Showing questions tagged:

DeepSeek resets the language to English

Hello. I have a problem with the chat.deepseek.com website - every time I launch the browser, the language settings are reset from the system (or Russian) language set ma… (read more)

Hello. I have a problem with the chat.deepseek.com website - every time I launch the browser, the language settings are reset from the system (or Russian) language set manually to English. Interestingly, this problem only occurs in Firefox, while other browsers work as expected. Additionally, the test profile created again also works properly. What I have done: 1. Reinstalled the browser, but it did not help 2. Deleted the folders responsible for Local Storage in the profile folder - didn't help 3. Cleared the cookies - helped until the first restart, then it was the same. History is enabled, and cookies are not cleared when the browser is closed. How can I solve this issue without deleting my profile? I don't want to lose my bookmarks, passwords, and website settings. Thank you in advance for your assistance.

Locked 3 18

Why do default Amazon searches append a seemingly non-Mozilla affiliate tag to the url?

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&a… (read more)

Searches using the provided Amazon search feature found in settings will always have "tag=admarketus-20" in the url. Example: https://www.amazon.com/s?tag=admarketus-20&ref=pd_sl_ [bunch of letters and numbers] &mfadid=adm&k= [search query] Now, if this were an affiliate tag for Mozilla specifically, I would understand, but googling the "admarketus-20" tag turns up posts showing that users on various other browsers (Vivaldi, Opera, Chrome) also reporting seeing this tag popping up in their searches too. I wondered if this was due to malware, but I did a fresh Firefox installation on a newly installed Win10 machine and it happens there too. Who/what is this tag for?

Solved 1 27

remove recent browsing button from tab bar

'bold textHow do I remove the recent browsing button from tab bar. I get shaky hand sometimes and this annoying button messes Firefox up. It is the most annoying new fea… (read more)

'bold textHow do I remove the recent browsing button from tab bar. I get shaky hand sometimes and this annoying button messes Firefox up. It is the most annoying new feature ever.

Solved 9 27

videos on some websites no longer play in Firefox

the website gem.cbc.ca no longer allows me to play a video in Firefox since Monday this week, but works as usual on Chrome. I have the same add-ons on both browsers Adbl… (read more)

the website gem.cbc.ca no longer allows me to play a video in Firefox since Monday this week, but works as usual on Chrome. I have the same add-ons on both browsers Adblock+ and NoScript. Tried in a private window too and all the suggested Firefox settings, no go.

Also I was able to use primewire.mov to watch videos up until yesterday, but none of them will play for me today. Guess I should try Chrome for them too. I use a private window for those sites.

Windows 10PRO + ESU up to date for April Firefox 150.0.2 64bit No other changes except for an Adblock+ update a few days ago.

Solved 2 27

Unable to create offline firefox backup - constantly giving me errors since feature was introduced

Hello, when automatic offline backup in stable firefox was first introduced, it worked perfectly fine. It created automatic backups in folder I pointed to. Unfortunately … (read more)

Hello, when automatic offline backup in stable firefox was first introduced, it worked perfectly fine. It created automatic backups in folder I pointed to. Unfortunately few weeks later it stopped working completely, no idea why. I tried following support article, which is limited to turning backup off, deleting folder and turning it on again. Unfortunately it did not help. As soon as backup starts, it gives me error and does not create any file. It shows "creating backup..." for few seconds, then this banner disappears and only error banner remains.

Can you suggest me advanced troubleshooting for this? Maybe there is some log file which could point me in right direction?

I am wondering if it is some issue with Polish language, because I point to D:\Firefox backup\Restore Firefox but it creates "Przywróć Firefoksa" folder.

Solved 8 18

Your Global Privacy Control opt-out signal has been honored message appears too often on website.

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit car… (read more)

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

Solved 9 54

Display corruption at icloud.com

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro). Everything has worked just fine in the past. Here are the basics using Edge... -The ho… (read more)

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Please note also that this happens on a different PC running Windows 11 Home. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?

Solved 4 9

the backup file is not being created

helloooo i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0 problem: - when I try to create a backup, i get the erro… (read more)

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Solved 10 45

Can't access Facebook after 145.0 update

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Met… (read more)

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Meta logo at the bottom. No problem before update. Other sites seem OK but take much longer to load. I can get Facebook with MS Edge. I'm using Windows 10 on PC.

Marrose

Locked 2 243

I'm using firefox ver150, but there is no VPN icon visible in the top right, is it not available in Australia yet?

I'm using firefox ver150, but there is no VPN icon visible in the top right. I keep getting notifications thats it availbale when i open Firefox, but no icon to see anywh… (read more)

I'm using firefox ver150, but there is no VPN icon visible in the top right. I keep getting notifications thats it availbale when i open Firefox, but no icon to see anywhere. is it not available in Australia yet?

Solved 3 18

Free VPN with custom DNS / DNS over HTPPS

Hi All, I have tried the new free browser VPN however it does not load pages if I am using a custom DNS (Quad9) and have DNS over HTTPS enabled. Is this expected behaviou… (read more)

Hi All,

I have tried the new free browser VPN however it does not load pages if I am using a custom DNS (Quad9) and have DNS over HTTPS enabled. Is this expected behaviour and just a limitation of the VPN?

Any advice would be much appreciated.

Solved 3 54

Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (read more)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

Solved 5 3 281

Mouse cursor frame rate randomly lowers

Windows 10 B650M PG RIptide WiFi (BIOS 3.5) Ryzen 5 7600 RTX 2060 Super (driver 596.36, output to LG C1 over HDMI at 4K 120Hz with certified cable) 16GB DDR5 This issue h… (read more)

Windows 10 B650M PG RIptide WiFi (BIOS 3.5) Ryzen 5 7600 RTX 2060 Super (driver 596.36, output to LG C1 over HDMI at 4K 120Hz with certified cable) 16GB DDR5

This issue has been happening for about 1-2 months.

When Firefox is open on my computer, my cursor will randomly lower its frame rate to a very low number, probably below 15 FPS. It doesn't matter what I'm doing, just having Firefox open, even in the background, causes this to happen. No such issues in other chrome-based browsers with or without hardware acceleration enabled. I have disabled all extensions and still encounter the problem.

Disabling hardware acceleration does fix this issue, but then the web, and even high resolution videos, become laggy or choppy as a result. Which is very uncharacteristic for my system, because I remember it being quite snappy in software mode on the my same CPU in the past. So something seems to have gone wrong in recent months that makes acceleration in general poor, with or without hardware acceleration on.

Solved 1 36

No pages are loading in firefox (but are with edge)

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a… (read more)

As described, firefox is entirely not working for any website. This happened after my computer crashed (hardware problem) and I restarted twice, but could be related to a firefox update that was waiting for me to restart.

Solved 2 3 54

US English Rules OK (not actually)

Firefox updated itself recently (150.0.1) 64-bit Windows and since then we have US English and our other languages 'Real' English ;-) French and Greek disappeared. We re… (read more)

Firefox updated itself recently (150.0.1) 64-bit Windows and since then we have US English and our other languages 'Real' English ;-) French and Greek disappeared. We reinstalled them but - sorry about this guys - we would like to remove US English please. I followed some advice from Google but couldn't locate the US-English Dictionary.

Solved 6 9

Audio On Various Websites Not Working

Earlier today the audio on Firefox stopped working. I have tried disabling extensions, checked output devices, reinstalled and it still doesn't work. Please Help. The Ver… (read more)

Earlier today the audio on Firefox stopped working. I have tried disabling extensions, checked output devices, reinstalled and it still doesn't work. Please Help. The Version is 150.0.1

Solved 9 27