Firefox Support Forum

For a long time now, the items listed in the "window" drop-down menu have randomly changed order each time I open Firefox, so that I always have to search the list for the window I want. With the latest update, it now changes while I'm looking at the menu, & not simply the order, but also the wording of entries. This appears to affect commercial sites, which makes me think that the companies involved are paying Firefox to make their sites more visible. If this is the case, it is both exceedingly annoying and also fairly reprehensible given your general ethos. Is there any way to stabilize (& rationalize) the order of the windows in the drop-down menu?

Every day when I come back to my mac and firefox is open, it will not respond to any new web address. I can put in any web site and it resolves the full page name, but does not open any site. I have to close firefox completely, which is a pain when I have multiple pages open. It does not matter if I have one or tabs in use, I am forced to close out of firefox completely in order for it to work again. This has been going on for years for me with firefox through multiple versions, multiple MacOS, and multiple Mac systems.

Hello !! I notices a strange behavior of Firefox in my notification area of MacBook Air M1 running on macOS Sonoma 14.0. Many times when I am using firefox or minimizing it, it is showing "Firefox is capturing your screen" that can also be seen in attached image. I am not using any type of screen recording or screenshot too in any way neither having any plugin or 3rd party integration in browser nor any proxies. Sometime it also using the Mic and giving symbol of Mic use for few seconds. What's happening ? Can you please look into it.

A browser hijacker malware (www.discoverresultsfast.com) was installed on my MacBook Pro OS Ventura, 13.6 FireFox Browser 115.3.7 ESR without my knowledge and is bombarding me with notifications. Would you have a method to remove this? Thank you, Falcon [email removed from public]

Hi, the official Firefox docs recommend copying and restoring the entire profile directory. That doesn't work when restoring a profile created on Linux, on Mac, it seems. Neither for Thunderbird, by the way.

Is there a proper way to do this, or should I experiment with each of the files (databases, configurations, etc.) one by one? Thanks!

I've lost a previous session because firefox updated. This happens all the time. I've lost so much time and work due to restore previous session button being grayed out. Is there a way to go back? Or do I have to try to find all of the tabs one by one in history? Is there any other way? I never get my work back like that. It's so frustrating. I'm going completely crazy from this. Any help would be very appreciated.

I need to go back two sessions. Is there any way to access that?

I also lose everything every time I restart. If I'm not careful any immediately restore previous session, I lose it. Is there any way to fix this issue? To make firefox remember and restart in the previous session instead of starting a new one and deleting the previous one?

Yahoo Mail allows me to sign in, but then the mail page is completely blank. No navigation, no images, no text, just a whole blank white page.

I am on a Macbook. v11.7.10 - Firefox 118.0.1 (64-bit) Yahoo main page, news, etc all work fine. Yahoo Mail works fine on Chrome. Yahoo Mail on Firefox works fine on my Windows desktop.

Yes I have tried clearing the cache, etc. What's next, uninstall and reinstall Firefox completely? That's my only guess.

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

Hello,

How can I switch of the annoying new Firefox Fullpage Translations? It intrusively ask me each time a browse a new page. I do not need it nor do not want it. I cannot find a way to switch it off.... Mant thanks for your help. Christian

I cannot stream china open tennis via tennis tv - login problems, crashing problems. Unresponsive to login details Sometimes I can log in but then cannot open specific matches Other times the screen just goes blank There is an account login icon in lower left hand corner of the screen, but if I try to refresh the screen the icon changes its nature and does not respond, then I cannot log in or out It is random and unreliable when I am trying to stream the tennis I have never had this problem with this website before, and I have been a subscriber for 5 years The first two photos are how the login icon should look. The third shows what is happening to the login icon The fourth photo is the blank screen that I sometimes get and cannot move away from - the screen is stuck I really dont want to have to use Safari and definitely not Chrome Sherrill Carta shcarta@gmailcom

For some reason, after a recent Firefox update on my MacBook Pro (Ventura 13.6), the pages for viewing individual products on Fjallraven website are not loading anymore. You will know what I mean if you try the link below. I did try to clear the cache on the browser but it didn't make any difference. Please advise how it can be fixed. Many thanks

https://www.fjallraven.com/uk/en-gb/men/trousers/trekking-trousers/vidda-pro-trousers-m?v=F87177%3a%3a7323450925642

Kwan

One version says go "Tools > Options > Content" - but my Tools mention has no options found

Other version says to " Enable JavaScript on Mozilla Firefox

   1. On the web browser, click the Firefox menu and select Options.
   2. In Options window, select the Content tab.
   3. Mark the Enable JavaScript checkbox.
   4. In Options window, click on the OK button to close it.
   5. Click on the Reload current page button on the web browser to refresh the page.

Again, not found

I am in IOS Firefox, 118.0

Per version 118 we now have the possibility to have webpages to be automatically translated from its original language to another one. As end user I get prompted for every page I visit whether I would like that to be translated. This is quite the flow-stopper. I have no need nor interest for this amazing functionality. However, I can't find anywhere an explanation on how to disable that functionality. I would appreciate it if I was not prompted for this translation possibillty. My question: how to disable this translation functionality alltogether? (I.e. How to stop Firefox asking me about it?)

The new 'search tabs' icon is incredibly annoying and distracting. So far, I've found no way to get rid of it or disable it. I already tried using the 'customize toolbar' action, but the icon would grey out and return to its position, so that was a bust. I've attached a picture of it below.

It is on the right upper corner of my Firefox window.

Thank you in advance.

Hey!

For over a year some webpages show up blank in my Firefox browser. They all work fine in Inkognito/private windows.

I have tried emptying cache etc. Running Ventura 13.6.

One page recently stopped working and show: Application error: a client-side exception has occurred (see the browser console for more information).

www.pinterest.com is completely white.

Facebook.com shows up fine but does not work properly.

Any instructions on exactly what to do?

Hey, Something went wrong today, i got logged out and lost all my bookmarks. I've tried logging-in from every possible email and phone number i have, somehow cannot find my bookmarks. They are very important to my work and career path.

Please help with recovery soon!