Firefox Support Forum

Hi, thank you for being there. I have a strange problem that started a while ago. Every time I restart the computer to refresh it, all my bookmarks and log-ins change. It seems as if they are set back to an old version, but I can't even remember ever having a setting like this. A lot of bookmarks folder are gone all together and others only have a few bookmarks left in them. I suddenly have to enter passwords to get into my email accounts. Even stranger, after a while it all goes back to my current setting without me changing anything. This can take days or weeks. All this makes me nervous about restarting my computer. Please understand that I am not a computer wiz, so if you send me complicated instructions on how to fix this, I probably won't understand them. I hope there is a simple explanation for this. Thanks, Monika

Hello,

I use the firefox browser on two computers and the sync of the bookmarks is enabled. On one of this computers dont work the sync of the bookmarks. I get no errormessage if I press "now sync", but I dont get the bookmarks. Could you help?

BR Stephan

I am travelling. I used a public wi-fi and norton VPN most recently. All my bookmarks are missing, altho they did appear on the toolbar briefly in the background. So where do I find them to restore them to the toolbar?