Showing questions tagged: Show all questions
  • Solved

Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 1 month ago

Answered by pitbulls9 1 month ago

  • Solved

Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

issues with proxy firefox 106.0

I am trying to setup proxy server for Firefox 106.0 on my Windows 11 Laptop. I have Windows 11 setup to provide system proxy settings to a local intranet squid proxy serv… (read more)

I am trying to setup proxy server for Firefox 106.0 on my Windows 11 Laptop. I have Windows 11 setup to provide system proxy settings to a local intranet squid proxy server at port 3128 with a configuration file. With this setup both google chrome and Microsoft Edge find the proxy and correctly utilize it. when I use Firefox and watch the squid logs the proxy is bypassed when settings are set for "use system proxy settings, no proxy, automatic proxy configuration url" If i set to manual proxy configuration it works.

Asked by schwartz.michaele 5 months ago

Answered by Dropa 5 months ago

  • Solved

Address bar bug after opening Firefox

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for… (read more)

After opening a new window in Firefox, it automatically enters and selects everything in the address bar. this has been happening since I downloaded the latest update for Windows 10 (64-bit). I can't find any option to prevent this from happening. whatever is happening there, it's not useful to me.

Asked by laniakea_0 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved

remove importenterpriseroots

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can… (read more)

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can use firefox again? Can I just delete the entire Mozilla folder

Asked by darkgcn14 1 day ago

Answered by darkgcn14 1 day ago

  • Solved

Slide bar issues

I use a web trading platform(PowerEtrade). When I am on my 15.6" laptop, windows 10, I have a nice fat slide bar. When I am on my 17.5" laptop(windows 11) the slide bar d… (read more)

I use a web trading platform(PowerEtrade). When I am on my 15.6" laptop, windows 10, I have a nice fat slide bar. When I am on my 17.5" laptop(windows 11) the slide bar disappears and will only show when the cursor is over it and then it is raxor-thin. Is there a fix for this?

Asked by HTuggle 4 days ago

Answered by HTuggle 4 days ago

  • Solved

Hopefully more than just the "previous" session can be restored...

Hello, and thank you for reading my post. I hope you'll be able to help me with this, please... When booting up my PC last night, it wouldn't immediately show an active… (read more)

Hello, and thank you for reading my post. I hope you'll be able to help me with this, please...

When booting up my PC last night, it wouldn't immediately show an active online connection even though the router had all green lights (as it usually would when I'm able to go online) -- it showed the globe icon in the System Tray instead of that box-like one that resembles a monitor.

In the past, when something like this happened, I thought that I was able to restart the PC and it would then hopefully connect just fine and, when I'd then open my Firefox browser (the latest version), all of my MANY tabs would be there.

This time, however, that didn't work and it took about 45 minutes (and, I admit, several attempts to restart the PC, usually from the Start Menu but once with a hard boot by pressing the power button for several seconds, to try to prod it along) before the computer could indeed go online. Unfortunately, this seems to have "erased" all of the open tabs that I had and I don't know how to get them back (though I hope I can somehow).

Can you please tell me if there's indeed a way to somehow go back more than one (1) session so that I can get those tabs back (maybe they're encoded somehow in my Firefox profile?), and, if so, what that is? (FYI, my research found a suggestion {https://connect.mozilla.org/t5/discussions/restore-previous-session/td-p/24278} to edit the browser.sessionstore.max_resumed_crashes setting in about:config so I then went in and increased the number from 1, but I doubt that'd suddenly make earlier sessions accessible...only maybe adding sessions in the future that I could then restore from. Is that right?)

Please let me know your thoughts, and thanks again, Bram Weiser

Asked by bramweiser 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Swipe gesture not working for going back and forward

I have never had trouble with swiping left and right with 2 fingers to go back and forward between webpages. Recently, this has stopped working. I have updated Firefox to… (read more)

I have never had trouble with swiping left and right with 2 fingers to go back and forward between webpages. Recently, this has stopped working. I have updated Firefox to 111.0 and have double checked the browser.gesture settings as being "Browser:BackOrBackDuplicate" and the corollary for forward. This is for Firefox on a Mac Air running Ventura. Any advice is appreciated.

Asked by willwildebotta 5 days ago

Answered by willwildebotta 4 days ago

  • Solved

Google search not displaying calculations on FF

When I do a Google search on a calculation, such as "1+1" or even "sin(pi/3)/e^(-1.125)", Google returns a calculator with the answer. This is REALLY helpful. I've con… (read more)

When I do a Google search on a calculation, such as "1+1" or even "sin(pi/3)/e^(-1.125)", Google returns a calculator with the answer. This is REALLY helpful. I've confirmed this behavior on Chrome and Edge on Windows 11.

However, Firefox does not seem to display the returned calculator.

I've attached 3 screenshots, each showing the calculator (Chrome and Edge) and the lack of a calculator (Firefox).

Why is Firefox not displaying the search's calculator and result?

Asked by p26 6 days ago

Answered by TopGun 6 days ago

  • Solved

Headphones not working with Firefox and only Firefox

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no… (read more)

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

Asked by chris1810 6 days ago

Answered by chris1810 5 days ago

  • Solved

Private Window Remembring Site, Maybe

Hi All. If I use a Private Window and start typing a URL of a site I visited before in Private, right after I type the first 2 of 9 letters, it fills in the other 7 lett… (read more)

Hi All.

If I use a Private Window and start typing a URL of a site I visited before in Private, right after I type the first 2 of 9 letters, it fills in the other 7 letters.

Is Firefox remembering that site or is my default search engine, DuckDuckGo?

Zyxian

Asked by Zyxian 1 week ago

Answered by cor-el 1 week ago

  • Solved

SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (read more)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis 1 week ago

Answered by Paul Ellis 1 week ago

  • Solved

Firefox 110.0.1 Borked Toolbar

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled ever… (read more)

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled every extension and am now using the built in Firefox Theme. I even went so far as to remove my chrome folder from the profile but the problem still persists. What can I do to correct this?

Thank you, Reynaldo

Asked by Reynaldo 1 week ago

Answered by cor-el 1 week ago

  • Solved

Only on FX: id="adv" 'hides' the element

This appears to be confined to FX. (FX 110.0.1 (64-bit) on Linux) Elements like input or output are hidden if id the ID is set as "adv". What is going on - is this a gotc… (read more)

This appears to be confined to FX. (FX 110.0.1 (64-bit) on Linux) Elements like input or output are hidden if id the ID is set as "adv". What is going on - is this a gotcha? Easy workaround of course but that's not the point.

<meta name="description" content="test"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta charset="UTF-8"> <title>test adv</title>

xxxx<input id="adv">yyyy
xxxx<input id="anyOtherID">yyyy

Asked by Hillbilly 1 week ago

Answered by TyDraniu 1 week ago