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  • Archived

Flash crash inspite of every suggested fix, any help, please?

Flash keeps crashing, with no other extension, in a pristine, vanilla Firefox, on all three machines I maintain. For the record, these are a custom LGA 775 Asus motherboa… (read more)

Flash keeps crashing, with no other extension, in a pristine, vanilla Firefox, on all three machines I maintain. For the record, these are a custom LGA 775 Asus motherboard from about 6 years ago, a similarly old Dell Optiplex of a similar age, and a brand new HP Spectre x360. The graphics systems and their drivers have no similarities. Firefox just doesn't work with flash on these machines.

Forum questions about this keep recurring, and keep getting marked as solved, when they are clearly not! No solution is posted, just a flag for 'solved' which no one bothered to remove quicklu enough.

Is there a silver bullet for this that I am missing, or should I just uninstall Flash and rely on HTML5? Has Firefox stopped supporting Flash and I've missed it? Is there a clash between Java or another common pluggin? I can't find any dependencies like that when I try activating pluggins. If Flash is the only pluggin it crashes! I cannot even keep it running long enough to turn off the acceleration on the Adobe Flash page where you are supposed to right click to access options. Edge seems to work perfectly on the Flash sites I need to access, but I don't like not using Firefox.

Is there a fix, please???

Asked by mattdeany 4 years ago

Last reply by John99 4 years ago

  • Archived

secure connection failed

Hi - We launched a new site www.appyourhome.com - it is wordpress shared hosting with Godaddy. We have an ssl certificate and verified it with them. I very often am gett… (read more)

Hi - We launched a new site www.appyourhome.com - it is wordpress shared hosting with Godaddy. We have an ssl certificate and verified it with them.

I very often am getting this message (shown between **). Godaddy says everything is ok on their site. Is this something to do with the Mozilla browser or what else would I check??

**
Secure Connection Failed

The connection to appyourhome.com was interrupted while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites
**

Asked by Matt 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

My Firefox keeps crashing at random times, and it's become more frequent

I've been using Ubuntu 16.04 LTS and had immediately installed Opera as that was the browser I was used to but I quickly noticed that my cookies would automatically be re… (read more)

I've been using Ubuntu 16.04 LTS and had immediately installed Opera as that was the browser I was used to but I quickly noticed that my cookies would automatically be removed when I shutdown making browsing a problem, so I reverted back to Firefox but it crashes quite often and the interval between the crashing seems to be growing smaller.

Asked by HelpMePlox 4 years ago

Last reply by John99 4 years ago

  • Archived

Why does Firefox tell me to restart to apply update after each restart even after updating, refreshing and re-installing?

I'm running firefox 50.0.2 on OSX 10.11.6. Every time I open firefox, a pop up tells me to restart now or later to update to 50.0.2. Upon restart I get the same pop up. I… (read more)

I'm running firefox 50.0.2 on OSX 10.11.6. Every time I open firefox, a pop up tells me to restart now or later to update to 50.0.2. Upon restart I get the same pop up. I have refreshed firefox, removed firefox and re-installed but I still get the same pop up message every time.

Asked by gmasci 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How to find out the time and date of the websites/pages i visited ?

Hello. Can anyone help me find the following: I need some information on, How to find out the time and date that I visited certain websites/web pages in my that are in my… (read more)

Hello.

Can anyone help me find the following:

I need some information on, How to find out the time and date that I visited certain websites/web pages in my that are in my Firefox history?

Asked by EIGG 4 years ago

Last reply by cor-el 4 years ago

  • Archived

evidently i cannot get rid of private browsing

I posted a previous question about how to get rid of private browsing. I was flat out wrong. Whatever firefox is currently doing its wrecking me. I am running with fir… (read more)

I posted a previous question about how to get rid of private browsing. I was flat out wrong. Whatever firefox is currently doing its wrecking me. I am running with firefox 50.0.2 The only way I seem to be able to run with firefox is to never remember history. I have, several times tried the other settings restarting along the way - safe mode, etc) and the ONLY setting that seems to work is to never remember history. If I try and goto safe mode, for instance, and set it to use private browsing and set everything to remember history it reboots to never remember history. If I set it to remember history the program screws EVERYTHING up, I have no idea what is going on but this is not a good thing and I see no fixes.

Thoughts?

Asked by greg 4 years ago

Last reply by John99 4 years ago

  • Archived

Windows 10 update 3201845 removes extensions

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remaine… (read more)

After Windows 10 applied update KB3201845, Firefox had a new profile which did not include any extensions, and customised options were lost. Bookmarks and history remained. The old profile directory still existed, but was almost empty.

Asked by Gyroglm 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes while I watch youtube.

These are the reports of 'tab has crashed' while I was trying to open youtube. The most recent one occurred when I was watching youtube and had 6-7 tabs open with other y… (read more)

These are the reports of 'tab has crashed' while I was trying to open youtube. The most recent one occurred when I was watching youtube and had 6-7 tabs open with other youtube videos.

bp-ff3a14ef-c75a-455d-ac72-6c5a12161230 30-12-2016 14:17 37f70e41-b1e4-4394-87c9-712d755704df 29-12-2016 09:02 bp-d74b8073-cae2-434e-8abf-e14f32161228 28-12-2016 17:53 4bc0e50c-a9e3-4fcb-ab71-622548678f1e 28-12-2016 17:53 bp-b15adba1-e68d-482d-9e1f-7fda42161228 28-12-2016 17:53 bp-be62fbaa-95d1-4516-85ae-f6a422161228 28-12-2016 17:25 716bedd1-bfd7-4a41-b27d-505669e0e87d 28-12-2016 17:25 8cfc14e9-24b8-4b1b-9fcc-e75ecd769855 28-12-2016 07:29 0bc9edbc-f248-4481-994f-95f624e98e93 27-12-2016 17:53 76b4a49e-bcf9-4c11-9cba-ff33c0632940 27-12-2016 08:29 44cc378d-69b8-4c39-a1af-fea2b654a4a9 27-12-2016 08:29 bp-bcb063e6-88e5-4797-b5f8-393632161227 27-12-2016 08:29 bp-cf35ad03-9253-4e74-b925-0b5a82161227 27-12-2016 08:29 bp-aa2419c4-122f-44ab-a519-554922161225 25-12-2016 15:47

Asked by MukulK98 4 years ago

Last reply by cor-el 4 years ago

  • Archived

My address window has stopped functioning. How can I fix it?

My bookmarks work fine, as do links on web pages. But, if I type a correct address into my address window nothing happens when I press "Enter"! I end up having to type … (read more)

My bookmarks work fine, as do links on web pages. But, if I type a correct address into my address window nothing happens when I press "Enter"! I end up having to type it into my Google search window, then clicking on a search result that will take me to the web site I needed. I don't want to have to use Chrome or Edge, both of which I hate. I LOVE my Firefox!! I am using a desktop PC with Windows 10 Home. Can anyone suggest a fix??

Asked by jarg 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Some tabs come up empty when starting Firefox and an error msg displayed "Unresponsive script chrome://browser/content/tabbrowser.xml:6366"

I confess I have two Firefox windows with hundreds of tabs in each. The error msg has stalled one of the windows this morning. The only way to work with that window was t… (read more)

I confess I have two Firefox windows with hundreds of tabs in each. The error msg has stalled one of the windows this morning. The only way to work with that window was to click on the option 'Continue Script', after which I discovered about half of the tabs in that window were blanks. The option to Restore the Previous Session was greyed out (Firefox thinks it has restored it successfully?). I tried to refresh Firefox in safe mode, but no improvement: same error msg, same empty tabs. Also tried to copy a recovery.bak file from my Profiles/..../sessionstore-backups in place of sessionstore.js file in Old Firefox Data, hoping to regain the empty tabs, but alas. Is there any help? Can I regain those empty tabs somehow? Please let me know...

Asked by osenochen 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Can't sign in and can't change password.

I tried to sign in on a new computer, entered the code I was emailed and was told "code is wrong". I tried 2 more times and each time received the same response. Each tim… (read more)

I tried to sign in on a new computer, entered the code I was emailed and was told "code is wrong". I tried 2 more times and each time received the same response. Each time the code was entered correctly. I tried starting over and now it will not accept my password. I tried to reset the password but It would not accept it. So, I asked to reset the password and it said it sent me an email -- but it did not. Tried again with same result.

Asked by joyant 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I can't update Firefox. Even after a clean install it seems to revert to an older version.

Every time I open Firefox it prompts me to restart in order to install version 49.0.2. Unfortunately, restarting it does nothing as it just prompts me once again to resta… (read more)

Every time I open Firefox it prompts me to restart in order to install version 49.0.2. Unfortunately, restarting it does nothing as it just prompts me once again to restart. I have tried the obvious things, such as a clean install. However despite downloading the latest version and deleting my old version, it still prompts me to restart in order to update to 49.0.2 which is weird considering I've actually downloaded version 50.0.2. Any help would be greatly appreciated.

Asked by bungeeman 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

youtube videos only play in upper right corner instead of middle of page how do i correct this

when I watch a video from any web page the first video may or may not play in the middle of the page like normal but if I try to play a second video (suggested or not sug… (read more)

when I watch a video from any web page the first video may or may not play in the middle of the page like normal but if I try to play a second video (suggested or not suggested) it will play in the top right corner of my screen (Imac). I cannot move it. It will open only to FS and then close again staying in the right corner. All additional vids played will play in right corner. UGGGHHHH!

Asked by 11Blades1116 4 years ago

Last reply by Seburo 4 years ago

  • Archived

Our anti-virus program keeps coming up with a virus on files from Firefox. What can I do to avoid this?

Our anti-virus program Bitdefender keeps coming up with files associated with Firefox that contain the virus Gen. Variant Adware Graftor 311830. What do I need to do to … (read more)

Our anti-virus program Bitdefender keeps coming up with files associated with Firefox that contain the virus Gen. Variant Adware Graftor 311830. What do I need to do to fix this? Or is this something Firefox needs to fix?

Asked by elainny 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I'm having trouble accessing a https website. It tells me the connection is not secure. I want to access it anyway. How can I override the block?

I'd like to access to website even though the "connection is not secure" i.e. the lock on the left of the address bar has a yellow icon on it. The help page said this mig… (read more)

I'd like to access to website even though the "connection is not secure" i.e. the lock on the left of the address bar has a yellow icon on it. The help page said this might be because it's a http site. It's actually a https site so it should be secure. But either way I'd like to override this. Thanks.

Asked by Patty27 4 years ago

Last reply by jscher2000 4 years ago