Mozilla has become less focused on consumer privacy and more focused corporate interests.

My questions are to you developers of Mozilla.

Would you have reached success in the past using this model?

I've noticed a corporate trend of brands being consumer friendly in the beginning of their history then over time snubbing the customers in favor of getting paid to sell data to corporate interests, data brokers and government entities.

Should we trust you?

I've been using Firefox for almost 20 years and anyone can agree that this browser isn't getting better over time.

Can you provide a list of all the third parties you deal with selling our data?

I have a nagging feeling this isn't the browser it used to be and some of us will need to change to a less corporate focused browser to protect our data, since it seems you aren't interested in that model anymore.

Only on firefox, the music on apple music keeps changing volume. I can hear it sound fine for a second but then it changes the volume to around half of what its meant to be. I dont see any settings to change it, its fine on other browsers, im genuinely unsure of what to do.

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.