Showing questions tagged: Show all questions

Got an email from Mozilla in Chinese, saying someone logged into VPN

It doesnt appear to be phishing email as the link points me directly to my already logged in firefox account. Under connected services I see "Unknown" that I'm not able … (read more)

It doesnt appear to be phishing email as the link points me directly to my already logged in firefox account.

Under connected services I see "Unknown" that I'm not able to sign out of.

This seems concerning, and it appears im not alone

https://www.reddit.com/r/firefox/comments/1hprwm7/unknown_signed_into_my_mozilla_account/ https://www.reddit.com/r/firefox/comments/1hp058j/erroneous_login_at_4am_from_unknown_device_that_i/ https://www.reddit.com/r/firefox/comments/1hkm8vz/am_i_fucked/

Here are some examples of other users with similar issues

Asked by MozillaSticks 4 hours ago

Firefox Freeze when I click on Import Certificate

Firefox Freeze when I click on Import Certificate O.S : Linux, Fedora 41, x64_64 Kernel: 6.12.13-200.fc41.x86_64 Version: ```bash rpm -qa firefox firefox-135.0-1.f… (read more)

Firefox Freeze when I click on Import Certificate

O.S : Linux, Fedora 41, x64_64 Kernel: 6.12.13-200.fc41.x86_64 Version:

```bash rpm -qa firefox firefox-135.0-1.fc41.x86_64 ``

I've tried clear cache, disable video acelleration, Disable all Add-ons

Regards.,

Asked by hhlp 5 hours ago

Cookies and Site data issues under Privacy & Security

Hi Team, I'm currently having an issue with the above: Every time I clear everything (cookies, data, cache etc), close Firefox then immediately open it again additional… (read more)

Hi Team,

I'm currently having an issue with the above:

Every time I clear everything (cookies, data, cache etc), close Firefox then immediately open it again additional data appears. This never used to happen before. Why is this? For example, just before sending this message it stated 0 bytes. When closing and opening F. again there were 76 bytes. Earlier today, after the same procedure there were 315 bytes of data! So Firefox is not clearing data as it used to. I use Norton AntiVirus and Nord VPN and have just done a disc clean-up but there is still the same problem when they are turned off. Where is this data coming from if I am not using any programs, the internet, nothing; only opening Firefox? Please advise as I suspect there may be hackers sniffing around my computer. I have changed the Browser Privacy to Strict.

Nord VPN also has a security option like Firefox. Is it okay to keep both on simultaneously or will they conflict? What is the best option out of the two if you recommend using only one?

I look forward to your assistance.

Thanks,

BA

Asked by razzamatazz819 7 hours ago

Cybersecurity/Hacking Issues

Hi I'm having issues with cyber-hacking and it's happening especially when using Mozilla Firefox. Is there any help you might be able to offer or point me in the directio… (read more)

Hi I'm having issues with cyber-hacking and it's happening especially when using Mozilla Firefox. Is there any help you might be able to offer or point me in the direction to get some help with hackers who are more like domestic terrorists? I've been having these issues ongoing for 1 1/2 years almost daily. Thanks & Best Wishes

Asked by datsungtt 8 hours ago

disable creation of datareporting folder firefox 135

I have gone into about:config and changed all the telemetry entries et al to false to prevent as much datareporting as possible - what I want to do is prevent Firefox (13… (read more)

I have gone into about:config and changed all the telemetry entries et al to false to prevent as much datareporting as possible - what I want to do is prevent Firefox (135) from creating the 'datareprting' folder in my profile folder. I delete it every time I go into Firefox, which is an everyday pain because it returns with EVERY new session. I delete it 1. because they don't need it, and 2. more importantly, firefox is NOTICEABLY faster once it is deleted. People have been asking this since like FF 40. Can anyone solve this?

Asked by teep37 1 day ago

Suspicious connected account

There is this unknown device which signed into my account 19 days ago and when I click sign out nothing happens. It is impossible to remove it from my end, can you assist… (read more)

There is this unknown device which signed into my account 19 days ago and when I click sign out nothing happens. It is impossible to remove it from my end, can you assist with this. Refer to the screenshot, thank you.

Asked by malimamt 2 days ago