Firefox Support Forum

When I try to open a new tab, the dot continues to move back and forth but does not load the tab. Sometimes I have gotten the message: "A web page is slowing down your browser. To stop it close the page."

I have tried fixes suggested on the web, but no help, including clearing the cache.

Thank you in advance.

Why am i seeing this, and how can I get it to where I am the one controlling my browser and not an "organization" I don't know? This was the big issue I have had in the past with your browser. I cannot find a way to change it.

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

A couple of weeks ago, a message came from Firefox saying - do I want the facility of opening a Firefox window on starting it? I thought that would be a confirmation of my existing setting of opening Firefox with the previous tabs. But no. Firefox now opens a separate blank window in addition to the previous window with the tabs.

How can I stop the opening of an additional blank window, which I now have to delete everytime? Thank you

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's like it is there, but as a ghost, invisible. When I close down firefox, and restart, it's still exactly the same. I had hundreds of tabs open there, and I don't want to loose that session. When I open a new window, it works, but I can't make the prevous one appear. What is going on, what to do? I'm quite desperate about it, already spent hours looking for solutions.

Recently I have found that I cannot download statements from my bank account, also at the same time (2/3 months ago) I cannot access a Tesco website from Firefox. I can carry out these functions easily from Microsoft Edge, so why the sudden change ? Can anyone please help me to fix this in Firefox?

Wishing to view my own html file in my Ubuntu Linux system I pressed the Alt key which I thought would give me a "File" menu. I could not see one. How do I get it?

Hi; The gear symbols that were next to the extension in the Extension Panel, are no longer there. In the recent past, clicking on the gear symbol by the extension, enabled me to pin it to the tool bar. How do I get that function back? Thank you, Nick M. mr.nick@myyahoo.com

The streaming platform Twitch seems to have an issue with both the newest version on Firefox and 122.0.0, did as advised but nothing works, I need this function for work related reasons.

I was running 8 Windows with about 12 tabs per Window. AND I had it set to Continue Where You Left Off, so that each time I closed and launched FireFox, ALL Windows with ALL Tabs would open. No problem. Easy.

This morning, Firefox crashed and LOST EVERYTHING. Why did it happen? And how do I get them back?

Jev

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Please provide a native way to change the behaviour of Ctrl-W. I tend to switch between aZerty and qWerty keyboard layouts, as a result I sometimes hit ctrl-W when I would like to ctrl-Z some change. As a result I tend to lose some work when the tab I'm working in closes. It would be nice to be able to rebind some of the default key combinations, or at least disable them.

I found a method description that edits the omni.ja file, but also that this method is unsupported. Moreover, running ubuntu kind of rules this out as an option, as canonical has ruled that firefox is to be installed via snap, in a read-only data store.

When I open firefox for the first time or after reboot or logout the internet doesn't connect immediately and it need almost 1 minute or more. I tried so many solutions, but they didn't work. If I reset Firefox, then the problem is fixed, but after some days, it's the same problem.

Hello,

since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temporarily unavailable (see annex).

But my Google account works perfectly with Edge on the laptop and on my smartphone and tablet.

The problem remains even after restarting the laptop and launching CCleaner

Thank you in advance for your help.

Best regards,

Andrea Forti

Am running on linux with KDE. When I press the software shutdown button in KDE, and reboot, the tabs in firefox remain, even though I disabled that from happening in settings.

I have been using the "Restore Previous Session Option" fairly often for years, but within the last few weeks the option is no longer there.

I had tried to use the Settings > Open Previous Windows and Tabs as a workaround, but it doesn't appear to be consistent.

Did something change in a recent update, or is my installation broken somehow? I tried refreshing Firefox but that didn't bring it back.

The article here shows what I am referring to and has a screenshot of where the "Restore Previous Session" option was: https://support.mozilla.org/en-US/kb/restore-previous-session#w_when-session-restore-occurs

[[Knowledge Base Article|https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2021-05-19-06-31-50-513d15.png]]

Anyone else have this problem? Is my installation broken? And how to fix?

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks